• Own and manage requisitions end-to-end: intake, sourcing, screening, scheduling, and offers • Conduct strong video interview screens to assess competency fit, culture alignment, and identify gaps • Guide candidates through each phase with clear expectations and timely communication • Close candidates and manage offer negotiations • Continuously improve hiring through interview learnings, analytics, and candidate feedback • Partner with hiring managers to deeply understand role requirements and team needs • Lead inbound strategies—job postings, screening processes, and interview design • Partner with hiring team to develop tailored interview strategies for each role; design and refine interview processes, including question frameworks and evaluation criteria • Coordinate and schedule interviews across multiple stakeholders and time zones • Prepare hiring managers and interview panels with candidate context, role requirements, and assessment focus areas • Gather and synthesize interviewer feedback to drive timely hiring decisions • Track and report weekly recruiting metrics (time-to-fill, conversion rates, pipeline health) • Identify bottlenecks in hiring funnels and implement fixes • Maintain organized pipelines and clear reporting in the ATS

• Own end-to-end recruiting for assigned roles, including intake, sourcing, screening, interview coordination, offer negotiation, and close. • Partner closely with hiring managers to understand role requirements, success profiles, and hiring priorities • Develop tailored recruiting strategies for each role based on market conditions and business needs • Manage multiple requisitions simultaneously while maintaining a high bar for talent quality • Proactively source candidates using LinkedIn, job boards, referrals, and creative outbound methods • Build and maintain strong talent pipelines for recurring and hard-to-fill roles • Serve as a trusted advisor to hiring managers on hiring strategy, market insights, compensation, and interview best practices • Lead offer process including compensation alignment, approvals, presentation, and negotiation • Manage applicant tracking system (ATS) data integrity, reporting, and compliance

• Lead the design and development of analytics products including reports, dashboards, and analyses • Develop actionable insights by connecting performance factors with recruitment processes • Identify opportunities to integrate data with recruiting efforts for efficiency • Drive optimization and continuous improvement of Talent Acquisition processes • Collaborate with Talent Acquisition operations to enhance key process metrics • Translate complex data findings into clear insights for stakeholders • Stay abreast of industry trends in Talent Acquisition analytics

Role Description Join our team as a Caregiver, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. - Assist customers with claims-related inquiries and provide appropriate solutions or guidance. - Process, review, and manage claims documentation to ensure accuracy and compliance. - Utilize analytical skills to troubleshoot claims processing issues effectively. - Maintain comprehensive records of all customer interactions and claim statuses. - Collaborate with team members to resolve complex claims and enhance service delivery. - Provide technical support and guidance to customers regarding claim submissions and follow-ups. - Contribute to the continuous improvement of claims processing procedures and best practices. Qualifications - High school diploma or equivalent required; further education is a plus. - 1-2 years of experience in customer service or claims processing preferred. - Proficient with Microsoft Office Suite and claims processing software. - Strong problem-solving abilities with attention to detail. - Excellent communication and interpersonal skills. - Ability to multitask and work effectively in a collaborative environment. Benefits - Competitive compensation. - Health insurance. - Opportunities for professional development. Company Description We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.