• Develop, customize, and enhance Salesforce applications using Apex, LWC, Aura, and Lightning components • Design and implement Lightning Web Components for responsive and high-performance UI • Build and manage integrations between Salesforce and external systems using REST/SOAP APIs • Create and maintain triggers, classes, batch jobs, and asynchronous processes • Configure workflows, flows, validation rules, and security settings • Participate in technical design discussions and architecture decisions • Perform code reviews, testing, and deployments using CI/CD tools • Troubleshoot performance issues and production defects • Collaborate with cross-functional teams to gather requirements and deliver solutions

• Lead requirements gathering sessions, proactively drawing out requirements from stakeholders. • Define the system landscape, identify gaps between current and desired end-states, and deliver a Salesforce solution. • Create requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and share with project stakeholders. • Create workflow diagrams to document current and future business environments. • Develop wireframes, to ensure visualization of the UI is crisply understood by the client. • Respond and communicate efficiently between the business, technology, and QA team on projects and facilitate resolution of user issues as and when necessary. • Lead functional team to determine the best solution to implement (decisions around declarative vs programmatic vs AppExchange, etc.) • Lead hands-on solution deployments across sandboxes and production orgs. • Stay current on Salesforce releases, new features, product roadmaps, and applications available from 3rd parties on the Salesforce AppExchange.

• Translate business and functional requirements into detailed technical designs and solution architectures. • Develop and review technical specifications, data models, and system integrations. • Apply Salesforce platform knowledge to create secure, scalable, and optimized solutions. • Provide guidance on Salesforce development best practices, coding standards, and system governance. • Design and support integrations between Salesforce and external systems using APIs, middleware, and ETL tools. • Conduct platform assessments, performance tuning, and optimization. • Stay current with Salesforce releases, new features, and industry trends to recommend improvements.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Lead end-to-end Salesforce Field Service implementations, including architecture design across Work Orders, Assets, Scheduling, Mobility, Inventory, and Technician Enablement. - Architect scalable, API-driven integrations between Salesforce and ERP, billing, CPQ/Revenue Cloud, asset systems, and middleware platforms (MuleSoft, Boomi, OIC), ensuring clear system-of-record alignment. - Define and govern technical architecture standards, including clean-core principles, data models, event-driven frameworks, integration sequencing, and DevOps strategy. - Drive pre-sales solutioning: lead RFP responses, architecture design, effort estimation, risk identification, assumption documentation, demos, and executive client presentations. - Provide strategic advisory to clients on Field Service operating models, workforce optimization, automation, AI-readiness, and enterprise service transformation roadmaps. - Lead and mentor distributed development and integration teams, establishing code quality standards, architecture review governance, and issue resolution frameworks. - Serve as escalation point for complex technical issues across integrations, performance optimization, and cross-system dependencies. - Stay current on Salesforce innovations (Field Service, Platform Events, Data Cloud, AI capabilities) and translate roadmap updates into practical, scalable client solutions. - Develop reusable accelerators, integration patterns, and solution frameworks to strengthen go-to-market differentiation and delivery efficiency. - Take full ownership of technical delivery outcomes — aligning business process design, architecture integrity, and long-term scalability. Qualifications - Overall experience of 10+ years with a minimum of 4 years serving as a Subject Matter Expert/Leader for Salesforce Core or other capability technical implementations. - 5+ years of Apex programming, triggers, controllers and classes. - 3+ years of Lightning Aura Component or LWC programming. - Proven 2+ years of development team leadership experience. - Experience estimating RFP/pursuits and documenting assumptions that underpin the estimate. - Strong experience developing components/applications using Lightning Framework. - Solid experience using standard Salesforce APIs (REST, Bulk, Streaming). - Excellent knowledge of Salesforce ecosystem. - Experience using Salesforce data tools. - Strong understanding of Salesforce SDLC. Requirements - Software architecture design using object-oriented and modularity principles. - Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies. - Technical documentation writing skills. - Design patterns knowledge and experience. - Basic knowledge of project management. - Experience with interviewing and on-boarding of engineers. - Experience managing geographically distributed teams.