As vCluster’s Product Manager, you are the technical architect of our product’s future. Partnering directly with Engineering and the Head of Product, you will own the technical roadmap—translating complex cloud-native challenges into a seamless, high-value platform. We are looking for a builder. The ideal candidate has experience developing the fundamental building blocks of the cloud—someone who has shipped the infrastructure services that others rely on. Your Role as a Founding Product Manager - Technical Roadmap Ownership: Drive the strategic direction for vCluster, translating high-level vision into clear product requirements and detailed technical specifications that enable efficient engineering execution. - Founder Partnership: Work hand-in-hand with leaders to navigate complex technical decisions, ensuring our architecture remains the gold standard for multi-tenant Kubernetes. - Hands-on Validation: Go deep with engineering to scope features, validate implementations, and personally test alpha/beta builds to ensure we are shipping enterprise-grade infrastructure. - Customer Intelligence: Engage directly with platform engineers at world-class organizations to gather feedback, understand real-world use cases, and identify the next "zero-to-one" opportunity for the product. - Market Positioning: Conduct rigorous competitive analysis of the cloud-native ecosystem and partner with GTM teams to ensure our messaging resonates with highly technical buyers. - Cross-Functional Leadership: Act as the ultimate bridge between Engineering, Sales, and Marketing, ensuring that what we build aligns perfectly with how we sell and support our customers. This Role is a Fit for You if You Bring: - Experience: 6+ years of Product Management experience, with a proven track record of building and shipping platform services, cloud-native infrastructure, or distributed systems. - Infrastructure Provider Background: You have experience building "Kubernetes-as-a-Service" offerings, whether as a managed service for a cloud provider or as a centralized on-prem platform for a large-scale enterprise. - Technical Depth: You are "K8s-native." You understand controllers, CRDs, and API machinery. You are comfortable going toe-to-toe with senior engineers on complex system architecture and multi-tenant isolation. - AI & MLOps Infrastructure: You understand the infrastructure requirements of the modern era, specifically regarding MLOps, AI infrastructure (GPU slicing/scheduling), and LLM deployment patterns. - Founding Grit: You thrive in ambiguity and are excited to build the product management playbook from scratch. You take extreme ownership and drive outcomes without needing a pre-defined process. - Strategic Execution: You have "seen this before" and know how to scale a technical product from early adoption to a predictable, market-leading engine. Bonus Points For: - Internal Developer Platforms: Specific experience as a Platform PM building tools (IDPs) that abstract infrastructure complexity for developer teams. - Bare Metal & HPC: Experience working with or building for bare metal infrastructure or high-performance computing (HPC) environments. - Startup Growth: Experience navigating a company through a successful Series B+ scaling phase. About vCluster Labs We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture. We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA. The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns. Benefits We offer the following benefits: - Competitive Salary: We offer a competitive compensation package, including equity. - Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country). - Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day. - Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way. Culture & Values At vCluster Labs, we value and stand for: - Open Source, Open Mind: We are actively contributing to and maintaining open-source projects. Internally, we foster meritocracy — the strongest ideas win, no matter who or where they come from. - Build Tomorrow’s Standards, Intentionally: We don't just ship software; we define the state-of-the-art of tomorrow. We are fearless in tearing down old approaches to build something better, but we are disciplined in how we do it because we know our users rely on our technology to run mission-critical infrastructure platforms. - Create Wow: We measure success by the experience we generate, both inside and outside the company. For our customers, this means impressive speed and intuitive experiences. For our team, this means going the extra mile to support one another and to continuously drive each other to new heights. - Own the Outcome: We understand that our responsibility doesn't end when a task is checked off; it ends when the value is delivered. We connect our daily individual actions to the broader success of the company and our customers.

SUPERHUMAN MAIL 👉 At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast. 📣 Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at superhuman.com and about our values here. BUILD LOVE 💜 At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other. CREATE MASSIVE IMPACT 🚀 We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too. ROLE 👩🏽‍💻👨‍💻 - Drive product strategy for our core product and craft amazing product experiences that delight our customers. - Collaborate with design, engineering, and marketing to deliver a product and brand of remarkable quality. - Combine qualitative research and quantitative analysis to inform crucial product decisions. - Own and drive projects from ideation through implementation and launch, focusing on excellent execution. - Contribute to and collaborate on a broad spectrum of product initiatives, including user experience design, solution honing, growth strategy, customer research, and product marketing. - Deeply understand and embody the voice of the customer SOUND LIKE YOU? 🙌 - Experience: You have 7+ years of professional PM experience on product teams in the B2B and B2C software space, with experience driving upmarket growth at scaling companies. - Product sense: You’re confident in making tough product decisions in a crunch. You seek feedback from others and manage stakeholders at all levels to get to the best outcome quickly. You’re able to weigh and communicate trade-offs and identify risks, without getting stuck in analysis paralysis. - Integration experience: Experience with product integrations, partnerships, or ecosystem strategy. - Design mindset: Strong eye for user experience and design craft - you think about user flows, journeys, and what makes features feel great, not just functional. - Collaboration products: Deep understanding of team workflows and what drives adoption of collaboration tools in business settings. - Remarkable quality: You produce work that is striking, worthy of attention, and a contribution to the state of the art. - Start-to-finish ownership: Acts with 100% responsibility for your own outcomes as well as the consequences of the company. - Bias to action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing that action is the catalyst for progress and growth. - Customer Zeal: You put the customer first and bring them into every decision you make. You represent the voice of the customer with your team, encouraging a deeper understanding and empathy. - Cross-functional leadership: You work effortlessly across disciplines, communicating effectively and driving teams toward shared goals. You prioritize building trust and providing a clear and motivating mission. You shepherd your product from ideation, through development, through go-to-market, and into a state of product-market fit. - Cares deeply, challenges directly: Discusses and debates ideas openly. Focuses on the customer and business's ‘so what’ and challenges stakeholders to take impactful action. - Growth mindset: You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow. - AI enthusiast: You believe AI will revolutionize not only how we work but also the experiences we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team. - Excellent communication: You are comfortable and confident sharing your thoughts in both verbal and written forms. You’re effective across various mediums (especially Slack, Notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to help others and expedite the process. You can engage constructively in debate and discussion with your colleagues and peers. - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. - Location: We're open to you joining us in our San Francisco hub or from a home office anywhere in North America or South America. SALARY INFO 💸 Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future. - SF/NY/Seattle: $206,000-$258,000 USD - Other US geographies: $186,000 - $232,000 USD - Canada: $168,000 - $210,000 CAD BENEFITS 🎁 Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching (US & Canada only) - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year (17 days for LatAm), two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. COME JOIN US 🎟️ We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate based on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). #LI-MAIL

• Owns the outcome • Develop and communicate the product vision and strategy for our core platform functionality and foundational capabilities, demonstrating extreme ownership • Drive the product roadmap to align with the company's strategic goals and market trends, focusing on primary metadata management and high-adoption operational workflows within commercial real estate properties • Inspire ownership and motivate the team through goal alignment and transparency; strengthening team cohesion is a key activity day-to-day • Prioritize features, enhancements, and bug fixes based on customer feedback, business value, and industry trends for core operational activities • Partner effectively with internal teams to ensure seamless development and enhancement of foundational platform capabilities and primary metadata systems • Lead cross-functional teams, including engineering, design, marketing, sales and stakeholder leaders to deliver high-quality core functionality and operational features on time and within budget • Collaborate with property management and commercial real estate experts to understand complex operational workflows and translate them into effective core product solutions • Lead market research and competitive analysis to shape product decisions and identify new opportunities for enhancing core functionality and primary operational capabilities • Define and track key performance indicators (KPIs) to measure product success and impact on business goals, particularly focusing on adoption rates and efficiency gains in core operational activities • Prepare and present comprehensive product reports and updates to senior management, highlighting achievements and opportunities for improvement in the core platform ecosystem • Conduct regular reviews and post-launch analysis to ensure core functionality meets user needs and drives business growth across our client base • Create detailed product requirements and user stories to guide development of foundational capabilities and ensure alignment with market needs for primary operational activities • Move fast to validate hypotheses by capturing key insights from customers, reading signals from the market, and experimenting iteratively with core product enhancements

• Funnel Optimization: Define and implement hypotheses to improve the conversion rate (CR) to purchase and lifetime value (LTV) within the web funnel. • Data-Driven Strategy: Dive deep into data on the competitive environment and user behavior to propose strategies that drive customer acquisition efficiency and improve CPA. • Testing Roadmap: Run a robust testing roadmap, driving continuous improvement in the web funnel. You will ensure that strict quarterly KPIs are met and exceeded. • Cross-Functional Collaboration: Collaborate closely with designers, developers, and other key stakeholders to seamlessly execute optimization strategies, from product requirement documents to execution. • Agile Ceremonies: Assist Engineering team in leading agile software development ceremonies, including daily standups, grooming, planning, and retrospectives. • Ownership of Results: Lead the entire growth process, taking full responsibility for results, from hypothesis creation to final implementation and evaluation. • UA Collaboration: Work hand-in-hand with the User Acquisition (UA) team to build and optimize the full flow, ensuring that every step, from the first user interaction through registration and payment, is optimized for growth. • User Pain Points: Deeply understand user pain points and behaviors, leveraging this understanding to determine the most effective strategies for selling our product.