• Deliver the sales target and drive growth successfully, year after year • Own Key Account Management & Territory account management • Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. • Understanding of the customer’s business, drivers, and organization, and an understanding of the value that HBS brings to the customer to drive to real business outcomes. • All sales related activity management through the accurate, timely and detailed use of the Dissemination of key messages, initiatives, and of information pertaining to the value HBS brings to that specific customer at all levels of the customer’s organization. • Growth in the form of new opportunities within existing and new accounts - Develop and sustain long term customer relationships; Establish these relationships while engaging customers at all levels including senior levels of the customer organization • Early engagement in the customer buying process diagnosing customers’ needs and tailoring solutions to match.

• Responsible for leading the Commercial Lines and Special Lines end-to-end salvage process for a large-scale provider. • Consulting providers on the auction process. • Distributing operational performance metrics. • Monitoring cycle times. • Implementing and providing oversight for new services, processes, and geographic markets. • Interacting with IAA Operations, Sales, and corporate personnel. • Providing performance and industry insights and meeting regularly with key business partners. • Offering superior customer service while providing customer daily assistance with communication between IAA branches, title centers, and release centers. • Supporting provider(s) with ad-hoc reporting requests and using data to support solutions and results. • Monitoring SLA compliance and working with operations and title teams to determine cause and appropriate action plan in instances where compliance is not met. • Facilitating resolution of provider(s) complaints and working with necessary internal teams to address areas of concern. • Finding innovative solutions to solve for complex problems. • Creating and working with IAA data team to provide report framework on data request from provider(s) and IAA operations. Analyze, interpret, and communicate requests. • Building and maintaining strong business relationships with providers.

• Develop and execute the US partnerships strategy aligned with company objectives • Identify new partnership opportunities (strategic, channel, technology, and commercial) • Own the US partner roadmap, prioritization, and performance metrics • Act as the internal champion for partnerships across the organization • Source, evaluate, and onboard new partners • Build and maintain senior-level relationships with key partners • Structure, negotiate, and close partnership agreements • Manage partner lifecycle from launch through optimization and renewal • Drive revenue through partner-led and partner-influenced opportunities • Collaborate with Sales to enable partners and accelerate deal cycles • Track, forecast, and report on partnership performance and ROI • Continuously optimize partnerships to maximize growth and impact • Work closely with Marketing on joint campaigns, co-branding, and GTM initiatives • Partner with Product to influence roadmap and integrations based on partner insights • Collaborate with Legal and Finance on contracts, compliance, and deal structures

• Maintaining and building new customer relationships • Demonstrating and communicating product specifications and their benefits to customers • Supporting customers from start-to-delivery • Assisting with sales forecasting activities and determining sales objectives • Monitoring and evaluating activities of the competition • Handling multiple/various Refuse specialty products • Traveling to meet with customers, attend meetings/inspections at manufacturing facility, participate in regional trade shows and attend company events