Join Our Award-Winning Team and Work with the Best! With over 40 years of experience and enduring partnerships with our valued clients, we are proud of the stability we’ve built and the long-term success of our dedicated team. We are currently seeking an experienced Staff Success Manager to provide management to Coding Audit Consultants including coordinating a successful onboarding experience, communicating best practices, defining expectations, and communicating project requirements. Additional responsibilities include: - Coordinate onboarding of new consultants including assessing any potential gaps and opportunities for training and support. - Provide support and direction to Coding Audit Consultants about project requirements. - Manage staff utilization by collaborating with client success managers and scheduling resource coordinator about staffing needs for clients and work to ensure project staffing needs are met, with minimal downtime. - Monitor the performance metrics (quality, productivity, etc.) for the team and identify coaching opportunities to grow the skills of the team and elevate the overall metrics and excellence of all. - Collaborate with the Quality Management (QM) Team to ensure quality expectations are achieved and opportunities for development are identified. - Serve as QM auditor for Audit Consultants as requested or as identified in specific circumstances. - Manage consultant schedules including approving timesheets, PTO requests, LOA, etc. - Actively engage with Recruiters to identify and participate on the interview team to identify potential and hire candidates. - Be a talent magnet and leverage professional network and demonstrate expertise through market facing activities including professional organizations, speaking, or serving as a UASI Ambassador. - Collaborate with the Client Success Managers and QM Team to provide feedback about performance against expectations. Qualifications include: - Bachelor's degree preferred - Active credential from AHIMA or AAPC - Exceptional communication skills including the ability to collaborate effectively with the Client Success and QM COE teams. - Proven expertise in staff management associated with accountability and staff growth - Strong industry knowledge and demonstrated subject matter expertise in coding, compliance and other mid-revenue cycle operations. - Entrepreneurial and motivated by opportunity to drive growth of the business and team. - Strong desire to continuously improve and to influence others through passion to be the best. - Superior interpersonal skills, flexible, detail-oriented, excellent organizational skills, ability to be a positive influence on others, willingness to take ownership of responsibilities, dependable and a team player. - Ability to adapt to and drive change. - Model and reinforce UASI values. UASI provides a supportive environment that encourages professional development and enables each employee to achieve their individual goals. We offer a competitive pay and excellent benefit package. Don’t pass on this great career opportunity!

Description Serves as a senior-level leader responsible for high-level analysis and coordination of program schedules, timelines, procurement, staffing, and budgets across an entire program or service. Oversees financial management, methodologies, and resource allocation to ensure technical requirements are met. Leads and directs technical teams, establishes goals and strategic plans aligned with program objectives, and serves as the primary point of contact for the client and Contracting Officer as needed. Key Responsibilities: - Lead executive and business/IT implementation support across VER, USCIS, DHS, and external agencies. - Drive Agile adoption and governance, including governance artifacts, performance reviews, and project accountability. - Lead operational readiness and change management planning for transitions, rollout strategies, and user readiness. - Oversee program and project management activities such as roadmaps, implementation plans, risk mitigation, monthly status reporting, testing, integration, deployment, and post-deployment evaluation. - Support business process improvement, continuous improvement activities, and data-driven decision-making. Requirements Experience: Minimum of 10 years of progressive experience in program and project management, including at least 5 years managing large-scale, complex federal programs or initiatives with a focus on immigration Certification: One or more of these certifications required: Project Management Professional (PMP), Program Management Professional (PgMP), Agile, or SAFe Skills/Competencies: Demonstrated ability to lead cross-functional teams and manage competing priorities. Experience with Agile methodologies, program planning, risk management, and performance reporting. Strong communication and stakeholder engagement skills at the executive level. Five years of experience with immigration policy, exposure to the agencies and offices operating in the immigration ecosystem, and the DHS systems used for identity management and immigration status. Education: Master’s degree in Business Administration, Public Administration, Information Technology or a related field Work Location: Camp Springs, MD; Remote locations as authorized under USCIS telework policies Clearance: Must be a U.S. citizen and comply with all DHS and USCIS security requirements, including completion of background investigations and adherence to access restrictions. HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact HR@HeiTechServices.com.

Role Description Program Manager 2 is a mid-level role responsible for overseeing and managing multiple projects and/or subcontracts within an organization by working closely with stakeholders to define project objectives, develop project plans, allocate resources, and monitor progress. They ensure that projects are delivered on time, within budget, and meet quality standards. - Provide expertise exhibiting a depth of knowledge across Ground and Flight Test Operations and Subcontractor Management. - Work directly with the customer to determine project requirements, develop a work plan, execute the work. - Manage all aspects of assigned programs and subcontracts to include costs, schedules, and performance. - Act as the hiring manager for assigned projects/programs; supervise the screening, selection, and hiring of all candidates. - Ensure projects/programs and subcontracts are executed to the highest level of safety and compliance. - Identify and analyze potential risks to project/subcontract technical performance, schedule, and cost. - Plan and implement risk mitigating/avoidance actions to reduce the likelihood of occurrence. - Monitor and track risks, adapt to changing contract circumstances to control risks. - Ensure all subordinate personnel meet/exceed professional standards and embrace the AEVEX culture. - Effectively communicate expectations and develop innovative strategies to enhance organizational capabilities. - Advise senior executives on all programs, policies, and functions. - Cultivate strong relationships with peers, subordinates, and customers. - Be an agile and adaptive leader who consistently meets challenges head-on. - Facilitate alignment and achievement of strategy objectives and performance goals across the company. - Integrate industry best practices and meet or exceed program financial goals. - Work with Director of Programs and the Growth Team to identify future opportunities. - Develop processes for identifying, assessing, monitoring and mitigating risk throughout the program life cycle. - Assist the Growth Team as subject matter expert to develop technical solutions during the proposal process. - Develops and maintains strong working relationships both internally and externally. - Perform other duties as assigned. - Regular and reliable attendance on a full time basis. - Responsible for exhibiting professional behavior with both internal and external business associates. - Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture. Qualifications - In-depth knowledge of US Military and Federal Acquisition Regulations. - Critical thinking and problem-solving skills are essential. - Ability to develop and mentor others. - Excellent interpersonal and communication skills; both written and verbal. - Proficient in Microsoft Office suites (Excel, PowerPoint, etc.). - Strong relationship building and negotiation skills. - Detail oriented with strong planning, organizational, project management, and analytical skills. - Excellent presentation skills. - Demonstrates professionalism and integrity at all times. Requirements - Bachelor's degree from an accredited University (MS or MBA preferred). - Program Management Professional (PMP) Certification or DAWIA Level 2. - 10+ or more years Program/Project Management experience. - Experience in Group 5 UAS Ground/Flight Test Operations. - Experience with Subcontract and Vendor management. - Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required. Benefits - Comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage. - 401(k)-retirement plan. - Professional development funds. - Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support. Company Description AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. - Custom design and engineering. - Rapid prototyping. - Sensor integration and sustainment. - Aircraft modification and certification. - Flight test instrumentation and support. - Mission operations service. - Advanced intelligence data processing, exploitation, and dissemination solutions. - Tailored hardware and software mission-system tools.

Role Description The Field Reimbursement Team Manager leads a national team of FRMs (called Virtual Access Educators) dedicated to supporting patient access to critical therapies. This role focuses on coaching, developing, and enabling VAEs to resolve access challenges through compliant virtual education of healthcare providers (HCPs) and support staff. The Manager partners closely with Field Sales, Market Access, and Patient Services to ensure seamless navigation of retail prior authorizations (PA), pharmacy benefit processes, and access pathways. Responsibilities - Lead, coach, and mentor a high-performing national VAE team, ensuring consistent delivery of high-quality virtual access education and reimbursement support. - Partner with Sales and Market Access leadership to align reimbursement strategies with brand and territory goals. - Oversee VAE expertise in retail prior authorization processes, pharmacy benefit troubleshooting, payer requirements, and appeals pathways. - Monitor team performance across defined KPIs, including triage time, enrollment efficiency, case resolution cycle time, documentation quality, and HCP satisfaction. - Implement standardized processes, best practices, and compliant workflows for all VAE interactions. - Serve as primary liaison across internal teams to identify, escalate, and resolve systemic access barriers. - Guide the team in effective virtual engagement techniques, including platform use, presentation skills, and efficient troubleshooting. - Ensure all activities adhere to HIPAA requirements, non-promotional standards, and all SOP/BRD policies. Reinforce the compliant use of approved materials and approved talk tracks only. - Oversee consistent and accurate CRM documentation, ensuring data quality, completeness, and insights that drive access strategy. Qualifications - Proven leadership experience managing remote or field-based teams. - 8+ years in the pharmaceutical or healthcare industry, with strong expertise in HCP access, reimbursement, and pharmacy benefits. - Demonstrated collaboration with Field Sales, Market Access, and other commercial stakeholders. Preferred Qualifications - Experience leading reimbursement or access teams supporting retail medications. - Expertise in managing access complexities, especially for new-to-market therapies. - Ability to translate payer insights into actionable coaching for access teams. - Strong competency with CRM platforms (e.g., Veeva) and virtual engagement technologies. Work Environment & Travel - Remote role with national scope. - Occasional travel for national meetings, training, or field collaboration. - Valid driver’s license required. Physical Demands & Work Environment - Regularly required to talk or hear. - Frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. - Prefer candidates who can type at least 35 words per minute with 97% accuracy. - This job operates in a professional office environment, routinely using standard office equipment such as computers, phones, photocopiers, etc. Benefits - Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs. - Additional health support, including telehealth and Employee Assistance Program (EAP) services. - Company match on Health Savings Account contributions. - Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000. - Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability. - 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting. - Paid Time Off (PTO) and Sick Leave to support work-life balance. - Team members receive nine paid holidays plus two floating holidays. - Opportunities for advancement in a company that supports personal and professional growth. - A challenging, stimulating work environment that encourages new ideas. - Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace. - A mission-driven, inclusive culture where your work makes a meaningful impact. Our Commitment to Equal Opportunity At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.