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RateHawk

RateHawk is an online booking platform featuring hotels, car hire and related travel services.

Reservation Manager

ManagerManagerFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Turkey

Posted

105 days ago

Salary

€800 / month

Seniority

Senior

EnglishRussian

Job Description

Reservation Manager

RateHawk

• Work with VIP clients: • Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world; • Formation of a commercial offer to the client; • Searching and booking of accommodation options, additional services, according to the request; • Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers; • Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.)

Job Requirements

  • English Proficiency: Upper Intermediate level (both spoken and written).
  • Russian Proficiency: Upper Intermediate level (both spoken and written).
  • Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
  • Quick Learner: Ability to learn quickly and stay results-focused.
  • Travel Knowledge: Experience in tourism, concierge agency, TMC, DMC or tour operator companies.
  • Knowledge of the bases of hotels in Russian Federation and popular destinations: countries in Europe, Asia.
  • Tech Requirements: A functioning computer and microphone.

Benefits

  • Remote Work: Work from the comfort of your home.
  • Great Team: Join a young and active team of super specialists.
  • Flexible Schedule: 2 days-on after 2-days off from from 9 a.m. to 9 p.m. GMT +3.
  • Competitive Salary: Earn a base salary of 800 EUR + up to 200 EUR in bonus KPI
  • Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.
  • Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend.
  • Perks: Enjoy corporate discounts on hotels and other services.

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