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We create honest financial products that improve lives.
Implementation Specialist
Location
United States
Posted
125 days ago
Salary
$62K - $90K / year
Seniority
Junior
Job Description
Implementation Specialist
Affirm
• Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting • Resolve technical integration issues related to partners’ e-commerce front-end platforms and back-end order management systems • Identify and implement new operational processes to drive efficiency • Develop detailed technical documentation • Engage with internal stakeholders to define cross-functional workflows • Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set
Job Requirements
- Bachelor’s degree or equivalent experience
- 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s)
- Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners
- Exceptional project management, communication, and technical skills to manage client engagements and internal resources
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
- Nice to have: Previous experience in the payments or e-commerce space & knowledge of HTML, Javascript and/or API’s
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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