About the Role We are looking for a skilled Certinia Developer to design, develop, and maintain custom solutions within the Certinia (FinancialForce) ecosystem. This role requires strong technical expertise in Apex development, Certinia APIs, and integration with external systems. Key Responsibilities · Develop and customize Certinia applications using Apex, Visualforce, Lightning Components, and Certinia APIs. · Implement complex workflows, triggers, and automation to support business requirements. · Collaborate with administrators and business analysts to translate requirements into technical solutions. · Ensure compliance with Salesforce and Certinia development best practices. · Stay up-to-date with Certinia and Salesforce releases, leveraging new features for optimization. · Perform unit testing, debugging, and code reviews to maintain high-quality standards. · Support integration projects with external systems using REST/SOAP APIs. · Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Overview Build the Future! McGraw Hill is a global education innovation company offering solutions from textbooks to cutting-edge digital platforms that improve learning outcomes. To support our growing technology landscape, we are hiring a ServiceNow Developer who will play a key role in enhancing and optimizing our ServiceNow platform to support critical business operations who will operate remotely from India. How are you creating an impact? As a ServiceNow Developer, you will be responsible for designing, developing, and enhancing ServiceNow solutions that streamline IT services and improve user experience across the organization. You will work closely with stakeholders and cross-functional teams to translate business needs into scalable, efficient workflows and platform capabilities, ensuring seamless service delivery and operational excellence. What will you be doing? - Design, develop, and implement ServiceNow solutions and modules aligned with business requirements - Work closely with stakeholders to gather requirements, conduct design discussions, support UAT, and provide training - Develop and enhance service catalog, workflows/flows, and service portal to improve user experience - Utilize ServiceNow capabilities such as business rules, client scripts, and UI policies to build efficient solutions - Perform regression testing during platform upgrades to ensure stability and performance - Manage day-to-day BAU activities including discovery, monitoring schedules, and resolving errors - Collaborate with server, network, and CMDB teams to extend discovery across infrastructure and cloud environments (Azure, OCI, AWS) We are looking for someone having: - A Bachelor’s degree in Computer Science, Information Technology, or a related field - 3+ years of experience as a ServiceNow Developer - Certified System Administrator (CSA) certification is mandatory - Strong experience with ServiceNow modules such as ITSM, ITOM, ITAM, and ITBM - Hands-on experience in service catalog, workflow/flow development, and service portal/employee center - Strong proficiency in JavaScript and experience with REST API integrations - Basic knowledge of ServiceNow Discovery and troubleshooting - Excellent communication skills and ability to work with cross-functional stakeholders Nice to have: - ServiceNow Application Developer certification - Strong problem-solving skills and attention to detail Additional Requirement: - Willingness to work with an overlap with US business hours to support global stakeholders Why work with us? There has never been a better time to join McGraw Hill. In our culture of curiosity, collaboration, and innovation, you’ll have the opportunity to work on impactful technology solutions, grow your expertise, and contribute to building the future of education 50495

• Designing, developing, and optimizing ABAP programs in SAP systems. • Debugging and troubleshooting ABAP programs as needed. • Designing, adjusting Adobe Forms and migrate to it from SAP Script and Smartforms. • Support by Output management configuration. • Supporting data migration projects. • Supporting SAP upgrades and enhancements. • Coordinating with teams across different locations to ensure seamless project execution.

Design and build applications to meet business requirements, implement software development best practices, conduct thorough testing and debugging, and mentor junior developers to foster a collaborative learning environment.