• Perform various tax audits to ensure resident and work location taxes are set up appropriately in our payroll processing system • Perform various compliance audits and calculations to confirm adherence to all Federal, State, and Local requirements. • Review payroll compliance questions by responding or referring to the Internal Tax team • Perform new hire or rehire audits for every Clinician, ensuring they are set up with everything needed to properly compensate them. • Assist with payroll processing through report creation and creation of CSV imports, such as gift cards. • Responsible for garnishment administration and reporting • Work location creation and administration • Ability to process weekly payroll, including any off-cycle payrolls as needed. • Other duties as assigned

• Manage, coach, and develop a team of direct reports • Possess a strong working knowledge of Traveler Payroll and the various compliance and audit needs, including garnishments and reporting. • Develop a strong working knowledge of UKG and be available to help troubleshoot software issues and escalate to UKG as needed • Help answer payroll compliance questions regarding tax issues, with knowledge of when to collaborate with our internal tax team • Maintain strong communication and collaboration with other Payroll Team Leads • Assist with the implementation of new and existing projects or systems • Train new team members and maintain documentation of the Payroll Compliance processes • Oversee assignment of daily tasks to ensure payroll timelines are met • Provide coaching to direct reports through one-on-one meetings, complete and present annual performance reviews • Other duties as assigned

• Act as a true subject matter expert for the country • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers. • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance. • Ensure full data integrity and quality • Accounting/reconciliations • Focus on KPIs and SLAs • Implement and improve processes • Mentor and support payroll specialists • Back up regional managers during times of absence

• Own end-to-end US PEO payroll operations, including on-cycle, off-cycle, and correction payrolls. • Ensure accurate handling of multi-state payroll, including work-state vs residence-state taxation under a co-employment model. • Oversee PEO-specific compliance areas, including: • Federal, state, and local tax withholdings and filings • SUTA/FUTA and state unemployment complexities • Workers’ compensation and benefits-related payroll deductions • Co-employment risk and client responsibility boundaries • Act as the final escalation point for high-risk payroll, tax, or compliance issues. • Lead and develop a team of PEO payroll specialists, providing coaching, feedback, and performance guidance. • Establish clear expectations around accuracy, timeliness, documentation, and ownership. • Review payroll outputs, reconciliations, and risk items to ensure operational quality. • Support onboarding, training, and skill progression for PEO payroll team members. • Define and maintain PEO payroll operating standards, SOPs, and control frameworks. • Identify operational gaps, risk patterns, and scalability issues; drive process improvements and automation where possible. • Partner with cross-functional teams to improve payroll workflows, controls, and client experience. • Provide regular updates on operational health, risks, escalations, and performance metrics. • Own incident management for PEO payroll issues, including root cause analysis and corrective action plans. • Ensure compliance with internal controls and external regulatory requirements.