• Manage incoming demands from submission through to qualification and approval. • Collaborate with business owners to clarify scope, objectives, success metrics, and constraints. • Ensure demands are complete, actionable, and ready for estimation and prioritization. • Identify and resolve missing information, risks, or dependencies. • Support demand scoring, tiering, and sequencing using predefined criteria. • Partner with the PMO, resource managers, and delivery leads to align priority and capacity. • Track demand aging and follow up to prevent bottlenecks. • Maintain transparency across approved, queued, and in-progress work. • Document business requirements, problem statements, and high-level solution needs. • Collaborate with technical teams to validate feasibility and level-of-effort estimates. • Identify cross-system, cross-team, and customer experience impacts. • Support the transition from demand to delivery with clean handoffs. • Facilitate intake reviews, clarification sessions, and working meetings. • Serve as the central point of coordination across business, technology, CX, and operations. • Escalate risks, gaps, or decision needs to leadership as required. • Support project kickoffs by ensuring a shared understanding of scope and intent. • Provide regular updates on demand status, throughput, and blockers. • Support continuous improvement of demand management processes and tools. • Help enforce intake standards and governance guardrails.

• You will become a core member of a newly formed team dedicated to OpenStack technologies. • You will join an experienced group, working alongside an OpenStack Architect and a Principal Engineer, to develop and maintain robust private cloud platforms deployed for our international clients. • This is a unique opportunity to shape the operational standards of a new unit, working with large scale production environments and ensuring their stability, scalability, and security. • Deploying, developing, and maintaining OpenStack production environments. • Performing platform upgrades and managing lifecycle operations using industry standard methods. • Automating infrastructure provisioning and configuration using IaC tools. • Troubleshooting complex issues across the OS and cloud platform layers. • Developing and maintaining monitoring solutions to ensure system observability. • Scripting and coding to automate routine tasks and improve system efficiency. • Collaborating with the team to implement best practices for the new OpenStack division.

• Support and enhance the company’s Workday Adaptive Planning environment —designing modeled sheets as needed. • Maintain complex calculation logic integrating data flows between Adaptive, Workday HCM/Finance, and other systems. • Serve as the bridge between FP&A and Application Services, ensuring data accuracy and insightful analytics.

• Lead end-to-end requirements analysis including elicitation, refinement, validation, and ongoing management of functional and non-functional requirements • Act as a key interface between business stakeholders, product owners, architects, and engineering teams • Analyse and design application-level architecture with a strong focus on APIs and system integrations • Define API requirements including contracts, request/response structures, error handling, and non-functional expectations • Model business processes, system workflows, and integration scenarios using BPMN and UML • Translate business needs into clear system specifications, user stories, and acceptance criteria • Support backlog management, prioritisation, and impact analysis across multiple components • Use AI tools to accelerate analysis work, improve documentation quality, and support architectural decisions • Support solution validation, internal testing, and production readiness activities • Ensure traceability between business objectives, requirements, APIs, and delivered functionality