Superhuman

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityWe are looking for a Demand Manager to drive pipeline growth for Superhuman Mail. This role sits within Revenue Marketing and is responsible for building and scaling integrated demand generation programs that create and accelerate marketing-sourced and influenced pipeline for Mail. You will partner closely with Sales, Product Marketing, and Growth to translate product priorities into market-facing campaigns and sales plays that drive new logo acquisition, competitive displacement, and customer expansion. Success in this role requires strong commercial acumen, deep collaboration with Sales, and a performance-driven mindset grounded in measurable pipeline and revenue impact. In this role, you will: - Own the execution for Superhuman Mail, aligning with GTM goals and revenue targets. - Collaborate with cross-functional partners to build and run full-funnel marketing campaigns across paid, earned, and owned channels, driving shared ownership of inbound and outbound pipeline for net-new acquisition and account expansion. - Partner closely with Sales and RevOps to align campaign strategy with pipeline goals and account priorities. - Build and optimize nurture programs that accelerate leads through the funnel and drive customer expansion. - Measure and report on campaign performance, pipeline impact, and ROI—turning insights into action. - Collaborate cross-functionally with Sales, Customer Success, Product, Product Marketing, Content, Brand, Growth, and other teams to deliver a cohesive buyer experience. What You’ll Own1. Sales-Aligned Demand Engine - Build and scale a repeatable product demand engine aligned to sales priorities - Translate product strategy and roadmap into revenue-generating demand programs - Partner closely with Sales leadership to design high-impact Sales Plays 2. Agile Product Demand Programs - Launch rapid, test-and-learn campaigns tied to product launches, feature releases, and market opportunities - Run performance-oriented programs that can scale into integrated campaigns and buyer journeys - Continuously optimize messaging, segmentation, and channel mix based on performance data 3. Competitive & Market Plays - Develop competitive displacement programs - Enable Sales with targeted plays, messaging, and field-ready assets - Partner with Product Marketing on positioning and differentiation 4. Cross-Sell & Expansion Programs - Design expansion and cross-sell programs across the installed base - Partner with Customer Success and Sales to drive product adoption and revenue growth - Build targeted segmentation strategies based on product usage and account signals 5. Pipeline & Revenue Accountability You will be directly accountable for: - Marketing-sourced product pipeline (and revenue) - Marketing-influenced product pipeline (and revenue) - Product campaign performance and ROI - Conversion rates across key funnel stages Qualifications - 6+ years of experience in B2B marketing, demand gen, product marketing, and/or growth roles; demonstrating a builder’s mentality—comfortable building programs, processes, and teams from the ground up and scaling them effectively. - Proven track record of driving pipeline and revenue through strategic campaign planning and integrated, multi-channel campaigns spanning brand awareness, demand generation, and customer expansion. - Deep expertise in product demand—tailoring messaging and programs to different personas, segments, and stages of the funnel. Skilled at turning product strategy into compelling demand programs. - Experience partnering deeply with Sales in a sales-led GTM motion. - Strong analytical orientation with experience using data to drive decisions and optimize campaigns. Proven experience owning performance metrics. - Experience running agile campaign frameworks and rapid experimentation - Strong partnership skills—comfortable aligning closely with Sales, RevOps, Product Marketing, Product, Customer Success, Lifecycle, Content, Brand, Creative, Growth, and Channel Partner teams; proven ability in cross-functional leadership and orchestration to keep stakeholders aligned. - Executive presence and ability to influence cross-functional stakeholders - Customer-obsessed with a deep commitment to understanding user pain points and delivering value at every touchpoint. - Comfortable with ambiguity, adaptable, and proactive in creating clarity amid change. - Demonstrated ability to balance vision with execution, delivering results while holding themselves and teams accountable; skilled at prioritizing effectively under constraints. - Familiarity with tools like Pardot, Salesforce, 6sense, and other platforms. - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. United States: Zone 1: $152,000 – $209,000/year (USD) Zone 2: $137,000 – $188,000/year (USD) We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). #LI-MAIL

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityThe Lifecycle Marketing team owns the end-to-end user journey across Superhuman’s multi-product ecosystem, accelerating activation, engagement, retention, and expansion. We’re hiring a Group Manager, Managed Lifecycle Marketing, to lead the B2B-facing arm of that mission. You will own the end-to-end lifecycle strategy for Grammarly’s managed (sales-assisted) business line to drive value for our enterprise products—from generating pipeline from our product user base, through onboarding new managed accounts, to driving product engagement and renewal readiness for accounts, keeping our business healthy, and expanding. You lead a team of three, partnering tightly with Demand Generation, Customer Success, Customer Onboarding, Enterprise Product, Sales, Data Science, and Marketing Operations to move key metrics at every stage of the managed funnel. In this role, you will: Pipeline & Enterprise Awareness - Support your team in building and scaling demand campaigns targeting senior decision-makers within our product database to generate awareness, MQLs, and pipeline - Design and optimize integrated campaigns across email and in-product messaging (IPM) in Iterable, working in lockstep with Revenue Marketing to understand positioning, audience, and goals - Develop evergreen nurture programs, seasonal content plays, and experiments using behavioral signals (web visits, feature usage, departmental clusters) and machine learning to surface and qualify high-intent leads Retention & Expansion - Partner with Customer Onboarding to design and optimize the new user and admin experience, ensuring onboarding is updated with feature accuracy and aligned to admin setup goals - Collaborate with Customer Success to drive meaningful engagement throughout the extent of the contract lifecycle, including understanding retention indicators, impact of new product features, and last-mile renewal plays to prevent churn - Develop programs that serve unique needs, including lifecycle strategies for our scaled (low-touch) customer accounts, as well as high-touch enterprise and ABM-style campaigns Analytics & Performance Measurement - Work with partner teams to understand how Lifecycle is contributing across the business, including developing perspectives on leading indicators, multi-touch attribution models, and business trends - Build and own a continuous set of goals in partnership with the team to calibrate on regular performance - Understand the broader data structure of Managed Business and leverage dashboards and CDP tools as needed to build audiences and understand the opportunity size of different segments Team Leadership & Cross-Functional Collaboration - Manage three direct reports with campaign support, performance coaching, and career development - Meet regularly with cross-functional leaders across the Business to understand high-level product and strategic levers, and adapt them accordingly to Lifecycle strategies - Define team priorities, build the roadmap, and represent Managed Lifecycle in QBRs and leadership forums Qualifications - 10+ years in lifecycle, CRM, or growth marketing, with meaningful B2B or enterprise experience - Proven track record building full-funnel programs that drive measurable pipeline and revenue impact - Hands-on experience with email and in-product messaging platforms (Iterable experience a strong plus) and CRM/MAP systems (Salesforce, Pardot or equivalent) - Strong analytical skills — comfortable developing metrics, interpreting funnel performance, and designing experiments with clear success criteria - Experience managing and developing a team, with a track record of building collaborative cultures across functions - Sharp communicator who can build trust with Sales, CS, Product, and Data Science stakeholders and translate between marketing strategy and technical execution - Comfort with ambiguity and a bias toward action — you enjoy building programs from the ground up as much as optimizing what exists Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs’ collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. Build Love 💜: At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other. Create Massive Impact 🚀: Our lifecycle marketing engine runs on a foundation of reliable, well-maintained systems. The data pipelines, sync configurations, and technical integrations that power our campaigns don’t manage themselves — and getting them right directly affects how we reach and retain millions of users. This role sits at that foundation, keeping it solid so the broader team can move fast and build with confidence. The OpportunityAs Lifecycle Marketing Systems Specialist, you will serve as a technical generalist and hands-on executor within Superhuman’s Lifecycle Marketing Operations team, reporting to the Senior Manager, Marketing Systems Architecture. This is a high-execution, detail-oriented role for someone who thrives in the weeds of martech systems — someone who finds satisfaction in keeping complex platforms running cleanly, resolving the technical friction that slows teams down, and being the connective tissue between marketing and engineering. You won’t just support programs — you’ll own the operational infrastructure that makes them possible and have the opportunity to build your own solutions leveraging the latest AI technologies. . You’ll take on the day-to-day technical work that keeps our lifecycle systems healthy and our teams unblocked, freeing up senior capacity for strategic and product-level work. In this role, you will: - Act as the technical backbone of the lifecycle marketing operations function, owning platform administration and day-to-day execution across martech systems - Administer and maintain Hightouch as the primary reverse ETL platform — including managing parent models, building and updating audience syncs, reviewing and approving sync requests, and ensuring sync health across destinations - Serve as the first line of support for martech systems issues, triaging problems, diagnosing root causes, and either resolving them directly or escalating with clear context to engineering - Partner with engineering and marketing teams to support technical implementations — translating requirements between stakeholders, coordinating handoffs, and helping drive work to completion - Monitor sync performance and pipeline integrity, proactively catching failures, data inconsistencies, or configuration drift before they impact campaigns - Maintain and document platform configurations, data models, and operational processes, ensuring the team has reliable references as systems evolve - Manage access, permissions, and governance across martech platforms, keeping configurations clean and auditable - Support audience segmentation and data hygiene work in partnership with Data and Lifecycle teams - Assist with QA and testing for new integrations, campaign launches, and platform changes, helping catch issues before they hit production - Identify and flag operational inefficiencies, contributing ideas for process improvement and automation opportunities - Contribute to our team’s evolution by building with AI Qualifications - 2–4 years of experience in marketing operations, marketing technology, or a related technical role - Hands-on experience with reverse ETL or data activation platforms — Hightouch or similar tools (Census, ActionIQ, etc) experience strongly preferred - Comfortable working directly with data and audiences in a warehouse-connected environment (Databricks, Snowflake, BigQuery, or similar) - Basic to intermediate SQL skills — able to read, modify, and troubleshoot queries without needing to write complex models from scratch - Strong systems thinker who can follow a data flow end-to-end and identify where things are breaking down - Able to communicate technical context clearly across engineering and marketing audiences — you know how to translate - Detail-oriented with a track record of catching issues before they become incidents - Experience with marketing automation platforms (Iterable, Braze, Marketo, or similar) is a plus - Familiarity with event streaming concepts (how data flows from product events into marketing platforms) is a plus - Comfortable in a fast-moving environment where priorities shift and ambiguity is part of the job - Bonus: Has demonstrated the ability to build solutions with AI applications like Claude - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityAs a member of the Grammarly for Education team, your role as an Enterprise Customer Success Manager will be pivotal in accelerating our efforts to drive adoption, realize value, and ultimately lead our customers to expand. This role reports to the Enterprise CS Manager and will be instrumental in supporting a customer success engine that aims to maximize Grammarly's value for our Grammarly for Education customers. In this role, you will: - Own the full post-sales customer lifecycle for your assigned enterprise accounts, ensuring seamless onboarding, activation, and long-term success. - Lead renewal strategies end-to-end, including pricing proposals and negotiations, to drive retention and account growth. - Partner cross-functionally with Sales and Key Accounts teams to identify and execute on expansion and cross-sell opportunities. - Deliver high-impact enablement experiences by deeply understanding customer goals, training users on Superhuman’s products and features, and aligning product capabilities with organizational goals and objectives. - Conduct strategic account reviews, providing tailored insights and performance metrics to reinforce value, deepen engagement, and align on success plans. - Leverage customer engagement data and trends to identify risks, uncover opportunities, and take proactive, data-informed actions that exceed performance targets. - Lead effective, executive-ready customer meetings, crafting clear agendas, surfacing strategic insights, and facilitating collaborative decision-making. - Contribute to continuous improvement initiatives by identifying gaps, streamlining processes, and supporting team-wide content and operational enhancements. - Contribute to content and process improvements across the customer lifecycle to continually improve the customer experience. Qualifications - Has 5+ years of experience in Customer Success, Sales, or Account Management roles. - Has fluent proficiency in English, both in writing and speaking. - Proven success managing enterprise accounts—owning renewals, driving adoption, and exceeding retention and revenue goals. - Builds strong relationships with people to understand their needs and goals and identify creative solutions. - Has a proven track record of exceeding quota targets and driving revenue growth, as well as delivering on customer satisfaction. - Can synthesize quantitative and qualitative data, make data-driven decisions, and use data to identify gaps and opportunities. - Sets aggressive short and long-term goals and possesses a strong internal drive to achieve them. - Solid understanding of subscription models, including pilots, upsells, and customer lifecycle strategies. - Uses systems such as CRM to track all customer-related activities and deliverables, and manage pipeline and project revenue. Experience with tools like Outreach and Salesforce is a plus! - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Support for you, professionally and personally - Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. - A connected team: Superhuman builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Superhuman Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. - Comprehensive benefits: Superhuman offers all team members competitive pay along with a benefits package encompassing health care and ample and defined time off. We also offer support to set up a home office, wellness, and pet care stipends, learning and development opportunities, and more. OTE Range: 153,000 - 210,000 PLN/year. OTE is split into an 80% base and 20% bonus, with no cap. The ramp period is 3 months with a 100% bonus guarantee. We encourage you to applyAt Superhuman, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. Superhuman is an equal opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, color, gender expression or identity, sexual orientation, sexual identity, national origin, citizenship, age, marital status, veteran status, disability status, criminal prosecution, judgment in a criminal case, or any other characteristic protected by law. For more details about the personal data Superhuman collects during the recruitment process, for what purposes, and how you can address your rights, please see the Superhuman Data Privacy Notice for Candidates here.

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityWe are looking for a Business Operations Lead to partner with leaders across the Managed Growth business and the broader Go-to-Market (GTM) organization to drive strategic clarity, operational alignment, and execution across our most important enterprise growth initiatives. Superhuman’s (formerly Grammarly) Managed business is a key lever for growth as we expand our product portfolio and deepen relationships with enterprise customers. As we continue to scale, this role will connect strategy to execution, ensuring that priorities are clear, decisions are data-informed, and teams are focused on the initiatives that create the greatest impact. You will operate at the intersection of strategy, operations, and cross-functional collaboration. You’ll partner with senior GTM leaders to design and deliver the Managed Growth strategy, strengthen the foundations of the business to enable growth through and coordinate across the S&O GTM team to bridge strategy and execution. This role is central to making our compound startup model work—connecting multiple product offerings, diverse GTM teams, and business units into a unified growth engine that maximizes enterprise impact. What Makes This Role Electric - You’ll be at the center of the action, partnering directly with GTM, Product, and Revenue leaders to shape how our Managed business scales and wins. - You’ll turn strategy into action by aligning priorities, removing blockers, and keeping our most critical enterprise initiatives moving forward with precision and clarity. - You’ll see the full business picture across Sales, Marketing, Product, and Data, connecting insights and decisions that drive revenue growth and customer impact. - You’ll lead primarily through influence, acting as the connective force that helps cross-functional teams move faster and more effectively toward shared goals while also knowing when to leverage formal authority or broader support when needed. - You’ll have real ownership in shaping how the business runs, building operating cadences and launching GTM programs in close partnership with PMM, Revenue Marketing, Enablement, RevOps, MarOps, and other teams to strengthen our foundation and accelerate growth. - You’ll help design and operationalize the systems, rituals, and frameworks that enable multiple products and teams to function as a unified growth engine in our compound startup model. Key Responsibilities - Partner with GTM and Managed Growth leadership to define the Route-to-Market strategy and ensure alignment with company goals. - Lead and operationalize cross-functional priorities across Sales, Marketing, Product, and Data, driving clarity, alignment, and accountability. - Act as the operational nucleus for the Managed business, independently driving initiatives while scoping and partnering with Strategy and Operations team for support on key motions. - Build and manage the operating cadence for the Managed business, including strategic planning cycles and cross-functional leadership forums. - Serve as the bridge across Managed, Self-Serve, and Core Marketing teams through the Strategy and Operations function, ensuring priorities, insights, and updates are shared effectively to make the compound startup model work across our diverse products and GTM motions. - Facilitate strong information flow up, across, and down the organization to support alignment in a matrixed, multi-product environment, enabling fast, informed decision-making that drives business outcomes. - Drive operational readiness for new products, integrations, and cross-functional launches by coordinating planning and enablement across GTM teams. - Own the Managed Voice of Customer feedback loop to inform product strategy, GTM prioritization, and customer experience improvements. Example Impact (First 6–12 Months) - Establish a clear operating cadence and governance model for the Managed business to drive visibility, accountability, and faster decisions. - Lead the integration of an acquired product line or GTM motion, ensuring smooth transitions across systems, teams, and processes. - Partner with the Business Operations Lead for Self-Serve Growth and the Core Marketing Program Manager to create a shared information framework of dashboards, calendars, syncs, and reporting that strengthens information sharing, alignment, and collective impact across our RTM. - Launch and oversee high-impact Managed GTM initiatives that accelerate enterprise growth and retention. - Build and operationalize a Managed Voice of Customer program that connects insights to product strategy and GTM planning. - Establish repeatable cross-functional rhythms that improve execution speed and leadership alignment. - Define and track success metrics for the Managed business, linking operational outcomes to company OKRs and growth goals. Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Superhuman offers a dynamic hybrid model for this role. We have hubs in San Francisco and Seattle, and candidates near those hubs are welcome to collaborate in person, but we are also open to remote team members. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. Because this role will partner closely with West Coast-based Finance and Accounting teams, we have a strong preference for candidates based in PT or MT time zones. We may also consider CT or ET time zone candidates who are highly aligned with the role and able to maintain strong collaboration with West Coast partners. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityThe Superhuman Finance team is hiring a Senior Manager, Accounting Operations to own the monthly close, lead a small high-performing team, and modernize how we run core accounting. This role is about driving measurable improvement in close timeliness, reporting quality, and operating efficiency across a fast-growing, multi-entity environment — combining strong technical execution with a hands-on, tooling-forward mindset. The ideal candidate is operationally hands-on, technically deep in US GAAP, and genuinely energized by automation. You’ll build practical AI-enabled workflows on top of NetSuite, Numeric, Superhuman-built internal tools, and the broader stack — eliminating manual work and freeing the team for higher-value analysis. You bring deep close ownership experience, the people-leadership instincts to develop a team, and the resilience and judgment to thrive in a fast-paced tech environment. You’ll report to the Head of Technical Accounting and directly manage a Senior Accountant and a Staff Accountant. This role can be remote or hybrid from our SF or Seattle hubs. In this role, you will: - Lead and develop the Accounting Operations team — directly manage a Senior Accountant and a Staff Accountant; provide coaching, prioritize work, drive accountability, and create growth opportunities. - Own the monthly close end-to-end — own the close calendar in Numeric, manage close dependencies across the team and cross-functional partners, coordinate stakeholders across Finance and Accounting, and escalate timeline risks and blockers that could impact close quality or timing. - Serve as the primary operational reviewer across recurring close reconciliations, journal entries, allocations, intercompany work, and other deliverables prepared by the Accounting Operations team — setting clear standards for accuracy, completeness, and timeliness. - Drive automation and process improvement — lead and prioritize automation initiatives across cash matching, reconciliation efficiencies, journal entry automation, and process simplification. Leverage the full tooling stack — NetSuite, Numeric, Superhuman-built internal tools, and other AI tools — to reduce manual effort and improve scalability. - Support audit efforts — contribute to audit planning and readiness, coordinate auditor requests, gather and review supporting documentation, resolve open items, and serve as one of the key auditor-facing partners for the external audit. - Mature and scale the close process — enhance existing process documentation, strengthen operational resiliency, and further reduce key-person dependencies across the team. - Build cross-functional partnerships across Finance and Accounting — partner with Technical Accounting, Financial Reporting, FP&A, Tax, AP, Payroll, and Revenue & AR to keep close, audit, and improvement workstreams aligned. Qualifications - 8+ years of progressive accounting experience, including time at the Senior Manager level, with direct ownership of monthly close in an international operating environment - Experience in a high-growth, multi-entity company at $200M+ revenue scale required; technology company experience preferred - Direct people-management experience — coaching, prioritization, accountability, and development of Senior- and Staff-level accountants - Deep, practical US GAAP foundation, including working knowledge of ASC 842 lease accounting and standard cost-allocation methodologies - Hands-on NetSuite experience and proficiency with a modern close management platform (Numeric, FloQast, BlackLine, or similar); familiarity with Coupa or a comparable procure-to-pay system - Track record of leading automation and process-improvement initiatives across an accounting function — practical use of AI tools focused on operational scalability rather than experimentation - Strong audit support experience — comfortable serving as one of the key auditor-facing partners for an external audit - Demonstrated ability to meet deadlines, manage competing priorities, and deliver high-quality work under time constraints in fast-moving environments - Big 4 or national public accounting experience preferred; active or inactive CPA preferred - Strong written and verbal communication — capable of producing close summaries, audit responses, and process documentation that an executive audience can act on with minimal editing - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityThe Lifecycle Marketing team owns the end-to-end user journey across Superhuman’s multi-product ecosystem, accelerating activation, engagement, retention, and expansion. We’re hiring a Senior Manager, Lifecycle Marketing to own lifecycle strategy and execution for the Superhuman Mail business unit. This role will operate at the intersection of product-led growth, cross-product journeys, and lifecycle system design — building scalable programs from the ground up while creating immediate business impact. This is a high-execution, high-impact IC role: you’ll define the lifecycle vision, build foundational systems (segmentation, experimentation, measurement), and execute high-quality programs across email and in-product messaging (IPM). This Senior Manager is the primary lifecycle marketing owner for the Superhuman Mail business unit — responsible for both cross-selling Superhuman Mail to Grammarly users AND owning the full Mail user lifecycle: activation, engagement, self serve teams creation, expansion and retention. In this role, you will: - Own lifecycle strategy for Superhuman Mail (0→1 and scale) by defining and building end-to-end lifecycle across onboarding, activation, engagement, self serve team creation, expansion, retention, and win-back — including identifying key user moments, lifecycle gaps, and growth levers - Build lifecycle foundation. Establish core systems including segmentation frameworks, lifecycle architecture, experimentation strategy, and KPI definitions (activation, engagement, retention, LTV) - Design and optimize cross-sell and expansion journeys across Grammarly, Coda, and Superhuman Mail — including audience prioritization, messaging strategy, and journey orchestration - Design A/B and holdout experiments, define incrementality frameworks, and translate insights into clear product and marketing recommendations - Build best-in-class lifecycle programs across email and in-product messaging — balancing scale, personalization, and user experience - Work closely with Product, PMM, Data/Analytics, and Marketing Ops to align lifecycle with product surfaces, growth loops, and business goals Qualifications - 6–10 years of experience in lifecycle marketing — or a closely related function like growth — at a consumer technology, SaaS, or product-led growth company - Proven ability to build lifecycle programs from scratch; has owned 0→1 program development, not just optimized established playbooks, and brings structure to ambiguity - Deep expertise in lifecycle program execution across email and in-product messaging, with end-to-end ownership from strategy through measurement; Iterable experience strongly preferred - Strong experimentation acumen: designs scientifically sound A/B and holdout experiments, understands incrementality measurement, and can draw accurate conclusions in complex multi-holdout environments - Experience in cross-sell or multi-product lifecycle marketing — has designed programs that move users from one product into an adjacent one, or can reason clearly about cross-sell audience identification and journey design - Expert-level segmentation skills — builds nuanced audience strategies based on behavioral, demographic, and inferred data; understands the difference between a broad segment and a precise one, and when each is appropriate - Data-driven decision making: can pull their own data, build simple reporting, and form hypotheses without waiting for a data pull; partners effectively with Data Science and knows when directional insight is sufficient vs. when precision matters - Cross-functional fluency — navigates PMM, Data Science, Marketing Ops, and Business Unit partners effectively; builds trust quickly and can unblock themselves without unnecessary escalation - Values a data-informed, experiment-oriented working style, embraces continuous improvement, and aligns with our Superhuman values - Has a demonstrated ability to work autonomously with minimal oversight, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-oriented environments Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. The OpportunityTo achieve our ambitious growth goals across Grammarly.com, Superhuman.com, and related web properties, we’re looking for a Group Manager of Growth and Website Content to join our broader Growth Marketing team. Reporting to the Director of Organic and Website Growth, you will manage a small team of content marketers who are each responsible for the growth and web content of an individual product line. Working with your team, you will turn company and Growth strategy into actionable website content strategies that drive acquisition, conversion, and product understanding. You will not directly own SEO or paid marketing channels, but you will partner closely with channel owners and cross-functional stakeholders—including Brand, Product, and Product Marketing—to ensure website content supports business priorities, user needs, and growth opportunities. This is a player-coach role. In addition to leading the team, you will be expected to contribute as an individual contributor by creating and updating high-priority content yourself—particularly content that represents our full suite of products and broader cross-site or cross-business themes. In this role, you will: Lead the Growth and Website Content Strategy - Own content strategy across websites and other owned surfaces, ensuring the right content is created, maintained, and prioritized for different audiences, products, and growth motions. - Plan and execute content roadmaps on annual and quarterly cadences, while staying flexible as business priorities evolve. - Partner with channel owners, brand, and product marketing on topical content strategy across both websites. Drive content strategy to drive growth via these topics. Manage and Grow a Small, High-Impact Team - Manage and coach a small team of growth and website content marketers, providing actionable feedback and supporting their long-term career development. - Help team members grow their content strategy and management skills by identifying patterns in their work, coaching strategic judgment, and helping them course-correct when needed. - Upskill the team on AI-assisted content creation, content engineering, and modern workflows that increase output without compromising quality. - Foster strong ownership and deep expertise, supporting embedded team members to connect business-unit needs to broader website and Growth goals. - Guide tradeoffs across competing priorities and keep the team focused on the highest-impact work. Own Content Execution and Operational Excellence - Oversee the creation and updating of content across our website portfolio, including key content types such as product pages, SEO content, paid landing pages, and others. - Contribute directly as an individual contributor by creating and updating select content yourself, especially content that describes our broader product suite, requires cross-portfolio ownership, or touches on areas of broad topical expertise. - Ensure your team delivers against roadmap commitments each quarter, using the right mix of internal resources, freelancers, AI-enabled workflows, and hands-on execution when needed. - Strengthen content systems and processes, including brief development, reviews, and quality control. - Drive AI content production best practices across the team, balancing speed and efficiency with high-quality, human-led ideation and editorial judgment. - Help shape the team’s tooling, workflows, and resourcing approach to scale content effectively. Qualifications - Has 7+ years of experience in content strategy, web marketing, growth content, website content management, or a related field, with 2+ years managing people. - Has demonstrated experience developing and executing website content strategies that support acquisition, conversion, and product or brand storytelling across complex web environments. - Experience implementing AI-assisted content workflows or content automation systems while maintaining strong editorial quality. - Is comfortable operating as a player-coach and can balance team leadership with direct, hands-on content creation and editing when needed. - Knows how to identify user intent and create content that meets that intent, using both qualitative inputs and quantitative data to make informed decisions. - Can connect brand and product frameworks to real user needs and translate strategy into effective website content. - Understands best practices for and has experience with creating SEO and AEO-focused pages, paid landing pages, and product-related web experiences, and brings working knowledge of SEO, website CRO, and paid acquisition. - Has strong operational judgment and can build roadmaps, briefs, processes, and quality-control mechanisms that help teams produce excellent content consistently. - Is a strong people manager who can coach content strategists and managers, support career growth, and elevate the quality of both strategy and execution. - Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based. - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Bonus points for: - Experience working on high-traffic websites or multi-site portfolios. - Experience in AI, SaaS, productivity, or writing tools. - Experience working within CMS-driven web environments and helping teams scale content production systems. Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityAs an Account Manager, Superhuman for Education you will own a high-impact portfolio of educational institutions, driving meaningful growth by helping customers unlock the full value of Grammarly. You'll build real relationships across every level of these organizations—from frontline managers to C-suite leaders—acting as a trusted strategic partner. Partnering closely with Customer Success, you'll shape long-term account strategies, lead renewal conversations, and directly influence the future of AI in education. In this role you will: - Manage designated accounts and oversee a specific list of customers to ensure revenue growth. - Identify opportunities for expansion by upselling and cross-selling, aiming to increase annual recurring revenue (ARR) within each account. - Prospect within existing accounts through consistent outbound, including cold calling, to generate new leads and opportunities. - Monitor upcoming contract renewals and collaborate with cross-functional partners, like Customer Success, on the renewal process to ensure growth at renewal. - Engage with diverse personas by building relationships and communicating effectively with stakeholders at all levels of educational institutions. - Work closely with educational institutions to develop long-term strategic plans that align with their goals and demonstrate how your solutions can help them achieve these objectives. - Develop business cases that present compelling arguments to justify budget allocations for Grammarly, helping to secure increased investment from customers. - Maintain accurate and organized CRM records by documenting customer interactions and account details, adhering to company sales practices and methodologies. - Provide regular reports to management on account statuses, including revenue forecasts, potential risks, and opportunities for growth. Qualifications - Can build rapport with customers and communicate effectively with various stakeholders, from manager level up through the C-suite. - Can analyze data and metrics to inform business decisions and identify opportunities for revenue growth within accounts. - Has expertise in creating and delivering presentations to stakeholder groups, showcasing how solutions can meet the needs of educational institutions. - Has a minimum of 2+ years of experience in a quota-carrying sales positions, Account Management or Account Executive. - Has a proven track record of quota achievement and delivering very high value to their book of business. - Works well in a team environment, adapting to changing priorities and collaborating with others. - Has a proactive attitude with a willingness to learn, receive feedback, and adapt to an evolving role. - Is interested in AI in education: has ideally demonstrated an interest in leveraging AI technologies to enhance learning experiences within the education sector. - Bachelor’s degree preferred. - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. - Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable. - Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust. Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunityTo achieve our ambitious growth goals, we’re looking for a Commercial Sales Manager to lead and develop a team of eight Account Executives serving the Commercial (Mid-Market) segment. This is a critical leadership role for a high-performing, people-first sales leader who thrives on coaching, creating operational rigor, and building a culture where accountability, collaboration, and winning go hand in hand. As a leader within our go-to-market organization, you will play a key role in helping customers transform how work gets done. You will lead a team responsible for expanding adoption of the Superhuman platform, enabling organizations to maximize the value of their existing technology investments while embracing the next generation of AI-powered productivity. Working cross-functionally with Customer Success, Solutions Engineering, Marketing, Product, and Revenue Operations, you will help shape how we bring our vision to market and deliver meaningful outcomes for our customers. As Commercial Sales Manager, you’ll play a key role in shaping Superhuman's sales culture, ensuring the team consistently exceeds targets while delivering an outstanding experience to our customers. - Lead, coach, and develop a team of 8 Account Executives to exceed revenue and activity goals. - Foster a high-performance, collaborative, and supportive sales culture. - Partner with Sales Leadership, Pre/Post Sales Engineers, Marketing, and Customer Success to design and execute go-to-market strategies for the commercial (mid-market) segment. - Regularly forecast team performance and ensure pipeline accuracy within Salesforce. - Drive accountability by setting clear expectations, running 1:1s, and providing real-time feedback. - Identify opportunities to streamline sales processes and implement best practices. - Lead hiring, onboarding, and training of new AEs as the team grows. - Act as a player-coach where needed, supporting key customer conversations and negotiations. Qualifications - 7-10 years of SaaS/AI sales experience with at least 3-5 years in a leadership or team lead role (managing Account Executives). - Proven track record of consistently meeting or exceeding sales quotas, both individually and as a leader. - Strong ability to coach, mentor, and motivate sales teams to perform at their best. - Experience with Commercial SaaS sales cycles and knowledge of MEDDPICC or similar sales methodologies. - Excellent communication, interpersonal, and presentation skills. - Data-driven mindset with experience using Salesforce (or equivalent CRM) to manage pipeline, forecast, and track performance. - Ability to thrive in a fast-paced, evolving environment while building scalable processes. - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).