• Lead a one-time, end-to-end implementation of HubSpot across CRM, Marketing, Sales, and Service Hubs • Own platform architecture, configuration, automation, and handoff to a production-ready state • Work closely with internal stakeholders and clients to design and deploy a scalable HubSpot instance • Architect HubSpot across all Hubs (CRM, Marketing, Sales, Service, Ops) • Design data model, lifecycle stages, pipelines, and core objects • Configure workflows, automation, lead routing, and scoring • Implement and validate integrations with the client’s existing stack • Support data migration, cleanup, and QA • Build dashboards and reporting for operational and executive visibility • Document system architecture and implementation decisions • Deliver clean handoff of a production-ready HubSpot environment

- Conduct comprehensive network infrastructure assessments with customer IT teams to ensure systems meet operational requirements. - Coordinate with customer IT departments on network change requests, ensuring proper configuration of routers, firewalls, and security protocols. - Validate Remote Operations Center (ROC) setup including computer hardware, PS5 controllers, network connectivity, and environmental requirements. - Identify and evaluate potential launch sites based on connectivity, line-of-sight, operational proximity, and safety requirements. - Conduct comprehensive site surveys including RF interference analysis, power availability assessment, and FAA airspace evaluation. - Test network connectivity at launch sites using remote controllers and coordinate installation. - Equipment procurement and installation. - System Integration and testing. - Training coordination and customer support. - Travel up to 40% of the time. - Always Help First.

• Partner with district leaders to provide implementation support to mid-size districts • Collaborate with school and district partners to create and implement a professional development plan that supports a successful IXL implementation • Travel regionally to support assigned districts, including facilitating in-person professional development and conducting quarterly visits —up to 60% possible travel during back-to-school season and up to 40% the remainder of the year • Deliver high-quality live and virtual professional development sessions to drive engagement and usage of IXL • Analyze and use data to drive decision-making and strategize next steps • Partner with the Sales team to effectively manage and grow customer relationships, including supporting districts piloting IXL and other pre-sales opportunities

• Provide implementation services related to the installation, configuration, testing, training and support of our ERP software at client sites, in our office, and via remote conferencing. • Meet with new and existing clients to analyze their business processes and consult on optimization of our software and their business needs. • Become an expert of our ERP software and contribute to knowledge base updates and methodology improvements. • Perform other duties including developing training documentation and videos, creating user conference materials, creating and leading presentations, mentoring other implementation specialists, and other tasks and projects as needed. • Lead and deliver several project initiatives simultaneously as well as manage administrative tasks including weekly time sheets, recap reports, and expense reports in a timely, complete, and accurate manner