Role Description We are seeking a Manager, Payroll - US PEO to lead the operational delivery, compliance governance, and continuous improvement of our US PEO payroll function. This role owns the day-to-day PEO payroll operating model, manages risk and escalations, and ensures consistent, compliant payroll delivery across a growing PEO client base. The US PEO Manager sits at the intersection of Payroll Operations, Tax, Benefits, Product, and Engineering, translating complex PEO requirements into scalable operating standards. This is a hands-on leadership role requiring deep US PEO payroll expertise, strong people and process leadership, and comfort operating in a fast-scaling, remote-first environment. Qualifications - Several years of US payroll experience, with significant hands-on experience in a PEO environment. - Proven expertise in multi-state US payroll and co-employment models. - Strong knowledge of US payroll tax, benefits, and labor compliance. - Prior experience leading or mentoring payroll professionals. - Ability to operate independently while managing complex, high-risk payroll scenarios. - Excellent communication skills with the ability to explain complex payroll issues clearly to non-experts. Requirements - Experience supporting or scaling PEO payroll operations in a high-growth or tech-enabled company. - Exposure to payroll system implementation or internal payroll engine development. - Experience partnering with Product or Engineering teams. - Familiarity with remote-first, asynchronous work environments. Key Responsibilities - PEO Payroll Operations & Compliance: - Own end-to-end US PEO payroll operations, including on-cycle, off-cycle, and correction payrolls. - Ensure accurate handling of multi-state payroll, including work-state vs residence-state taxation under a co-employment model. - Oversee PEO-specific compliance areas, including: - Federal, state, and local tax withholdings and filings - SUTA/FUTA and state unemployment complexities - Workers’ compensation and benefits-related payroll deductions - Co-employment risk and client responsibility boundaries - Act as the final escalation point for high-risk payroll, tax, or compliance issues. - Team Leadership & Performance Management: - Lead and develop a team of PEO payroll specialists, providing coaching, feedback, and performance guidance. - Establish clear expectations around accuracy, timeliness, documentation, and ownership. - Review payroll outputs, reconciliations, and risk items to ensure operational quality. - Support onboarding, training, and skill progression for PEO payroll team members. - Operating Model & Process Improvement: - Define and maintain PEO payroll operating standards, SOPs, and control frameworks. - Identify operational gaps, risk patterns, and scalability issues; drive process improvements and automation where possible. - Partner with cross-functional teams to improve payroll workflows, controls, and client experience. - Ensure strong documentation, audit readiness, and evidence quality. - Cross-Functional Partnership: - Partner closely with Product and Engineering to inform PEO payroll system enhancements and roadmap priorities. - Collaborate with Tax, Benefits, Legal, and Finance teams to resolve complex PEO issues. - Provide subject-matter guidance on US PEO feasibility, risk, and scalability. - Support go-to-market, sales, or implementation teams as an advisor on PEO payroll capabilities and limitations. - Reporting & Risk Management: - Provide regular updates on operational health, risks, escalations, and performance metrics. - Own incident management for PEO payroll issues, including root cause analysis and corrective action plans. - Ensure compliance with internal controls and external regulatory requirements. Benefits - Work from anywhere - Flexible paid time off - Flexible working hours (we are async) - 16 weeks paid parental leave - Mental health support services - Stock options - Learning budget - Home office budget & IT equipment - Budget for local in-person social events or co-working spaces

• Provide expert guidance and delivery on all project engagements. • Manage to the agreed budget and delivering the project profitably. • Act as a primary/lead consultant on projects regardless of size or strategic importance. • Ensure efficient, cohesive, and accurate design and configuration of the delivered solution. • Provide expert client management skills that includes capturing of business requirements, providing options and sharing best practices within the Workday ecosystem. • Lead multiple, concurrent Workday implementation projects. • Design and implement solutions to solve highly complex technical and business problems. • Accountable for data validation and integrity issues. • Work with project managers and other consultants to forecast the hours allocated for your role across the project timeline. • Provide project manager with weekly updates to estimate the hours needed to complete the work and updates to forecasted hours. • Lead testing efforts of the client during UAT, and provide support and guidance to the client’s parallel payroll testing. • Accountable for the successful deployment of your workstream into production.

• Maintain efficient processes for receiving and validating timekeeping data, pay rate changes, and deductions. • Review timecards and payroll inputs for completeness, accuracy, and compliance with applicable wage and hour regulations. • Process bi-weekly U.S. and applicable international payroll cycles through payroll systems and/or third-party providers. • Ensure employees are paid accurately and on time via direct deposit or applicable methods. • Respond to employee inquiries regarding pay, deductions, taxes, benefit payroll contributions and deductions, and statutory entitlements. • Process wage garnishments, child support orders, and statutory deductions in compliance with jurisdictional requirements. • Prepare and process off-cycle, manual, and special payments (e.g., severance, corrections, bonuses). • Coordinate payroll data for benefit deductions, including but not limited to retirement plans and insurance programs. • Ensure compliance with required global payroll legislation and tax regulations. • Register the company in new states for withholding, unemployment insurance, and workers’ compensation as needed. • Prepare and submit payroll-related filings and reports, including quarterly and annual tax forms. • Prepare, review, and submit bi-weekly 401(k) withholding reports to the Plan Administrator following each payroll cycle; ensure timely and accurate remittance of employee and employer contributions in compliance with plan documents and ERISA requirements. • Reconcile 401(k) contributions between payroll system, general ledger, and plan provider; investigate and resolve variances. • Support annual 401(k) audits and nondiscrimination testing by providing required payroll and contribution data. • Serve as the primary contact for payroll-related audits and inquiries. • Assist with Finance functions and People & Culture projects as required. • Other duties as assigned.

• Perform various tax audits to ensure resident and work location taxes are set up appropriately in our payroll processing system • Perform various compliance audits and calculations to confirm adherence to all Federal, State, and Local requirements. • Review payroll compliance questions by responding or referring to the Internal Tax team • Perform new hire or rehire audits for every Clinician, ensuring they are set up with everything needed to properly compensate them. • Assist with payroll processing through report creation and creation of CSV imports, such as gift cards. • Responsible for garnishment administration and reporting • Work location creation and administration • Ability to process weekly payroll, including any off-cycle payrolls as needed. • Other duties as assigned