• Own the program design and implementation of the Service Track, focused on partners delivering consulting, implementation, managed, and success services globally • Define the partner journey, including lifecycle phases, milestones, and benefits, integrating AI capabilities to enhance scale and performance • Build scalable global programs across the partner lifecycle (recruitment, onboarding, enablement, incentives, and performance management), with AI-driven enablement, automation, and analytics as core pillars for partner success • Define and manage program governance, KPIs, success metrics, and reporting cadence • Use analytics to monitor performance, predict partner outcomes, and iterate based on data-driven insights and feedback • Partner with operations and analytics teams to embed AI and intelligent automation into partner workflows, ensuring programs are measurable, efficient, and aligned to Go-To-Market goals and business objectives • Collaborate with partner channels and alliances leaders, product, marketing, enablement, legal, finance, and operations teams to bring programs to market and ensure seamless execution with AI-integrated processes • Create executive-level communications, dashboards, and presentations using AI-enhanced data visualization tools to influence senior stakeholders and support strategic decisions • Define the end-to-end partner experience leveraging AI personalization and digital touchpoints across the partner portal, communications, and enablement

Title: Temporary Program Coordinator (I.D.E.A.L.) Location: Central Library – 710 W. Cesar Chavez St., 78701 (Austin, Texas) Salary Range: $22.73 - $26.77 per hour Hours and Schedule Part-Time/ 20 hours per week - Monday – Friday 8:00 a.m. – 5:00 p.m. - Saturday and Sunday (May be required to meet the needs of scheduled programs) No Remote Work Job Description JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? - Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. - Value and Innovation : Work in an environment where employees are valued and innovation thrives. - Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. - Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. - Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. - Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. - Career Growth: Advance your skills and expertise with professional development and leadership opportunities. - Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. - By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Program Coordinator Purpose: Under general supervision or working independently, this position is responsible for coordination of a variety of community activities and programs. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develops and implements a variety of programs, projects, and activities. 2. Coordinates with existing organizations to address community economic or social service needs. 3. Conducts needs assessments and meets with community residents, leaders, and community groups to identify needs and available resources. 4. Collaborates with other organizations to plan and develop programs and activities or improve coordination of existing services. 5. Researches funding sources, develops short- and long-range plans, and compiles informational reports. 6. Serve as City representative before community groups, businesses, and/or the media. 7. Recruits, trains, and supervises volunteers. 8. Assists in the development and monitoring of project and/or program budgets. 9. Assists in the development of short- and long-range plans. 10. Assists in the development and implementation of operating policies and procedures. 11. Ensures compliance with City and other regulatory agency requirements and policies. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of applicable processes, techniques, and methods. - Knowledge of City practice, policy, and procedures. - Skill in handling conflict and uncertain situations. - Skill in handling multiple tasks and prioritizing. - Skill in using computers and related software applications. - Skill in data analysis and problem-solving. - Skill in conducting presentations on behalf of a public entity. - Ability to establish and maintain effective communication and working relationships with City employees and the public. - Ability to work with frequent interruptions and changes in priorities. - Ability to train others. Minimum Qualifications: - Graduation with a bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job. - Experience may substitute for education up to a maximum of four (4) years. Preferred Qualifications: - Proven ability to communicate effectively, both orally and in writing, with diverse working groups - Knowledgeable in coordinating projects, programs, and community events. - Graphic design and Social Media experience. - Demonstrated ability to manage multiple projects simultaneously and consistently meet deadlines. - Proven ability to assess service delivery, identify gaps, and recommend process or program improvement. - Strong analytical and data analysis skills, including the ability to use program metrics to evaluate effectiveness and recommend adjustments. - Demonstrated understanding of the distinction between equity and equality, and the ability to apply this understanding to community engagement initiatives. - Experience working with equity and inclusion workgroups, committees, or related programs. - Ability to travel to attend programs. Notes to Candidate: Position Description: The I.D.E.A.L. Temporary Program Coordinator will support Welcoming Spaces efforts and Libraries for All initiatives and other ongoing I.D.E.A.L. (Inclusion, Diversity, Equity, and Access in Libraries) programs. This role is responsible for coordinating projects, programs, and community events designed to foster an inclusive environment and expand access to library resources. Additionally, promoting resources and tools so everyone can learn, discover, and create. Work Location: Central Library – 710 W. Cesar Chavez St., 78701 (Austin, Texas) Salary Range: $22.73 - $26.77 per hour Hours and Schedule Part-Time/ 20 hours per week - Monday – Friday 8:00 a.m. – 5:00 p.m. - Saturday and Sunday (May be required to meet the needs of scheduled programs) ​Note: This position requires a flexible schedule. Hours and shifts may change to meet the department and program's business needs. Weekend hours, evenings, extended shifts, and holidays may be required. Benefits: Working with the City of Austin provides a number of health and welfare benefits, such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Application Information: - A detailed, complete COA employment application is REQUIRED. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.  - Please be sure to provide a COMPLETE and detailed employment history, including all previous employment that you wish to be considered as part of your qualifications.  - For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.   - Incomplete applications will not be considered. Note: A cover letter and/or resume will NOT be used to substitute for an incomplete job application. - Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. Additional Information: - Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. - All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training. - This posting may be used to fill additional vacancies (90-day Provision) of the same job title that may become vacant. The additional vacancies may include a difference in work location, workweek hours, and schedule. Filling additional vacancies from this posting is based on the business needs of the department. If Selected as a Top Candidate: - Verification of the minimum qualification (Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job. Experience may substitute for education up to a maximum of four (4) years) will be required. You must provide proof of education from an accredited organization/institute. Critical Employee. - This position has been designated as Critical status. Critical Employees are considered necessary and vital, and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees are required to telework (TLC) if they are able to do so away from their designated work site. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Veteran: - Veteran candidates will be required to provide a copy of their DD-214 Language: - Must have the ability to read, write, and speak fluently in English. Important Note to Applicants: - The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. - This posting may be used to fill additional vacancies of the same job title that may become vacant. The additional vacancies may include a difference in work location, workweek hours, and schedule. Filling additional vacancies from this posting is based on the business needs of the department. - Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. - We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Program Manager - REMOTE. In this innovative role, you will spearhead the delivery of AI training data projects at scale, shaping program-level strategy and execution. Collaborating with a diverse, cross-functional team, you will ensure high-quality outcomes that drive advancements in AI technology. Your leadership will be fundamental in managing client relationships and maintaining operational excellence, ultimately enhancing the organization's impact in the tech industry. This opportunity is critical for those looking to leverage their expertise in a rapidly evolving field. Accountabilities - Define program goals, roadmap, milestones, and operating model across multiple projects and vendors. - Lead a delivery team with clear goals, capacity plans, coaching, and performance feedback. - Act as the day-to-day executive contact; run governance, planning, and QBR-style reviews. - Co-own quality outcomes with the Manager of Quality; align on guidelines, audits, and acceptance criteria. - Plan and secure rater/annotator capacity; optimize shifts, automation, and tooling. - Build and manage budgets, ensuring commercial and delivery commitments stay aligned. - Maintain program RAID; lead root-cause analyses and escalate high-impact items. - Standardize SOPs, templates, and dashboards; pilot and scale automation. - Ensure policy adherence for data handling, privacy, and platform access. - Coordinate with Sales/Account, Quality, Operations, and Vendor Management. Qualifications - Experience in program planning and portfolio governance across multiple projects. - Strong team leadership and interpersonal skills for goal setting and performance feedback. - Excellent communication with senior client stakeholders and internal leaders. - Proficient in project management tools, spreadsheets, and BI dashboards; familiarity with SQL/ETL is a plus. - A quality mindset with practical application of SOPs and QA processes. - Sound judgment regarding scope, time, cost, and quality with negotiation skills. - Ability to work effectively with global, distributed teams (advanced English required). Benefits - Competitive salary ranging from $110K to $130K. - Flexible work arrangements with the option to work remotely. - Opportunity to lead innovative AI projects with industry leaders. - Access to a global community of AI training and domain experts. - Professional development opportunities and continuous learning. - Collaborative and supportive team culture.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Program Manager - REMOTE. In this innovative role, you will spearhead the delivery of AI training data projects at scale, shaping program-level strategy and execution. Collaborating with a diverse, cross-functional team, you will ensure high-quality outcomes that drive advancements in AI technology. Your leadership will be fundamental in managing client relationships and maintaining operational excellence, ultimately enhancing the organization's impact in the tech industry. This opportunity is critical for those looking to leverage their expertise in a rapidly evolving field. Accountabilities - Define program goals, roadmap, milestones, and operating model across multiple projects and vendors. - Lead a delivery team with clear goals, capacity plans, coaching, and performance feedback. - Act as the day-to-day executive contact; run governance, planning, and QBR-style reviews. - Co-own quality outcomes with the Manager of Quality; align on guidelines, audits, and acceptance criteria. - Plan and secure rater/annotator capacity; optimize shifts, automation, and tooling. - Build and manage budgets, ensuring commercial and delivery commitments stay aligned. - Maintain program RAID; lead root-cause analyses and escalate high-impact items. - Standardize SOPs, templates, and dashboards; pilot and scale automation. - Ensure policy adherence for data handling, privacy, and platform access. - Coordinate with Sales/Account, Quality, Operations, and Vendor Management. Qualifications - Experience in program planning and portfolio governance across multiple projects. - Strong team leadership and interpersonal skills for goal setting and performance feedback. - Excellent communication with senior client stakeholders and internal leaders. - Proficient in project management tools, spreadsheets, and BI dashboards; familiarity with SQL/ETL is a plus. - A quality mindset with practical application of SOPs and QA processes. - Sound judgment regarding scope, time, cost, and quality with negotiation skills. - Ability to work effectively with global, distributed teams (advanced English required). Benefits - Competitive salary ranging from $110K to $130K. - Flexible work arrangements with the option to work remotely. - Opportunity to lead innovative AI projects with industry leaders. - Access to a global community of AI training and domain experts. - Professional development opportunities and continuous learning. - Collaborative and supportive team culture.