• Serve as the overall Enterprise Architect across multiple technologies with a focus on ServiceNow • Conducting code reviews to ensure best practices are being adhered to • Providing technical recommendations and direction for ServiceNow implementations and/or enhancements • Serving as a subject matter expert for Bravium's clients and internal ServiceNow development team • Providing high-level estimations on work breakdown structures for ServiceNow implementations and/or enhancements • Working with the development team to demo potential solutions as required • Identifying opportunities to improve and streamline the overall platform • Provide guidance around security posture across the platform

• Design, configure, and develop solutions across the ServiceNow platform in alignment with SBA requirements and platform governance standards • Support and enhance existing ServiceNow capabilities, including ITSM and related modules currently in production • Develop and maintain custom applications, workflows, business rules, UI policies, client scripts, and integrations as required • Participate in sprint planning, backlog refinement, peer reviews, testing, and release activities • Lead implementation and enhancement of ServiceNow Strategic Portfolio Management capabilities, including Demand Management, Project Portfolio Management, Resource Management, and Investment Funding where applicable • Configure SPM data models, workflows, and reports to support portfolio prioritization, financial tracking, and performance management • Collaborate with stakeholders to translate portfolio management requirements into scalable ServiceNow solutions • Ensure SPM configurations align with out of the box functionality and ServiceNow best practices, minimizing technical debt • Support data migration, configuration refinement, and adoption activities related to SPM • Work closely with business analysts, architects, project managers, and federal stakeholders to ensure requirements are clearly understood and implemented • Adhere to established platform governance, change management, and quality assurance processes • Provide technical input during requirements discussions to drive feasible and maintainable solutions • Support documentation efforts, including technical design artifacts and configuration guides

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description GovCIO is currently hiring for ServiceNow Solutions Architect to support our client’s contract needs. This position is located within the United States and is a full remote position. - Lead the architectural design and roadmap for the ServiceNow platform—including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules. - Translate business requirements into scalable and secure technical solutions aligned with enterprise standards. - Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy. - Establish and enforce platform governance, development standards, and best practices. - Oversee the configuration, customization, and deployment of ServiceNow applications. - Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines. - Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives. - Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks. - Conduct platform performance reviews and ensure system reliability, scalability, and security. - Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators. - Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices. Qualifications - Bachelor's with 12+ years (or commensurate experience) - Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience) with 8+ years (or commensurate experience) Requirements - 8 years of ServiceNow experience, with at least 3 years of architectural or lead design responsibility. - Deep expertise in ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CMDB, HRSD, SecOps, or others. - Strong understanding of ServiceNow data architecture, workflow engines, scripting (JavaScript/Glide), and integration frameworks. - Experience with platform governance, solution review, and enterprise-scale implementation. - Proven experience architecting integrations using REST, SOAP, MID Server, or ETL tools. - Strong documentation, communication, and stakeholder engagement skills. - Clearance Required: Must be able to obtain and maintain a HUD Public Trust Benefits - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment Company Description GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range USD $120,000.00 - USD $165,000.00 /Yr.

• Interface with end-users, IT teams, and key stakeholders to gather systems requirements • Design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform • Integrate machine learning, natural language processing (NLP), and predictive analytics solutions into ServiceNow modules • Manage all aspects of application development (design, coding, debugging, testing, troubleshooting, and documenting) • Write complete programming and perform testing and debugging of applications • Design custom or product-based solutions based on ServiceNow applications • Configure integrations between ServiceNow via REST/SOAP web and other applications • Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders • Participate in user acceptance testing of resulting maps, impact rules, and event management work • Promote update sets and data across applicable SN environments • Remediate any production incidents that arise • Align with existing SN technical lead for map/event work for consistency.