This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Manager of the User Acceptance Testing (UAT) Team is responsible for leading, developing, and overseeing a team of UAT analysts who execute business-led testing for system implementations, enhancements, and operational changes. This role ensures high-quality delivery of testing activities across projects, promoting rigorous validation of business requirements, effective defect management, and readiness for production deployment. - Provides strategic direction - Manages resources and capacity - Enforces testing standards - Partners closely with cross-functional leaders to ensure solutions meet business objectives and regulatory standards Company Description EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. - Founded in 1999 - Headquartered in New York - More than 54,000 employees spanning six continents

• Design and execute both manual and automated testing strategies that ensure reliability, performance, and outstanding user experience across our platforms. • Work closely with product, engineering, and AI teams to build robust testing frameworks, uncover issues before they impact customers, and drive continuous improvements in process and product quality. • Plan, design, and execute manual and automated tests to ensure product quality across ecommerce, back-end, and internal applications. • Build and maintain automation frameworks (Playwright, Java, Kotlin) and integrate them into CI/CD pipelines. • Identify and prioritize critical scenarios for automation—expanding coverage month by month. • Test APIs, validate payloads, and support automation of key service flows. • Maintain comprehensive documentation: test plans, cases, change logs, and metrics. • Collaborate with cross-functional teams (QA, Dev, Product, AI) to identify, analyze, and prevent issues early. • Deliver detailed defect reports and track resolutions while ensuring visibility for stakeholders. • Propose improvements to QA processes, automation strategies, and overall product quality. • Lead design of new testing flows for critical business features, ensuring scalability and reliability. • Act as a problem-solver and process owner, driving continuous improvement.

• Perform regression, smoke, and sanity testing across web and mobile applications • Take part in functional testing of cross-team global changes • Create detailed bug reports and communicate with third-party vendors to resolve issues • Monitor system alerts and validate fixes, ensuring seamless platform performance • Run automation tests and analyze results to maintain our commitment to high-quality code • Conduct cross-browser mobile web testing using industry-standard tools and methodologies

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Director of Quality Engineering interested in being a part of our rapidly growing engineering team. Our engineering team releases new software every week, moves at a fast pace, and works directly with our design and customer-facing teams to imagine and build the new experiences our customers love. We have an expansive software suite that supports all of our customers’ mission-critical workflows. Because of that, you’ll get a rewarding variety of projects to work on. Responsibilities - Define the long-term vision for quality at Qualia, using a combination of traditional testing and automation to create a comprehensive quality engineering approach - Take full responsibility for complex, high-liability quality initiatives - Establish robust feedback loops and post-incident processes to ensure the organization learns from technical mistakes - Mentor and provide support for both QA Analysts and SDETs - Work directly with product, engineering, and design teams to ensure new experiences meet our high standards Qualifications - 8+ years of experience in quality engineering or software quality assurance - At least 3+ years in a senior leadership role managing multiple teams or a large organization - Strong hands-on technical leadership in building automated testing suites for full-stack, customer-facing products - Proven ability to make key architectural decisions for large-scale test infrastructure and diverse software integrations - Keen product sense and a passion for the impact of the software you build - A background in enterprise software and fintech is preferred Requirements - Experience making key architectural decisions regarding test automation frameworks - Ability to perform research to back up architectural decisions - Experience in establishing processes to proactively address architectural weaknesses Benefits - Comprehensive health plans - 401k program - Commuter benefits - Professional development opportunities - Parental leave - Flexible time off policy - Robust online onboarding program - Biweekly all hands meetings - A variety of internal virtual events to keep employees connected