About The Team This role is within our Security organization, which supports Cloud Security, Product Security, Enterprise Security, and Detection & Response. This organization partners with Product, Engineering, Privacy, GRC, IT, and Legal teams to ensure security best practices are applied to protect the company and Outreach customers. The Role Are you passionate about contributing to the success of a cybersecurity program through program management? We are seeking an experienced Technical Program Manager to join our Security Team. In this role you will drive security programs and execute security projects that will assist executing a strategy to improve security posture. You will provide operational support for cross-functional teams, such as engineering, product, privacy, and legal. You will translate complex technical, regulatory, and security requirements into structured programs, clear technical requirements, and measurable outcomes. Location: We are open to remote. Your Daily Adventures Will Include: - Apply your technical understanding of Cybersecurity in a hand-on role, driving security programs and providing TPM support - Coordinate and track services provided by the security team and assist with enforcement security requirements throughout the organization - Assist with prioritizing work resulting from security findings, stakeholder requests, and strategic vision - Work with capability owners and stakeholders to develop a roadmap, capacity planning, and delivery planning for the team - Represent the Security organization on customer calls and talk about the Outreach platform and security processes - Identify, assess, and manage security risks across projects and systems - Manage dependencies across cross-functional teams and resolve blockers - Track and report on security program status, metrics, and key performance indicators (KPIs) to stakeholders and leadership - Manage demand intake, triage, and prioritization of Security service requests - Define and manage dependencies on external teams to improve security posture by getting alignment on commitments - Partner with Governance, Risk, and Compliance (GRC) team to provide evidence to auditors that demonstrate efficacy of security controls Our Vision of You: - 5+ years of Cybersecurity experience in a Technical Program Manager in a fast-paced, SaaS software company. - Understanding of cybersecurity principles, including Network Security, Cloud Security (AWS, Azure, or GCP), Application Security, Identity and Access Management (IAM) - Experienced with service management and process engineering - Successful at using a data-driven approach to track service performance and influence decision making - Experience managing cross-functional, large-scale technical security programs, including the Security Vulnerability Program, Security Exceptions Program, and Bug Bounty Program - Familiar with security tooling and system integrations - Experience leading an External Penetration Test end-to-end, by managing the vendor, defining and prioritizing the work, writing customer-facing reports, and having technical conversations with cross-functional teams to remediate the findings - Familiarity with security frameworks (e.g., NIST, ISO 27001, SOC 2) - Excellent communication, organizational, and leadership skills $130,000 - $170,000 a year The annual on target earnings (OTE) range for this role is $130,000- $170,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: A person in this role will partner with our Guest & Host Engineering and Data Science organization. Airbnb is powered by our Guest and Host communities. Our teams work on everything from driving improvements for the end-to-end Guest and Host experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high quality experiences for our outstanding community of Guests and Hosts. You will have an opportunity to impact every person who travels or hosts on Airbnb. This role is deeply cross-organization, as successful project delivery is done with close collaboration with product, design, operations and finance partners. Building positive relationships across a multitude of cross functional teams will be essential to the success of this leader. The Difference You Will Make: Our team of TPMs demonstrate ownership, apply skills in whatever combination necessary, make order out of chaos to achieve the desired outcome. We work hard to ensure teams understand what they have to deliver and by when. We are responsible for aligning teams, identifying or highlighting dependencies, recognizing and resolving ambiguity, setting expectations, anticipating risk, identifying and removing roadblocks, and ensuring the desired business goals are achieved. We are looking for people who share our passion for tackling complexity head-on while building a world class team of Technical Program Managers. A Typical Day: - Build and maintain a high-performance culture - you will be responsible for developing a team of TPMs, providing continual feedback, coaching and career growth for direct reports - Help scale your team's impact by favoring automation and leveraging AI to minimize manual work, setting realistic goals and expectations with stakeholders, and up-leveling TPM skills - Through yourself, your TPM manager peers or through the TPMs identify and drive process improvements which are needed to either improve the quality of engineering deliverables, or allow for more efficient tracking of engineering deliverables within the product lifecycle. - Work with Design, Finance, Operations and PMO Manager peers to identify opportunities to improve collaboration between Engineering/TPM and those functions. Spearhead and oversee process improvements until fully adopted. - Act as the communication lead for the G&H Tech engineering community for the delivery of features for one of our bi-annual product releases. This involves close collaboration with PMO, Design, QA release leaders on communicating program level updates as well as identifying and running down program level risks and areas of ambiguity. - Collaborate with TPM Manager peers and Design, PMO and Finance peers to create alignment on strategies and roadmaps, and ensure effective prioritization / trade-offs against overall strategy and organizational constraints - Provide executional guidance and support for your team’s projects by helping simplify the technically complex, unblocking teams, identifying risks and opportunities - Partner with your peers leading other TPM teams to strengthen the craft - As needed, hands on management of large, complex, strategic programs Your Expertise: - 13+ years in technical program management function, with at least 5 years experience leading a team of TPMs, creating a culture of inclusiveness and sustainability - 5+ years leading a TPM team who specifically collaborates with Product and Design counterparts on customer facing features (ideally which leverage AI capabilities in the Product) - Experience using AI to automate manual processes to improve you and your team’s productivity - Proven track record of instilling or maintaining a culture of data driven decision making - Experience with iterative development or optimizing product development lifecycles to support a rapid build-test-learn operating model - Extensive experience and proven success will change management and process engineering to improve efficiencies within engineering and partner functions. - Proven ability to effectively navigate organizational or process ambiguity and collaborate and influence teams across boundaries to achieve organizational goals or outcomes. - Nimble, self-motivated, curious, proactive and effective working in a dynamic environment where priorities can shift from day to day. - Highly organized and impeccable communication skills. - Experience growing a TPM function within a startup environment is appreciated but not required. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $232,000—$282,000 USD

• Lead large-scale cloud transformation and migration programs • Manage multiple cloud initiatives, ensuring timely delivery • Coordinate across global stakeholders • Drive execution across multiple projects • Conduct regular project/program reviews and status reporting • Track schedule and cost variance across projects • Identify and manage risks, issues, and escalations • Ensure effective stakeholder communication

Job DescriptionMinimum Salary $57,555.97 (Commensurate with experience) Benefit Programs Specialist III represents the advanced level in the occupational group. Employees are assigned advanced technical functions or projects that require considerable knowledge of all public assistance functions such as TANF, Long-term care and Age, Blind, and Disabled (ABD). Employees in this class conduct the initial and ongoing eligibility determinations requiring advanced program knowledge or provide quality control by examining cases completed by other eligibility workers for accuracy and uniformity. Work is performed independently in accordance with well-established guidelines and standards. The most complex situations are reviewed with the supervisor. The Benefit Programs Specialist III is distinguished from the Benefit Programs Specialist IV by the latter’s serving as a lead worker, providing guidance to other specialists, and supporting the supervisor by ensuring staff coverage, reviewing cases, and providing back-up supervision as required. This position could potentially be designated as full-time remote. Applicants must reside in the Commonwealth of Virginia or the State of West Virginia to be eligible for consideration. The preferred candidate will have significant experience determining eligibility for public assistance programs, including SNAP, TANF, ABD and Medicaid. Contacts vendors for services and ensures payments to allow for the restoration or continuation of services; Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports; Participates on task forces, strategic planning, mentoring volunteers, students and new employees, teaching classes, and conducting outreach; Reviews cases for correctness, identifies significant errors/problems in caseloads and determines if the errors/problems are with the section, unit or with an employee. Provides statistical data and other information to support budget requests; interviews clients who provide questionable or fraudulent statements and information and determines program eligibility; Documents data and information gathered and compares findings with established guidelines of program eligibility; Prepares reports regarding quality control and makes recommendations to the supervisor; Explains programs, and the rights and responsibilities of applicants and recipients, and conducts follow-up as needed; Carries a caseload of clients receiving public assistance that involve complex issues; Serves as a resource to staff and the public concerning public assistance programs and eligibility requirements; Answers questions related to policies and procedures; and Maintains records, prepares reports, and submits summaries and information as required. Minimum Qualifications Considerable knowledge of: applicable laws, codes, policies, and procedures related to public assistance programs; basic human behavior; financial assistance programs sufficient to determine benefits eligibility; human services programs and how each interrelates; the strategic planning process; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection, interrogation, and investigation. Skill in operating a personal computer and the associated office and agency software. Demonstrated ability to: manage complex cases; read and interpret public policies and regulations sufficient to make decisions independently in a variety of public assistance program; promoting agency programs; share learned information with co-workers; communicate effectively and diplomatically both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client’s situation, and make referrals; determine a client’s ownership share in situations where multi-ownership exists; assess client’s needs through collection and analysis of employment history and pertinent personal, family and cultural information; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations; and identify customers’ needs and explore options to address these needs within the available community resources. High School diploma supplemented with additional training and related work experience in benefit programs or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.Preferred QualificationsExtensive experience in benefit programs, completion of required Benefit Programs training. Program examples but not limited to: Medicaid, SNAP, and Long-Term Care. Bilingual in English and SpanishSpecial RequirementsApplicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or fingerprinting. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency. Special Instructions to ApplicantsFrederick County Department of Social Services only accepts applications submitted on-line through this posting. Mailed, faxed, hand delivered and emailed applications will not be considered. Applications may be submitted on-line through this posting until 11:59 p.m. on Friday, April 3,2026. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application/resume. Please refer to your Local HR Connect account for the status of your application and this position. VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.