• Mapping solutions to value across large and dynamic organizations • Participating in discovery and driving qualification of new opportunities • Preparing and conducting product demonstrations • Advising and supporting customers’ technical stakeholders • Identifying, evaluating, recommending, and executing value-based workshops • Building and maintaining strong relationships as a trusted technical subject matter expert • Preparing input for functional and technical sections of RFPs/RFQs • Supporting sales and marketing activities

• Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting • Resolve technical integration issues related to partners’ e-commerce front-end platforms and back-end order management systems • Identify and implement new operational processes to drive efficiency • Develop detailed technical documentation • Engage with internal stakeholders to define cross-functional workflows • Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set

• Perform technical implementation activities following a customer sale • Configure the core services of the DexCare solution • Collaborate with clients, project management, sales, product, engineering, and technical support resources to ensure implemented projects accurately address customer needs and are appropriately supported by key stakeholders.

- Implementing conversion tracking (forms, buttons, e-commerce, and anything else) - Verifying & sanity-checking conversion tracking implementation - Debugging tracking issues and fixing them - Checking issues with test measurement on Google Optimize, VWO, Optimizely, Hotjar - Creating any customized reports from Analytics and other sources