Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma seeks an AI-Native Performance TPM to own performance prevention, diagnostics, and safe rollout for both our flagship products and next-gen AI features. This platform-level role spans desktop, browser and mobile; requires deep experience with performance testing (load, stress, endurance, interference), observability, and incident response. You’ll partner across Product, Platform, Performance Program and Product Support. Join us to keep Figma snappy quick! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - This is a specialist Platform TPM owning horizontal, high-visibility performance programs that span: - Flagship product performance (load times, FPS, memory) and AI features (model inference latency, throughput, cost, and reliability) - Desktop, browser, native mobile (React Native / WebView), and WASM contexts - Cross-org programs: observability/telemetry, regression prevention (performance CI), xfn performance forum, SEV mitigation, safe rollout of AI capabilities, and CE Planning (customer engineering / enterprise readiness) We’d love to hear from you if you have: - 5+ years in performance engineering, performance TPM, platform TPM, or SRE with hands-on experience shipping performance programs for SaaS products - Demonstrated experience with load, stress, performance or scalability testing and new-build comparisons - Deep familiarity with web performance (FCP, LCP), rendering/FPS, WASM memory, mobile profiling (Xcode Instruments, Android Profiler) - CI/CD and test automation experience: integrating performance tests into pipelines - Distributed systems, cloud infra (AWS), autoscaling, and capacity planning - Hands-on prior work with LLMs, prompt engineering, or agent platforms While it’s not required, it’s an added plus if you also have: - Experience with MLops or LLMs: inference latency tradeoffs, batching, caching, etc - Observability stack: Datadog / Sentry / RUM - Background as a performance engineer (not just TPM) with code or test harness contributions. - Experience with large enterprise Planning / customer load tests. - Familiarity with real-time collaborative systems and GPU/WASM performance constraints. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $185,000—$317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

• Act as the primary owner of all Landing Zone Accelerator (LZA) and Proactive Health Check (PHC) best practices. • Work closely with global CX teams to build, validate, and evolve LZA and PHC best practices. • Lead working groups with CX to gather field insights, identify gaps, and ensure the frameworks address commonly observed customer challenges. • Translate CX learnings—such as environment pitfalls, scaling issues, and misconfigurations—into clear, actionable best-practice recommendations. • Ensure CX teams are enabled with standardized guidance, reusable assets, and repeatable methodologies. • Ensure that best practices reflect real-world customer patterns, validated guidance from Solution Engineering, and Snowflake’s evolving product capabilities. • Act as a bridge between SE, CXE, Professional Services and Product to maintain alignment on best practices and ensure consistent messaging across teams. • Maintain a data-driven insight loop with CX leadership to ensure best practices stay current, relevant, and impactful. • Define, document, and continuously refine the architectural and operational standards that customers should follow when adopting Snowflake. • Create and maintain the Well-Architected Framework used for PHC to evaluate customer architectures, security posture, governance, performance, and cost optimization. • Ensure LZA provides a clear blueprint for customers to deploy secure, scalable Snowflake environments following Snowflake-recommended architectures. • Maintain structure and templates for the content being created by the CX team, help to keep the content up to date with meetings and maintain governance of the existing content. • Partner with PMs to validate requirement feasibility, provide technical context, and help prioritize enhancements based on customer impact. • Align best practices with the product roadmap and ensure future features integrate cleanly into LZA and PHC roadmaps. • Monitor customer adoption, usage patterns, and recurring issues to identify areas where best practices should evolve. • Responsible for building and maintaining strong relationships within CX as well as with cross functional teams including Product to identify and drive Product Best Practices. • Partner with CX to develop best practices that will improve customer’s experience. • Monitor post-launch impact to assess effectiveness of the best practices and satisfaction of the onboarding experience. • Apply knowledge of CX, data analytics,and processes and systems to support overall customer experience.

• Own the end-to-end planning and execution of complex, multi-team programs defining scope, milestones, dependencies, and success criteria in alignment with business priorities • Drive cross-functional coordination across product, engineering, operations, and customer success teams, ensuring alignment, accountability, and forward momentum • Identify, track, and proactively mitigate program risks and blockers escalating decisively when needed and never letting issues fester in silence • Build and maintain program artifacts including timelines, status reports, RAID logs, and decision records that give stakeholders clear, real-time visibility • Facilitate effective meetings from kick-offs and planning to executive readouts ensuring the right people are in the room and decisions actually get made • Partner with product and technical leads to develop realistic delivery plans, surface capacity constraints, and assess the downstream impact of scope or priority changes • Establish and improve program management frameworks, tools, and practices that raise the operational bar across Business Operations • Support change management efforts, ensuring that program changes are communicated clearly and adoption is tracked • Contribute to the continuous improvement of how Care Lumen plans, executes, and measures work at a program level

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. About the Data Center Infrastructure (DCI) Team: The DCI team consists of technical subject matter experts who specialize in end-to-end large scale physical infrastructure that powers and enables modern data centers. This includes power distribution systems such as transformers, substations, generators, switchgear, switch panels, busways, ATS units, EDPM, BMS systems, and control panels, as well as cooling solutions ranging from traditional evaporative and indirect cooling systems to emerging liquid cooling technologies including chillers, heat exchangers, CDUs, pumps, and secondary fluid networks. The team also addresses the mechanical structures that house these systems - hot aisle containment, steel enclosures, blanking panels, cable trays, and fiber and networking infrastructure. The DCI team operates as a cross-industry center of excellence, partnering primarily with various cloud providers across the industry. Team members function as deeply technical subject matter experts who engage directly with customers and supply chain partners to assess requirements, identify challenges, and design infrastructure solutions end-to-end. The ideal contributor brings engineering-level expertise in either power or cooling disciplines, a working knowledge of the full infrastructure dependency chain, and the ability to translate that expertise into clear recommendations and collaborative problem-solving with both technical and business stakeholders. Job Title: Technical Program Manager Organization: Data Center Infrastructure (DCI) Team Location: Remote* OR Austin, TX *Requires up to 25% domestic and/or international travel (rare) How will you make an impact? Jabil is seeking a Technical Program Manager focused on Factory Enablement for Datacenter Infrastructure Engineering and Manufacturing. This position will directly contribute to the transformative growth within the Intelligent Infrastructure Division. The Technical Program Manager, (TPM) role is responsible for coordinating deliverables and reporting on large complex Data Center Infrastructure Programs, including contingency planning and issue resolution. The TPM contributes to and demonstrates a solid understanding of program vision and roadmap, while maintaining awareness of cross-product/program synergies and actively communicates opportunities to simplify or better align work across teams. What will you do? - Provides regular updates to senior leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies - Displays in depth knowledge of datacenter power distribution, cooling and related systems and sub-systems - Acting as technical advisor, working closely with cross functional teams, and focusing on engineering teams to understand challenges, propose solutions, and ensure technical feasibility - Coordinate multiple projects and reconcile interdependencies among them - Drive decisions with appropriate stakeholders, eliminating roadblocks to resolve customer issues - Adept at managing programs across cross functional teams, building processes and coordinating schedules - Collaborate with factory-based PMs to provide support from RFP through NPI completion of FWT - Manage RFP timelines, milestones, meetings, document repository, RFIs / ECNs and team up in packaging all RFP deliverables How will you get here? Education: - Bachelor’s degree in an engineering discipline or a related field Experience: - 8+ years of data center and/or industrial technical program management, of which includes: design, engineering, manufacturing, testing, etc. - Strong understanding of mechanical systems, integration strategy, and system coordination. - 5+ years of project management experience, involving: scope determination, scheduling, budgeting, quality, risk and critical path management, cross-functional collaboration, and leading presentations with customers and stakeholders. Knowledge, Skills, Abilities: - Analytic and decisive decision maker - Exceptional problem-solving skills and attention to detail - Strong communication and teamwork abilities - Proven track record of taking ownership and delivering results in a fast-paced, dynamic environment - Proficiency in Agile, Scrum, or Waterfall methodologies - Excellent interpersonal and communication skills - Creative, self-motivated, accountable, and team-oriented - Able to work independently with minimal oversight - Effective at presenting information and responding to management, clients, and public queries - Capable of influencing others and sharing best practices - Comfortable working as part of a global team - Capable of assessing projects, articulating risks, and developing project milestones - Familiar with stage-gate processes in project lifecycle management (PLCM) - Able to mentor junior project managers - Ability to travel up to 25% Preferred Qualifications:  - PMP certification is preferred - Familiarity with industry standards and regulations related to Data Center Infrastructure is preferred - A suitable combination of education, experience, and/or training may be considered 127,300.00 - 178,200.00 - 229,100.00 USD Annual- P05 Target Annual Bonus: 20% Travel: 25% The pay range for this role is $132,400 - $238,400. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: June 30, 2026. As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2026, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities