This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Enquanto Coach és responsável por acompanhar individualmente os alunos do Life MBA, ajudando-os a ultrapassar os seus desafios e a atingir os seus objetivos pessoais e profissionais. Na prática, vais acompanhar cerca de 60 alunos durante o programa, facilitando 6 sessões individuais por dia. Para além disto, esperamos também que contribuas com as tuas ideias e aprendizagens para continuamente inovarmos e melhorarmos a forma como acompanhamos os nossos alunos. Durante a tua jornada vais ter o acompanhamento de uma Team Leader e o apoio de uma Equipa, que em check-ins regulares te vão ajudar a ultrapassar os teus desafios e a melhorar os teus resultados. Responsibilities - Facilitar 6 sessões de coaching por dia, em videochamada - Preencher as suas métricas e gravar as suas videochamadas diariamente, para posterior análise e feedback de melhoria - Estar presente e ativo nos check-ins diários, semanais e 1x1 - Trabalhar com o seu Team Leader e restantes Seeker Coaches na melhoria contínua de jornadas, processos e scripts de coaching Qualifications - Experiência em sessões individuais de coaching - Forte capacidade de conexão emocional e escuta ativa - Habilidade para ajudar a definir objetivos e ultrapassar bloqueios - Boa comunicação e gestão de tempo - Autonomia, responsabilidade e abertura a feedback - Fluência em português - Bons conhecimentos de ferramentas digitais Requirements - Horário de trabalho das 9h às 18h - 100% trabalho remoto (com possibilidade de trabalhar de qualquer lugar) - Momentos de equipa Seekers para conexão e inspiração - Feedback contínuo e plano de evolução personalizado Application Se te identificas com este desafio e queres fazer parte da nossa equipa, candidata-te agora!

• Serve as the main point of contact for a portfolio of clients, ensuring a high level of satisfaction and responsiveness. • Understand client needs and translate them into actionable plans for the delivery and support teams. • Monitor active placements and project delivery, ensuring alignment with client expectations. • Identify opportunities to upsell or expand services within existing accounts. • Assist with onboarding new clients and building strong initial relationships. • Track and report on client metrics, satisfaction, and retention. • Contribute to improving account management systems and processes.

• Drive revenue growth and retention within a portfolio of assigned accounts. • Develop and execute strategic account plans focused on identifying and achieving expansion revenue targets. • Prioritize high-impact onboarding and relationship-building activities. • Establish a structured cadence of check-ins and strategic reviews to drive customer engagement, expansion, and retention. • Build long-term, trust-based relationships that reinforce Addigy’s value proposition. • Act as an advocate for the customer within Addigy, collaborating cross-functionally to align resources that support growth initiatives.

• Identify and actively pursue new business opportunities within legal, operations, and administrative verticals. • Cultivate and nurture client relationships to drive growth, retention, and satisfaction. • Serve as a strategic advisor to clients—understanding their needs and positioning services as tailored solutions. • Collaborate with internal delivery teams to ensure seamless onboarding and successful project execution. • Develop and implement outreach strategies to re-engage past clients and generate new leads. • Maintain accurate sales pipelines, forecasts, and activity tracking using CRM tools. • Gather client feedback and market intelligence to inform product/service improvements and sales strategies.