• Responsible for active new customer acquisition, including conducting sales calls, presentations and contract negotiations • Building long-term customer relationships • Responsible for developing scalable sales processes and structures • Close collaboration with product management to further develop the software based on market feedback

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a Business Development Manager to lead and grow relationships within our Fortune 50 health plan and managed care portfolio. You’ll act as a strategic advisor to senior stakeholders across payor organizations — helping them connect translation, localization, and cultural adaptation to performance goals such as: - Star Ratings - Quality improvement (QI) - Health literacy - Regulatory compliance You’ll partner cross-functionally to design solutions that address evolving CMS and state requirements, improve member experience, and deliver measurable ROI for our clients. Your impact will include: - Owning and growing a portfolio of Fortune 50 national and regional health plan accounts, with responsibility for retention, expansion, and revenue growth. - Developing and executing strategic account plans that align CQ fluency’s solutions to client initiatives such as CAHPS improvement, digital accessibility, and Medicaid redetermination. - Building deep, multi-level relationships within each account — from operational managers to executives in Quality, Compliance, Health Literacy, and Member Experience. - Translating complex client needs into scalable solutions that drive compliance, cultural relevance, and cost efficiency. - Partnering with internal teams (Customer Success, Production, Technology, Compliance and Marketing) to deliver best-in-class execution. - Leading strategic business reviews, renewal discussions, and performance reporting tied to measurable client outcomes. - Maintaining an active pipeline and disciplined account tracking using CRM. Qualifications - 7+ years of experience in business development and account management within healthcare services industries, specifically, managed care. - Proven success managing large, complex accounts and influencing multi-stakeholder decision-making in regulated environments. - Working knowledge of Medicaid, Medicare Advantage, and Commercial plan operations, including quality programs, compliance frameworks, and member engagement strategies. - Ability to connect CQ fluency’s value to key payor metrics (CAHPS, Stars, NCQA, HEDIS, MLR, HCQI, etc.). - Experience leading QBRs, strategic RFPs, and renewals in a consultative, data-driven manner. - Bachelor’s degree required; advanced degree preferred (MBA, MPH, MHA, or related). - Experience with CRM tools and account planning frameworks (i.e., Miller Heiman LAMP or similar). Company Description At CQ fluency, we believe language access is healthcare. For more than two decades, we’ve partnered with leading healthcare and life sciences organizations to make communication clear, culturally relevant, and compliant. We combine Cultural Intelligence (CQ) with advanced language technology and AI to enable understanding that drives outcomes — improving member experience, advancing health literacy, and strengthening trust between people and the systems that serve them. As a minority-owned strategic partner, CQ fluency delivers culturally relevant solutions that meet the highest standards of quality and compliance. Recognized on the Inc. 5000 Fastest-Growing Private Companies list consecutively for over a decade, we continue to redefine what’s possible when innovation, empathy, and excellence intersect.

• Develop and execute strategic account plans for data center operators • Drive adoption of Fluke solutions across various workflows • Influence standards and specifications at operators and contractors

• Develop and execute business development strategies to drive user growth, trading volume, and brand exposure in global crypto markets. • Identify, onboard, and manage partnerships with crypto projects, DeFi protocols, Web3 platforms, and ecosystem partners. • Build and maintain strong relationships with KOLs, influencers, communities, and affiliates to support marketing and growth initiatives. • Design, negotiate, and manage collaboration models with KOLs, including CPA, revenue share, and volume-based incentive programs. • Track, analyze, and optimize partner performance, ensuring measurable results in user acquisition and trading volume. • Explore and expand market opportunities in emerging regions, especially Africa, including localized growth strategies. • Work closely with marketing, product, and operations teams to align BD initiatives with overall business goals. • Stay up to date with global crypto regulations, compliance requirements, and local payment solutions (e.g., mobile money integrations). • Represent the company at industry events, online AMAs, conferences, and community activities as needed. • Prepare regular reports on BD progress, market insights, competitor analysis, and growth performance.