• Develop and execute the US partnerships strategy aligned with company objectives • Identify new partnership opportunities (strategic, channel, technology, and commercial) • Own the US partner roadmap, prioritization, and performance metrics • Act as the internal champion for partnerships across the organization • Source, evaluate, and onboard new partners • Build and maintain senior-level relationships with key partners • Structure, negotiate, and close partnership agreements • Manage partner lifecycle from launch through optimization and renewal • Drive revenue through partner-led and partner-influenced opportunities • Collaborate with Sales to enable partners and accelerate deal cycles • Track, forecast, and report on partnership performance and ROI • Continuously optimize partnerships to maximize growth and impact • Work closely with Marketing on joint campaigns, co-branding, and GTM initiatives • Partner with Product to influence roadmap and integrations based on partner insights • Collaborate with Legal and Finance on contracts, compliance, and deal structures

• Maintaining and building new customer relationships • Demonstrating and communicating product specifications and their benefits to customers • Supporting customers from start-to-delivery • Assisting with sales forecasting activities and determining sales objectives • Monitoring and evaluating activities of the competition • Handling multiple/various Refuse specialty products • Traveling to meet with customers, attend meetings/inspections at manufacturing facility, participate in regional trade shows and attend company events

• Develop and maintain strong relationships with aligned agencies and groups, and their business partners. • Educate agencies on our sales processes, products, policies, and procedures. • Communicate state and federal legislation impacts and assist agencies with implementing procedures. • Act as a liaison between agencies, internal and external business partners, and Florida Blue. • Manage resolution of escalated/complex issues and develop tactical plans to meet group needs. • Support and coordinate retention processes, including periodic account meetings and analytical data reports.

• Establish new program business opportunities (Carriers, MGA’s, Program Managers, RRG’s, trade association members, aggregators) through cold calling, investigating leads, prospecting, and closing sales. • Collaborate with Relationship Managers by referring agency leads and receiving program business and insuretech leads • Build and foster relationships with existing clients, proactively identifying issues and ways to grow loan volume and maximize profitability. • Analyze production reports to identify problem areas and target programs for increased sales opportunities. • Work with internal teams to provide assistance where needed, and drive positive client behavior regarding efficiency and program profitability. • Attend industry trade shows and conferences to source new program business and insuretech leads. • Travel to prospect/client headquarters to close deals and strengthen relationships. • Other travel and meetings as directed by EVP. • Implement new lead generation strategies for program business. • Work closely with EVP and Division Presidents to build and maintain a robust pipeline of qualified prospects. • Provide market feedback to operations teams to strengthen FIRST’s product and tech offerings for program business. • Efficient use of travel and entertainment budget and timely submittal of expense reports. • Establish and maintain CRM system and communicate activity on a regular basis to management as directed.