• Ensure all environments are managed and maintained to meet service level agreements. • Administer and maintain Oracle Fusion applications and databases. • Implement Security measures and access controls. • Support change control and testing processes for modifications to application systems • Proactive monitoring and maintenance of Linux and/or Windows system environments. • Provide responsive technical assistance and document configuration to support processes. • Work with additional functional teams to ensure optimal operations and uptime of application environments. • Analyze system for overall performance and give recommendations for improvements. • Develop strong working relationship with third party vendors. • Research and recommend innovative, and where possible automated approaches for system administration tasks. • Identify approaches that leverage our resources and provide economies of scale. • Quick, efficient, and effective issue resolution with proactive communication to all stakeholders. • Recommend, schedule, and perform improvements, patches, and reconfigurations. • Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. • Provide backup administration support to other teammates. • Provide after-hours support.

• Manage a large market defined benefit administration, with a strong focus on client satisfaction, retention, and growth. • Partner with clients and leadership to help define business strategy, service models, and operational priorities. • Ensure business units consistently meet SLAs, performance metrics, and service delivery standards. • Lead initiatives focused on process improvement, operational efficiencies, and system enhancements within defined benefit administration. • Oversee accurate documentation of client requirements, plan provisions, and operational details to support effective account management. • Collaborate with internal and external stakeholders to maintain strong partnerships and high levels of client satisfaction. • Develop and review performance reports, KPIs, and operational metrics to support data-driven decision-making. • Ensure compliance with organizational policies, regulatory requirements, and client contractual obligations. • Lead the planning, implementation, and execution of business continuity plans (BCP) for defined benefit operations.

• Serve as the primary administrator and functional owner of Anova’s Epicor Kinetic ERP environment • Lead the centralization of operations onto Epicor Kinetic, consolidating processes, data, and reporting across business units • Own system configuration, user roles, security, environments, and release management for Epicor Kinetic (cloud and related tooling) • Plan, test, and execute upgrades, patches, and new module deployments • Partner closely with Operations, Finance, Supply Chain, Manufacturing, and Leadership • Proactively map current-state and future-state processes • Drive continuous improvement by aligning ERP capabilities with operational KPIs and strategic initiatives • Play a key role in Anova’s transition to Epicor Kinetic in the cloud • Collaborate with IT leadership to align Epicor architecture with broader enterprise systems and integration strategy • Design and maintain Epicor configurations, workflows, BPMs, dashboards, BAQs, and reports to streamline business operations • Develop and maintain operational and financial reports, dashboards, and KPIs within Epicor to support leadership decision-making • Lead ERP change management efforts by supporting adoption, communication, and training during rollouts

• Manage and ensure execution of all aspects of the employee long-term incentive plans (Stock Options, RSUs, PSUs, ESPP), including the complete cycle of grant, vest/lapse, and tax withholding processes. • Administer equity compliance with plan documents, award agreements, and regulatory requirements (e.g., Section 16 filings). • Manage the equity platform (Currently utilizing Charles Schwab) and work with the team to ensure that all equity transactions and data are complete, accurate, and properly reconciled. • Provide exceptional customer service and issue-resolution support to employees and executives regarding their equity inquiries. • Collaborate on the development and delivery of employee and executive-level educational materials and resources. • Develop and implement continuous process improvements, including automation projects, for all equity administration and related executive compensation processes. • Serve as the subject matter expert within our equity systems, ensuring optimal configuration and utilization. • Support HR colleagues and external auditors in all employee and executive equity matters, including data requests and complex reporting. • Collaborate with external auditors, tax advisors, and legal counsel on quarterly and year-end activities, regulatory filings, internal controls (SOX), and documented procedures.