• Establish foundational practices for AI agent development • Design actionable use cases/AI agents for customer engagement • Collaborate with teams to translate business requirements • Work directly with AI models to build and optimize responses • Monitor AI performance metrics and create reports

• Engage with customers to understand their needs and provide tailored solutions. • Conduct compelling and factual Document Cloud product demonstrations. • Acquire a detailed understanding of cloud-based solutions to deliver mentorship and support. • Partner with sales, marketing, and technical teams to ensure a seamless customer experience. • Manage all technical activities across customers and specific partners or a territory.

• Contribute to the growth of the business and sales by acting as a technical expert • Help analyze customer/partner needs and propose appropriate solutions • Assist the sales team during meetings or calls with customers and partners • Prepare and present technical propositions to clients (SoWs) • Collaborate with internal technical teams, seeking their expertise as needed • Collaborate directly with Microsoft, seeking their expertise as needed • Prepare and present technical training to our Sales teams, clients and partners • Work with the extended GTM team to continually improve processes and maintain strong documentation

• Lead as the technical authority for Deel’s Field Services segment. • Own the end-to-end technical sales cycle. • Translate complex, multi-jurisdictional requirements into solutions. • Partner with Product, Engineering, and Operations to resolve challenges. • Build, refine, and scale a field service-specific pre-sales asset library. • Maintain deep expertise in global employment regulations and trends. • Advise customers on structuring compliant workforce models.