• Manage the deployment, security, and compliance of corporate devices using Microsoft Intune. • Develop and enforce device management policies. • Automate administrative tasks and ensure overall device health. • Monitor device compliance and usage. • Collaborate with IT teams to support and optimize the Intune environment.

- Propose, conceptualize, design, implement, and develop solutions from end to end and be responsible for the applicable technical architecture and documentation. - Collaborate with developers, product owners, and quality assurance engineers within the team to work on challenging greenfield projects or execute sophisticated direct implementations. - Assist your colleagues with design and coding best practices by participating in code reviews. - Development of business logic across Marketing Cloud and Salesforce Platform.

Role Description The NATO Communications and Information Agency (NCI Agency) is looking for a Cloud Engineer (Intune Device Management) to support NATO’s modernization of IT services. This role involves leveraging public cloud technologies to deliver managed, protected, security-centric, and reliable IT services. Qualifications - Deep understanding of device management, security configurations, and compliance standards. - Extensive experience with Microsoft Intune. - Strong problem-solving skills and commitment to continuous improvement. - Excellent communication skills to collaborate effectively with IT teams, stakeholders, and end-users. - Strong organizational skills to manage multiple tasks and priorities effectively. - Full proficiency in the English language; French language proficiency is an advantage. - Must have the nationality of one of the NATO nations. Requirements - Configure and manage comprehensive device management policies using Microsoft Intune. - Oversee the deployment and management of applications and software updates through Intune. - Implement and manage conditional access policies and device compliance settings. - Provide expert troubleshooting and technical support for device enrollment, configuration, and management issues. - Regularly monitor the health and security posture of managed devices. - Develop and maintain automation scripts and tools to streamline Intune management processes. - Collaborate with hardware vendors and procurement teams to manage the lifecycle of corporate-owned devices. - Configure and enforce Intune app protection policies to secure corporate data. - Generate and analyze reports on device compliance, usage, and management activities. - Maintain comprehensive documentation for Cloud Operations processes, configurations, and workflows. - Collaborate with IT security, compliance, and other relevant teams. Benefits - Remote working opportunity. - Exciting opportunity to be at the forefront of NATO's technological evolution. - Contribution to the security and efficiency of NATO operations. Company Description The NATO Communications and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. Established in 2012 and headquartered in Brussels, Belgium, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. - Cyber Security: Provides advanced cybersecurity solutions. - Command and Control Systems: Develops and maintains systems for military operations. - Satellite Communications: Enables secure communications between NATO forces. - Electronic Warfare: Supports NATO’s mission against threats to communication networks. - Information Management: Manages NATO's IT infrastructure.

• Lead the end-to-end architecture and design of Genesys Cloud CX solutions • Translate business requirements into scalable, secure, and high-performing technical designs • Define and drive the technical roadmap for contact center and CX platforms • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems • Provide hands-on technical leadership across solution design, development, testing, and deployment phases • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms • Ensure solutions meet security, compliance, and performance requirements • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation