Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. What Program Managers contribute to Cardinal Health Program Managers are responsible for managing the success of the relationship with an assigned set of clients in order to achieve the goals and objectives identified by the customer and Cardinal Health. Assists in identifying, understanding, and resolving business, distribution, and operational issues; responds to customer inquiries and takes actions essential to maintaining favorable customer relations. Interpret client needs and assess business requirements while developing alternate solutions when needed. Manage subordinate supervisor(s) and team members providing insurance enrollment and reimbursement support. Responsible for long-term relationship building between the customer, Cardinal Health, and other professional organizations while working cross-functionally to meet goals. The complexity of the solution, product, or services offered is variable and moderately complex. What is expected of you for success in your role: - Demonstrate advanced knowledge of Cardinal Health and client landscape, including but not limited to the following: key competitors, terminology, technology, trends, challenges, reimbursement, and government regulation; demonstrates working knowledge of how Cardinal Health offerings match with a client’s unique business needs. - Coach, teach, and mentor direct reports in order to maximize efficiency, effectiveness, and productivity while developing others for positions of greater responsibility in the future. - Interact with clients to provide resolution to inquiries and updates on program performance. - Deliver broad-based portfolio of solutions that meet Cardinal Health and customer goals. - Effectively facilitate cross-functional coordination with both internal and external partners with minimal guidance; includes account on-boarding, implementation, and post-launch expertise. - Influence account profitability. - Basic understanding of information technology as it relates to client and program technical support. - Build and maintain high-level, long-term trusted advisor relationships. - Lead and deliver professional program status to clients and Sonexus senior leadership in accordance with agreed upon cadence; includes Quarterly Business Reviews, Monthly Program Reviews, and Client Health Reports. What is expected of you and others at this level for functional success: - Apply knowledge of the client's business to develop optimal solutions. - Accountability of self and others. - Proactively demonstrate subject matter expertise and provide clients with the clearly defined value of partnering with Cardinal Health. - Build and sustain relationships founded on trust with internal and external partners while ensuring customer satisfaction and loyalty. - Identify and qualify opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc.…) with existing client and develop plans for introducing new solutions through collaborative relationships. - Oversee team member scheduling and work closely with Workforce Management organization in order to meet client Key Performance Indicators. - Ultimately responsible for all hiring, development, and disciplinary action related to respective team members in compliance with Cardinal Health policy / procedure. - As primary escalation point of contact for clients and cross-functional business partners, utilize expertise to develop most beneficial solution for client and Cardinal Health while articulating clearly to all parties involved. Accountabilities in this role: - Lead by example and develop team members for positions of greater responsibility in the future. - Maintain working knowledge of client-facing and industry trends as well as providing updates to program and team leadership. - Provide insight and analysis to clients in order to demonstrate subject matter expertise. - Grow program margin through demonstrated performance, patient support, and implementation of all applicable Sonexus offerings. - Own client relationship and act as the escalation point / liaison for all program services, projects, and operational performance issues. - Ability to create, modify and provide professional client-facing reporting and analytics. - Interact with clients, project sponsors, stakeholders, and various project members to ensure specified business needs are met; assist in the post-implementation analysis to ensure requirements are fulfilled. - Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history to assist Accounts Receivable. - Analyze program processes and provide recommendations for improving efficiency; reduce client expenses when possible while never sacrificing quality of care. - Urgently resolve, escalate, and own issues negatively impacting productivity or quality. - Build a knowledge base of each client's business, organization and objectives. Qualifications: - Bachelor’s Degree and/or combination of 5 years relevant experience in client management, account management, or operations management preferred. - At least 3 years of formal leadership experience consisting of direct reports preferred. - At least 1 year of client management experience within the pharmaceutical / healthcare industry preferred. - Medical Device experience preferred. - Outstanding interpersonal and written communication skills; includes presentation skills. - Demonstrated project management preferred. - Understanding of P&L statements. - Intermediate to advanced experience with Microsoft Office products including Word, PowerPoint, and Excel. - Proven ability to hold self and others accountable in pursuit of providing world-class support. - Managerial courage. - Ability to travel 25% of time. Remote Details: - You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. - We will provide you with the computer, technology and equipment needed to successfully perform your job. - You will be responsible for providing high-speed internet. - Internet requirements include the following: - Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. - Download speed of 15Mbps (megabyte per second) - Upload speed of 5Mbps (megabyte per second) - Ping Rate Maximum of 30ms (milliseconds) - Hardwired to the router - Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $123,400-$158,670 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs Application window anticipated to close: 5/26/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Work Arrangement: This is a fully remote position with flexibility to be based anywhere in Ontario. What You’ll Do (Responsibilities): - Help identify opportunities for improving operational effectiveness with an emphasis on total customer service and cost control. - Ensure client satisfaction in overall delivery of program requirements by working cross collaboratively with ancillary business units. - Subject matter expert on business processes, workflow, productivity, quality and program structure. - Ensure high level of customer responsiveness with proactivity in addressing and solving issues. - Participates in strategic customer meetings and other business review meetings to ensure understanding of customers’ short- and long-term strategies. - Continuous monitoring of the KPIs/SLAs and AR to ensure that program service levels are maintained. - Develop customer management objectives and represent customer needs in collaboration with internal stakeholders. - Prepare monthly revenue forms, customer billings and financial management reports. - Prepare and maintain electronic program binders and ensure that program documentation is up to date. - Identify business development or expanded service opportunities within existing client base, and works with the Business Development staff to develop proposals; participate in presentations, sales and marketing efforts, trade shows and other networking activities as required. - Ensure all training, both corporate and program/project specific, are up to date and comply with QMS requirements. - Assist the Quality Management team with audit activities as needed. - Participate in implementation and support of quality initiatives as it relates to the program. - Other duties as required. Basic Requirements: - Post-secondary education, undergraduate in business or healthcare. - Minimum of 5+ years of experience in program or case management. - Minimum of 5+ years of experience in the healthcare industry. - Proven leadership and ability to motivate, influence and coach others. - Effective negotiation skills. - Ability to communicate effectively (both oral and written) with internal and external customers and stakeholders. - Excellent interpersonal skills. Preferred Skills/Experience: - Experience within the Specialty drug space is strongly preferred. - Bilingualism (English/French) would be considered an asset. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $81,500 - $135,900 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

• Oversee curriculum development according to external standards and in alignment with university design principles • Act as a liaison to other departments including Course Development and Learner Affairs • Utilize analytics and evidence-based practices to drive continuous quality improvement • Advise the Program Director to maintain alignment between academic offerings and professional trends • Teach or mentor as assigned • Contribute to specialized accreditation processes and ensure compliance with standards

• Promote and support a quality academic experience for learners • Oversee curricula quality and rigor, ensuring professional relevance and cohesion • Utilize analytics and evidence-based practices for curriculum improvement • Advise on alignment between academic offerings and professional trends • Serve as liaison with multiple internal cross-functional partners • Address learner programmatic issues, including academic and professional disposition • Teach or mentor as assigned