Job Closed
This listing is no longer active.
Discover a different outsourcing experience
Senior Cloud Systems Engineer – AU MSP
Location
Philippines
Posted
126 days ago
Salary
0
Seniority
Senior
Job Description
Senior Cloud Systems Engineer – AU MSP
Staff Domain
• Resolve Level 1 and Level 2 tickets end-to-end across the MSP stack. • Own tickets from assignment through resolution and documentation. • Apply structured troubleshooting and root-cause analysis. • Escalate early and appropriately when scope, risk, or complexity increases. • Maintain proactive, clear communication with clients at all times. • Support Windows and macOS environments. • Perform device setup, deployment, and user onboarding/offboarding. • Troubleshoot OS, application, performance, and peripheral issues. • Administer Microsoft 365 tenants, focusing on user, group, and license management.
Job Requirements
- 5+ years of recent experience in an MSP environment
- Strong capability handling Level 1 and Level 2 tickets independently
- Experience with Microsoft 365, Intune (operational use), and Entra ID basics
- Exposure to Meraki or UniFi and 3CX (user/basic configuration)
- Confident phone-based client communication
- Ability to prioritise, manage time, and work within SLAs
- High attention to detail, ownership mindset, and reliability
Benefits
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Related Guides
Related Categories
Related Job Pages
More Systems Engineer Jobs
Business Systems Analyst
Echo360The most holistic solution for video-based learning engagement, authoring and assessments.
• support and optimize our core go-to-market systems • serve as the primary administrator for Salesforce and integrated GTM systems such as Outreach and Gainsight • configure and maintain workflows, fields, automation, validation rules, and system enhancements • manage user onboarding, offboarding, and permissioning across GTM tools • maintain system performance, reliability, and data integrity across connected applications • collaborate with cross-functional stakeholders to prioritize and deliver systems-related initiatives • gather and translate business requirements into clear technical specifications • identify opportunities for automation, workflow improvements, and system optimization • support system projects from discovery through implementation • evaluate new tools and integrations to support evolving business needs • provide ad hoc data analysis and insights to support Sales, Customer Success, Marketing, and Finance stakeholders • build and maintain reports and dashboards that surface actionable insights
Grid Automation Protection & Control Systems Engineering Leader
Switzerland Global EnterpriseWe support Swiss SMEs in their international business and help innovative foreign companies to establish in Switzerland.
• Lead a High-Performing Team • Build and guide a team of highly skilled protection and control engineers with expertise in all areas of protection algorithms, filter design, and renewable integration. • Drive Grid Modernization • Oversee the full project lifecycle for protection and control system, feature design, specification, simulation, modeling, implementation, ensuring alignment with organizational processes and procedures. • Champion the adoption of new technologies, such as communication protocols (e.g., IEC 61850) for digital substation to enhance grid automation and protection. • Technical Expertise and Management • Possess a deep technical understanding of protection algorithms, automation, and control system design, including fault analysis and system stability. • Collaborate with cross-functional teams, including hardware engineers, software developers, and product managers, to ensure seamless integration of protection and control functionalities within the overall equipment design.
Senior Sales Systems Engineer – Enterprise
Veeam SoftwareYour Single Backup and Data Management Platform for Cloud, Virtual and Physical
• Lead complex enterprise pre-sales engagements, including discovery, solution design, architecture validation, and technical closure. • Deliver web-based and on-site demonstrations of the Veeam product portfolio, including executive-level presentations focused on business value and cyber risk reduction. • Design, manage, and execute proof-of-concepts (POCs) aligned to customer success criteria and operational realities. • Translate business objectives into secure, scalable, and resilient technical architectures for enterprise customers (hybrid, multi-cloud, SaaS). • Work with sales to help secure and grow business with new and existing large end-user enterprise customers; engage Cloud and Hosting Providers where relevant to enterprise outcomes. • Together with sales colleagues, build and maintain relationships with enterprise customers and key stakeholders. • Provide input for and participate in Veeam marketing events.
• Lead and guide a team of highly skilled protection and control engineers. • Oversee the full project lifecycle for protection and control system, feature design, specification, simulation, modeling, implementation. • Champion the adoption of new technologies for digital substation to enhance grid automation and protection. • Develop and implement strategic initiatives to support integration of protection algorithms into products.




