• Design and execute both manual and automated testing strategies that ensure reliability, performance, and outstanding user experience across our platforms. • Work closely with product, engineering, and AI teams to build robust testing frameworks, uncover issues before they impact customers, and drive continuous improvements in process and product quality. • Plan, design, and execute manual and automated tests to ensure product quality across ecommerce, back-end, and internal applications. • Build and maintain automation frameworks (Playwright, Java, Kotlin) and integrate them into CI/CD pipelines. • Identify and prioritize critical scenarios for automation—expanding coverage month by month. • Test APIs, validate payloads, and support automation of key service flows. • Maintain comprehensive documentation: test plans, cases, change logs, and metrics. • Collaborate with cross-functional teams (QA, Dev, Product, AI) to identify, analyze, and prevent issues early. • Deliver detailed defect reports and track resolutions while ensuring visibility for stakeholders. • Propose improvements to QA processes, automation strategies, and overall product quality. • Lead design of new testing flows for critical business features, ensuring scalability and reliability. • Act as a problem-solver and process owner, driving continuous improvement.

• Perform regression, smoke, and sanity testing across web and mobile applications • Take part in functional testing of cross-team global changes • Create detailed bug reports and communicate with third-party vendors to resolve issues • Monitor system alerts and validate fixes, ensuring seamless platform performance • Run automation tests and analyze results to maintain our commitment to high-quality code • Conduct cross-browser mobile web testing using industry-standard tools and methodologies

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Director of Quality Engineering interested in being a part of our rapidly growing engineering team. Our engineering team releases new software every week, moves at a fast pace, and works directly with our design and customer-facing teams to imagine and build the new experiences our customers love. We have an expansive software suite that supports all of our customers’ mission-critical workflows. Because of that, you’ll get a rewarding variety of projects to work on. Responsibilities - Define the long-term vision for quality at Qualia, using a combination of traditional testing and automation to create a comprehensive quality engineering approach - Take full responsibility for complex, high-liability quality initiatives - Establish robust feedback loops and post-incident processes to ensure the organization learns from technical mistakes - Mentor and provide support for both QA Analysts and SDETs - Work directly with product, engineering, and design teams to ensure new experiences meet our high standards Qualifications - 8+ years of experience in quality engineering or software quality assurance - At least 3+ years in a senior leadership role managing multiple teams or a large organization - Strong hands-on technical leadership in building automated testing suites for full-stack, customer-facing products - Proven ability to make key architectural decisions for large-scale test infrastructure and diverse software integrations - Keen product sense and a passion for the impact of the software you build - A background in enterprise software and fintech is preferred Requirements - Experience making key architectural decisions regarding test automation frameworks - Ability to perform research to back up architectural decisions - Experience in establishing processes to proactively address architectural weaknesses Benefits - Comprehensive health plans - 401k program - Commuter benefits - Professional development opportunities - Parental leave - Flexible time off policy - Robust online onboarding program - Biweekly all hands meetings - A variety of internal virtual events to keep employees connected

• Own and execute QA activities across DRM-protected platforms and services • Validate DRM implementations to ensure secure, compliant content delivery • Design, execute, and maintain test plans, test cases, and test scenarios for complex systems • Identify, log, track, and retest defects, working closely with engineers to ensure timely resolution • Support regression, integration, and release testing across ongoing platform development • Provide clear quality assessments and risk analysis ahead of releases • Contribute to improving QA processes, documentation, and overall quality standards • Work collaboratively within cross-functional teams while maintaining strong attention to detail