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The strongest procure-to-pay platform for mid-market and enterprise companies with integrations to your ERP system.
Senior Business System Administrator
Location
India
Posted
136 days ago
Salary
0
Seniority
Senior
Job Description
Senior Business System Administrator
PairSoft
• Serve as the primary implementer and administrator for all PairSoft business applications (e.g., Salesforce, FreshDesk, Teamwork, Asana, Zoom, Office 365, Atlassian) • Ensure optimal performance of Salesforce systems and products, including Sales Cloud and CPQ, while pushing the boundaries of platform capabilities • Architect and deploy unconventional solutions to business challenges using available systems and integrations • Create clear and comprehensive documentation and end-user training content when none exists; translate complex technical concepts into accessible learning materials • Manage provisioning, configuration, and deprovisioning of users across platforms • Organize and optimize the corporate IT ticketing system(s) and service desk functions • Participate in corporate compliance and audit efforts (e.g., SOC2) • Help maintain an accurate inventory of devices, software, and services • Develop cross-system reports and dashboards to support business decision-making • Provide Tier 1 IT assistance when required, including password resets, hardware setups, and role configurations • Maintain team KPI for Internal customer service
Job Requirements
- Bachelor’s degree in computer science or a related technical discipline
- 10+ years of experience managing Business systems
- 5+ years experience working as part of an international team
- Foundational understanding of iPAAS systems
- Salesforce Certified Administrator or Advanced Administrator, CPQ Administrator certification as well preferred
- 4-5 years of experience as a Salesforce Administrator in a SaaS or subscription-based business
- Deep understanding of Salesforce products, data models, and automation capabilities
- Strong technical adaptability — ability to learn new systems independently and ramp up quickly with minimal direction
- Highly data-driven and analytically minded; able to diagnose complex issues across systems
- Demonstrated initiative, curiosity, and creative problem-solving skills
- Strong project management, communication, and documentation abilities
- Experience working in Agile environments
- Advanced Excel/Google Sheets proficiency.
Benefits
- Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum
- Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum
- Company Paid & Manager approved Career Advancement Opportunities
- Best in the Industry referral bonus policy
- 29 Paid leaves throughout the year
- Company-paid Maternity leaves for female employees
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