• Maximize value, retention and growth throughout the customer life cycle • Help to build, innovate and evolve customers' security, performance or media delivery strategies • Deliver innovative outcomes for customers through efficient relationships, business acumen, and operational focus • Be the strategist and technical advisor to architects and technology leaders of Akamai's premium customers • Partner with Sales and pre-sales to make recommendations that expand adoption of Akamai's products and services • Maximize customer satisfaction, retention, and growth based on the customer's needs and business requirements • Be the central point of contact for the customer and leading account team to deliver customer success • Respond to escalations when various program management issues arise and operational improvements to mitigate future risks • Ensure customer success by understanding customer's requirements, leveraging best practices and offering services that meet customer needs

• Accompagner méthodologiquement les entités dans leur création de leur PCA métier ou de site • Accompagner le pôle dans l’adaptation des procédures dans une optique de certification ISO 22301

• Own portfolio-level integration delivery and decision-making by holding end-to-end accountability for delivery across a portfolio of concurrent acquisitions. • Serve as the senior escalation point for integration risks, timeline changes, and execution tradeoffs across the portfolio. • Lead and manage Program Managers focused on day-to-day integration execution. • Define and enforce portfolio-wide standards for integration planning, readiness validation, and delivery cadence. • Partner with Corporate Development during diligence and pre-close planning to identify integration risks, dependencies, and resourcing implications.

• Work with VIP clients: • Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world; • Formation of a commercial offer to the client; • Searching and booking of accommodation options, additional services, according to the request; • Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers; • Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.)