• Maintain IT products, including planning and obtaining customer input and knowledge of the existing functionality and limitations • Serve as the technical expertise, providing guidance and direction to other professional staff and resolving complex problems • Participate in developing strategic plans for systems/applications development and modification within area of expertise • Review system requirements with customers and translate requirements into specific functions or deliverables • Analyze low chart processes and recommend ways to reduce steps and increase efficiency through technology

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you. Ready to reach your potential? It’s time to look at Taylor. Your Opportunity: Taylor Corporation is seeking a Business Systems Analyst IV! Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship. Your Responsibilities: - Collaborate with stakeholders to elicit, document, and validate business and technical requirements. - Author, maintain, and organize user stories, acceptance criteria, and bug reports in tools such as Azure Dev Ops. - Conduct impact analysis and root cause investigations for complex business problems. - Translate technical concepts into clear, concise documentation for both technical and non-technical audiences. - Support product owners in prioritizing backlog items and refining the product roadmap. - Champion continuous improvement and Agile best practices across teams - May provide guidance and mentoring to junior business analysts supporting the platform. - Travel up to 10% of the time for vendor meetings, conferences, and stakeholder engagement. You Must Have: - 5+ years of experience in business analysis, preferably in Agile/Scrum environments. - Demonstrated experience writing user stories, managing bugs, and working with cross-functional teams. - Strong technical writing and documentation skills. - Excellent verbal and written communication skills. - Proficiency in tools such as Azure Dev Ops and Visio. - Bachelor's degree in Business, Computer Science, Information Systems, or related field - Product Management or Business Analysis certification preferred (e.g., CSPO, PMP, CBAP) - Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook). - Experience with requirements management and visualization tools (e.g., Azure Dev Ops, Confluence, Visio). - Knowledge of e-commerce best practices, trends, and competitive landscape. - Familiarity with agile methodologies and project management principles. - Understanding of digital marketing, analytics, and user experience principles. Skills: - Strategic Thinking: Ability to develop and execute on a product vision that aligns with organizational goals - Communication: Exceptional written and verbal communication skills with the ability to translate complex technical concepts to non-technical audiences - Analytical Thinking: Strong ability to analyze data, identify patterns, and derive actionable insights - Stakeholder Management: Proven ability to build consensus among diverse stakeholders with competing priorities - Requirements Engineering: Expert in eliciting, documenting, and validating business requirements - Technical Understanding: Sufficient technical knowledge to have credible conversations with development teams and vendors - Problem Solving: Ability to identify root causes and develop effective solutions to complex problems - Organization: Strong attention to detail and ability to manage multiple competing priorities - Leadership: Ability to influence without authority and drive organizational change - Customer Focus: Deep understanding of customer needs and ability to champion customer experience About Taylor Corporation One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Systems Engineer MacOS Lead to support our Endpoint Engineering Team on our VA-ESOM End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The Systems Engineer MacOS Lead is responsible for maintaining and improving MacOS baselines and supporting the full MacOS lifecycle across the enterprise. This role provides technical leadership across system architecture, design, integration, and technical management, ensuring alignment with organizational standards and client requirements. The Systems Engineer MacOS Lead serves as a trusted advisor to the client, providing guidance on product selection, capacity planning, operational performance, and overall MacOS endpoint strategy. The role contributes technical input to the systems engineering process, performs requirements analysis, prepares and presents systems assurance reviews, and identifies deficiencies in hardware and software products. In addition to hands-on engineering responsibilities, this individual leads targeted initiatives to enhance MacOS posture, security, and operational efficiency, while coordinating closely with cross-functional teams to ensure successful delivery. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Responsibilities - Lead the design, implementation, and continuous improvement of MacOS baseline configurations - Manage and support the MacOS device lifecycle, including provisioning, patching, compliance, upgrades, and decommissioning - Assist the Mac Team with advanced scripting and development tasks, including BASH scripting and Apple development practices - Support automation and integration efforts to optimize macOS processes and deployment workflows - Adapt workflows and processes in response to changes in Endpoint management contracts or enterprise requirements - Collaborate closely with Mac Team members to troubleshoot complex issues and optimize system configurations - Conduct requirements analysis and translate business needs into scalable MacOS technical solutions - Prepare and present systems assurance reviews, technical findings, and recommendations to stakeholders - Advise the client on MacOS product selection, capacity planning, and operational performance Team Coordination and Delivery Support - Partner with the Project Manager to support planning, tracking, and reporting of MacOS initiatives - Collaborate with Endpoint Engineering SMEs and cross-functional teams to ensure alignment and successful delivery - Provide technical guidance and direction to team members supporting MacOS engineering efforts - Support prioritization of workstreams and ensure alignment with client objectives and timelines - Contribute to status reporting by providing updates on technical progress, risks, and dependencies Supervisory Duties - Provide day-to-day technical leadership for supporting resources - Delegate tasks effectively and ensure the quality and timeliness of deliverables - Mentor and support skill development for assigned team members - Review work outputs to ensure alignment with engineering standards and client expectations Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Minimum of 5 years of relevant experience in systems engineering, with a focus on MacOS environments. 8 additional years of relevant experience may be subsituted for the degree requirement for a total of 13+ years of experience. - Strong proficiency in BASH scripting, Apple development standards, and MacOS automation techniques. - Demonstrated experience managing MacOS lifecycle, baseline configurations, and enterprise deployments. - Experience in system architecture, integration, and technical solutioning. - Familiarity with enterprise mobility management platforms (especially Microsoft Intune for MacOS). - Ability to perform requirements analysis and translate business needs into technical solutions. - Strong communication skills with the ability to engage both technical and non-technical stakeholders. - Proven ability to operate in a client-facing environment and provide strategic technical guidance. Clearance Requirement: - US Citizen or Green card holder - Willing and able to obtain and maintain Public Trust Clearance - Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Systems Engineer MacOS Support to support our Endpoint Engineering Team our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The Systems Engineer – MacOS Support provides technical assistance in maintaining and improving MacOS baselines and supporting MacOS lifecycle management across the enterprise environment. This role works closely with the MacOS Lead and the Endpoint Engineering Team to implement, troubleshoot, and optimize MacOS configurations, deployments, and automation processes. The Systems Engineer Support role contributes to the systems engineering process by assisting with requirements analysis, identifying deficiencies in hardware and software, and supporting system integration and technical management activities. This position is hands-on, client-focused, and essential to delivering high-quality MacOS endpoint support. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Responsibilities - Assist in implementing and maintaining MacOS baseline configurations - Support the MacOS device lifecycle, including provisioning, patching, upgrades, compliance, and decommissioning - Help execute automation and scripting tasks under guidance of the MacOS Lead (including BASH scripting and Apple development practices) - Troubleshoot technical issues and optimize system configurations in collaboration with the MacOS Lead and other team members - Assist with the transition of MacOS device management to Microsoft Intune and support ongoing EMM-related updates - Participate in testing, validation, and deployment of OS upgrades and new software across enterprise MacOS devices - Document technical procedures, baseline configurations, and troubleshooting steps for knowledge sharing and continuity - Support reporting and status updates for MacOS engineering initiatives as requested by the MacOS Lead Team Coordination and Delivery Support - Collaborate with the MacOS Lead and Endpoint Engineering SMEs to complete assigned tasks and deliverables - Communicate status, risks, and issues in a timely manner to the Lead and Project Manager - Assist in coordinating tasks and workloads with other team members to ensure smooth operations - Participate in team meetings, technical reviews, and planning sessions to provide updates on assigned work Qualifications - Bachelor’s Degree in Computer Science, Information Technology, or a related field (or equivalent experience) - 5+ years of relevant experience supporting MacOS environments, enterprise deployments, or IT systems engineering. An additional 8 years of relevant experience can be substituted for the degree requirement for a total of 13+ years of relevant experience. - Basic to intermediate proficiency in BASH scripting and Apple development practices - Familiarity with MacOS lifecycle management and endpoint configuration tools - Exposure to enterprise mobility management platforms (Microsoft Intune for MacOS preferred) - Ability to follow technical direction and implement solutions under the guidance of senior engineers - Strong analytical and troubleshooting skills - Effective communication skills for collaborating with team members and providing client support Clearance Requirement: - US Citizen or Green card holder - Willing and able to obtain and maintain Public Trust Clearance - Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.