Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pay is $17.25 - $21.56 which may be below your state's minimum wage. Please take this into consideration when applying. Conduent is looking for an organized and detail‑focused Exceptions Processing Coordinator to support our customer account and financial operations. In this role, you will process refunds, research account history, assist with reconciliations, and help resolve chargebacks and returned checks. Responsibilities - Process closed account and open account refunds to customers - Research customer financial history and notate accounts when necessary - Generate production detail reports to perform and end of day close out - Assist with daily and monthly reconciliations of issued and outstanding checks - Respond to chargeback disputes and returned checks while adjusting customer account balances Requirements - Have a high school diploma - Have a minimum of (2) years of experience working in a financial or customer service role - Demonstrate proficiency with MS Office Suite, particularly Excel - Ability to work effectively from a home office Preferred - Hold an associate’s or bachelor’s degree Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: - Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Working For You Perks and rewards designed for you: - Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. - Retirement Savings: We will support you as you save for your future. - Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: - Bring your authentic self to work - Grow and thrive, both personally and professionally - Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.25 – 21.56. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

• Provide sales support for existing customers in the industrial coatings market. • Sales calls would be required on owners, buyers, finishing supervisors and engineers. • Develop new accounts by improving our relationships with key decision makers. • Have working knowledge about liquid coating application and have the ability to work with customers to improve coating properties and performance. • Work with R&D to understand the product chemistry. • Develop relationships with existing accounts. • Prospect new accounts and begin to develop relationships with key decision makers. • Understand and become familiar with Hempel products, focus on epoxy/urethane technology. • Understand and become familiar with the Hempel organization and be able to navigate orders and other key processes through our system. • Attend trade shows to generate leads and create brand image. • Understand our Websites and how to use them as a selling tool. • Coordinate trade show activities with Marketing Department. • Prepare price quotes. • Prepare monthly reports on sales activities. • Report on expenses weekly. • Works closely with Sales and Marketing. • Coordinate trade show activity, literature and promotional items. • Create marketing tools for sales calls and programs. • Works closely with R&D. • Develop a working understanding of Hempel products. • Works closely with Customer Service. • Understand the order system, how to place and track an order. • Works closely with Customers. • Develop relationships with existing and new accounts. • Utilize CRM to manage account activity. • Make decisions time spent on with customers and prospects to maximize sales and profits. • Manage expenses and customer entertainment. • Understand what products should be recommended for specific applications. • Target Objectives for new account growth. • Inventory management based on customer needs. • Lead analysis and follow-up. • Manage customer complaint process.

• Drive surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation. • Develop and execute strategic sales plans, identify practice trends, and cultivate key customer relationships to drive market growth and adoption. • Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios. • Lead the creation and execution of account-level contractual strategies. • Optimize contracts and drive category expansion across Surgical. • Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities. • Develop and maintain strong relationships with key economic and clinical stakeholders. • Drive adoption and utilization of all Surgical Center of Technology (COT) products, including Stapling, Energy, Wound Closure, Electrosurgery, Situate, Access & Instrumentation (A&I). • Cultivate and strengthen relationships with field distribution partners. • Maximize partnership programs and leverage account intelligence to increase market share. • Achieve/exceed disposable quota (strategic & core). • Achieve/exceed hardware quota. • Expand contract categories. • Improve opportunity management and forecasting accuracy.

• Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. • Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates. • Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers. • Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings. • Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates. • Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate. • Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, maintaining a record of all interactions and progress to ensure a seamless handoff.