• Leads, mentors, and develops a team of SDETs and QA Engineers by clearly defining development goals, providing performance feedback, and establishing performance metrics. • Collaborates with the Project Management team on project plans and supports the Release Management and DevOps teams with release engineering. • Designs, develops, and maintains automated test scripts using common open-source test automation solutions such as Selenium, Appium, Playwright, and Cypress. • Collaborates with Test Automation Architect to implement and enhance test automation frameworks to support end-to-end testing of microservices/APIs, cloud-native applications, and Large Language Model (LLM) testing. • Collaborates with cross-functional teams to define test strategies, test plans, and test cases, ensuring comprehensive test coverage and high-quality deliverables. • Drives the adoption of modern testing methodologies and tools, including CI/CD pipelines, containerization, and cloud-based testing platforms. • Conducts code reviews and provide technical guidance to ensure adherence to best practices and coding standards. • Analyzes test results, identifying root causes of defects, and working with development teams to resolve issues promptly. • Stays up to date with the latest industry trends and advancements in test automation, microservices, cloud-native solutions, and LLM Technologies. • Leads the hiring process for new team members and is responsible for the daily performance management of current team members. • Performs team member review, evaluation, and compensation processes. • Manages and monitors non-production environments to ensure availability, integrations, refreshes, access, and test data are readily available. • Provides quality metrics in each sprint for the automation done by the SDET team. • Acts as the liaison between Product, Engineering, QA, and other team members to ensure coordination, synergy, and successful sprint/feature delivery. • Ensures proper documentation and maintenance of Automation test plans, test scenarios, and test cases. • Demonstrates a strong understanding of Agile methodologies and dependencies. • Effectively manages the workload of the SDETs and QA Engineers, when applicable. • Evaluates processes, anticipates problems, communicates suggestions to optimize effectiveness and efficiency, takes corrective action, and escalates as needed to resolve and achieve commitments. • Has solid understanding of black box and white box testing techniques. • Other duties as assigned.

• Architect test automation from zero — Playwright-based E2E, API, and integration test suites across multiple healthcare products • Build AI-augmented QA — use Claude, Copilot, and AI tools to generate test cases, identify edge cases, and create self-healing test suites • Integrate QA into AI-assisted development workflows — shift-left testing that catches defects at the source, not the gate • Own the quality gate — if you don't trust it, it doesn't ship. You have release authority. • Design regression automation that maintains coverage as multiple products evolve simultaneously • Establish quality engineering culture — documentation, runbooks, test plans that aren't in anyone's head

• Own and drive quality for web platform features, spanning UI, APIs, and backend services • Design and execute manual test cases and exploratory testing for complex web and API workflows • Conduct thorough regression testing when bugs are resolved. • Build and maintain automated test suites for: • Validate frontend–backend integration, data consistency, and error handling • Perform API contract testing, schema validation, and negative/edge-case testing • Collaborate with engineers during design, implementation, and code reviews to improve testability and catch issues early • Integrate automated tests into CI/CD pipelines to provide fast, reliable feedback • Analyze test failures, investigate root causes, and drive issues to resolution • Advocate for quality best practices, including shift-left testing, risk-based testing, and automation strategy • Identify, document, and track software defects using bug tracking tools like Jira.

• Work closely with Product Managers/Leads/Developers to understand the requirements and work independently with minimum supervision. • Maximize the test coverage for product features by writing both manual and automated test scripts. • Build new automation scripts and also enhance the existing test automation scripts. • Log and document bugs in the defect tracking system. • Test the application thoroughly with an eye on edge case scenarios, UI anomalies , performance, user experience and usability. • Test the user stories by going through the acceptance criteria carefully , creating test cases for the same and executing those during the release cycle. • Be proactive in the testing and keeping all the stakeholders informed. • Troubleshoot the errors and find out the root cause of the bugs and document the same. • Enhance testing and product quality metrics by working with other test engineers. • Review application specification and create documents to identify test scenarios.