For 85 years, we have pushed the boundaries of science with a clear purpose – to help our customers achieve theirs.
Critical Resolution Engineer – Inorganic
Location
Alabama + 3 moreAll locations: Alabama | Connecticut | Massachusetts | Rhode Island
Posted
69 days ago
Salary
0
Seniority
Lead
Job Description
Critical Resolution Engineer – Inorganic
PerkinElmer
• Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work • Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset • Partner with Tech Services to close escalations quickly and effectively • Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs • Develop and deliver in person refresher & advanced training for experienced CSEs looking to further build skillset • Identify skill gaps and work with area managers to track progress of new and developing CSEs, including certifying CSE product line readiness • Work with technical services & area managers to reduce repeat visits and increase first-time fix performance across the region.
Job Requirements
- BA bachelor’s degree in applied science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 10 years direct experience with repair of laboratory equipment OR High School Diploma plus 15+ years direct experience with repair of laboratory equipment
- Expertise in PerkinElmer products, hardware, and software across several product lines
- Certification on relevant laboratory equipment
- Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code.
- Valid driver’s license and safe motor vehicle operation.
Benefits
- Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.)
- Employee may be required to handle hazardous waste according to local, state, and federal regulations.
- PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer.
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