• Building trusted relationships with physicians, specialists, and clinics to drive referrals • Promoting life-changing sleep care services • Educating providers, organizing lunch & learn sessions, and creating awareness across territory • Tracking referral activity and sharing insights with internal teams

• Oversee and grow a portfolio of strategic merchants by implementing commercial initiatives designed to drive consistent year-over-year revenue growth; • Develop and drive a pipeline of new products, market expansion, and share-of-checkout opportunities to increase volume and revenue within a global strategic merchant relationship; • Build and maintain trusted relationships, acting as the voice of the customer: understanding their priorities, pain points, and expansion plans, and communicating these effectively across internal cross-functional teams; • Ensure outstanding internal and external communication — address client demands, convey compelling value propositions, and communicate EBANX’s product roadmap or sensitive updates clearly; • Monitor, measure, and propose strategies to continually improve merchant performance, payment method optimization, market penetration, and brand advancement; • Collaborate closely with a diverse cross-functional team (product, marketing, operations, risk, legal, finance) to maximize merchant satisfaction and advocacy; • Maintain a strong understanding of our competitive landscape and business strategy; • Diligently report on sales pipeline progression within Salesforce, requiring strong organization and accuracy; • Provide feedback to leadership on how to optimize the sales cycle, enhance sales channels, and strengthen brand positioning; • Represent EBANX and its values with professionalism and positivity at all times;

• Drive sales to meet and exceed quarterly sales and profitability targets. • Prospecting new accounts while maintaining (and growing) existing customer business. • Developing trusting customer relationships through consistent sales efforts. • Making product presentations & training sessions to all targeted customers within the territory. • Developing key account plans for top accounts. • Maintaining profitability on existing accounts and improving margins where possible. • Participating in pipeline review meetings with sales team. • Completing & submitting monthly sales and opportunity reports.

• Achieving annual sales objectives. • Regularly reports against defined objectives to Sales Manager Italy or other internal stakeholders, completes reporting accurately and on time. • Accurately forecasts revenue. Use and update distributor monitoring dashboards. • Works in teams, performs sales, service, and administrative tasks and procedures under self-direction. • Maintains a broad knowledge of the organization’s entire product line, attends relevant Trade shows and other significant market events. • Works closely with Italian representative agencies, gives them necessary technical and commercial support, trains and manages them to achieve area targets. • Provides technical and commercial assistance to Italian Distributors on Fluke’s products. • Supports the introduction of new products to Distributors. • Provides feedback on application data, competitor products, and/or sales tools. • Defines Distribution account targets and cooperative action plans to get revenue growth. • Defines and monitors action plans for the distributor accounts assigned. • Responsible for the definition and implementation of cooperative marketing activities of the assigned Distributors. • Monitors the level of stock of distributors to guarantee a high level of service to final customers. • Follows up and supports the sales team of distributors on relevant projects.