• Research, develop, and propose innovative strategies to enhance client communications • Negotiate effective partnership agreements • Identify and pursue viable sales opportunities • Provide progress updates to senior management • Develop compelling sales presentations supported by relevant data and case studies • Collaborate with marketing and customer service teams to expedite resolution of client issues. • Cultivate relationships with partners and key stakeholders.

• Building trusted relationships with physicians, specialists, and clinics to drive referrals • Promoting life-changing sleep care services • Educating providers, organizing lunch & learn sessions, and creating awareness across territory • Tracking referral activity and sharing insights with internal teams

• Oversee and grow a portfolio of strategic merchants by implementing commercial initiatives designed to drive consistent year-over-year revenue growth; • Develop and drive a pipeline of new products, market expansion, and share-of-checkout opportunities to increase volume and revenue within a global strategic merchant relationship; • Build and maintain trusted relationships, acting as the voice of the customer: understanding their priorities, pain points, and expansion plans, and communicating these effectively across internal cross-functional teams; • Ensure outstanding internal and external communication — address client demands, convey compelling value propositions, and communicate EBANX’s product roadmap or sensitive updates clearly; • Monitor, measure, and propose strategies to continually improve merchant performance, payment method optimization, market penetration, and brand advancement; • Collaborate closely with a diverse cross-functional team (product, marketing, operations, risk, legal, finance) to maximize merchant satisfaction and advocacy; • Maintain a strong understanding of our competitive landscape and business strategy; • Diligently report on sales pipeline progression within Salesforce, requiring strong organization and accuracy; • Provide feedback to leadership on how to optimize the sales cycle, enhance sales channels, and strengthen brand positioning; • Represent EBANX and its values with professionalism and positivity at all times;

• Drive sales to meet and exceed quarterly sales and profitability targets. • Prospecting new accounts while maintaining (and growing) existing customer business. • Developing trusting customer relationships through consistent sales efforts. • Making product presentations & training sessions to all targeted customers within the territory. • Developing key account plans for top accounts. • Maintaining profitability on existing accounts and improving margins where possible. • Participating in pipeline review meetings with sales team. • Completing & submitting monthly sales and opportunity reports.