• Support planning, sustainability, environmental, and engineering efforts from project conception through construction. • Oversee design document consistency and compliance. • Advise on environmental strategy and ensure regulatory adherence. • Collaborate with Construction and Rail Operations on system policies, station design, and alignments. • Coordinate with the Client, Design Builders, PCM teams, and third-party utilities or railroads. • Attend meetings and review project documents. • Report on discovered utility/railroad issues and participate in issue resolution. • Prepare status reports and maintain tracking log for issues and resolutions.

• Build and Scale the FDE Team • Recruit top talent: Own hiring strategy and execution for FDEs • Develop your team: Mentor FDEs through hands-on coaching, career development, and technical guidance • Define the role: Evolve the FDE career ladder, competencies, and growth paths • Foster culture: Build a team culture grounded in ownership, customer-first mentality, and continuous learning • Refine Processes and Drive Operational Excellence • Optimize the customer lifecycle: Design and refine how FDEs engage across sales • Scale what works: Identify patterns in successful deployments and turn them into repeatable processes • Balance speed and quality: Establish frameworks for scoping, prioritization, and delivery • Measure what matters: Define team metrics and KPIs tied to customer outcomes • Drive Product Improvements • Be the voice of the customer: Synthesize customer feedback, pain points, and feature requests • Close the feedback loop: Partner closely with Product and Engineering teams • Champion generalization: Push the team to build scalable solutions • Lead Cross-Functional Collaboration • Partner with Product: Work with PMs to translate customer insights into product strategy • Align with Engineering: Collaborate with core engineering teams to ensure FDE-built features integrate seamlessly • Enable Go-to-Market: Partner with Sales, Solutions Engineering, and Customer Success • Influence leadership: Present customer insights, deployment learnings, and strategic recommendations to executive leadership • Stay Hands-On (When Needed) • Jump into the fire: Roll up your sleeves to support critical deployments • Stay technical: Maintain credibility by staying close to the codebase • Lead by example: Model the behaviors you want to see

• Lead the design, development, and delivery of enterprise-grade, customer-facing web applications using modern microservices architectures. • Provide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability. • Drive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation. • Partner closely with Product Management and Design to translate complex business requirements into scalable technical solutions. • Manage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement. • Own production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a “you build it, you run it” environment. • Lead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs.

• Own the day-to-day operations of multiple engineering teams • Lead quarterly planning processes to align engineering efforts with business objectives • Conduct regular performance reviews, providing clear and actionable feedback • Build and mentor high-performing teams • Facilitate collaboration between teams, manage dependencies • Maintain a strong technical pulse across teams