About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey! As a Developer Advocate at ClickHouse, you’ll be the bridge between our developer community, internal teams, and external partners. You’ll play a central role in growing, supporting, and energizing our large AMER meetup community, as well as broader developer and partner ecosystems. Working closely with engineering, product, marketing, and sales, you’ll connect the right experts to the right opportunities, help guide community programs, and ensure ClickHouse engagement is impactful, strategic, and measurable. This role is remote, but candidates must live near a major airport due to frequent travel (~50%+) to support meetups, conferences, customer and partner events, and other community initiatives. What You’ll Do - Lead and grow ClickHouse’s AMER meetup network, coordinating events, speakers, logistics, and community engagement to deliver high-quality, consistent experiences. - Serve as the primary connector for developer-focused initiatives across ClickHouse, collaborating closely with engineering, product, marketing, and sales teams, as well as external partners and customers. - Act as a liaison between ClickHouse, our community, partners, and customers to identify opportunities, gather feedback, and drive adoption. - Enable internal teams to create impactful technical content, case studies, or demos by connecting them with subject matter experts and community insights. - Track and report metrics that measure the success and impact of developer engagement, meetups, and advocacy programs. - Represent ClickHouse at conferences, webinars, meetups, and other technical forums, ensuring the community has a strong, visible advocate. - Support engineers in online communities such as Discord, Twitter, Slack and GitHub Discussions. What You Bring - Strong technical background in data systems, analytics, distributed systems, or related domains. - Experience engaging and enabling developer communities, including running meetups, events, or open source programs. - Ability to coordinate across multiple teams (engineering, product, marketing, sales) and with external partners and customers. - Excellent communication skills — able to translate complex technical topics for diverse audiences and foster community engagement. - Strategic thinking, initiative, and the ability to drive programs that scale across multiple geographies and stakeholders. - Comfortable being a visible, public advocate for ClickHouse and our community. - Willingness and ability to travel 50%+ of the time; remote role requires living near a major airport. The typical starting salary for this role in the US is $150,000—$190,000 USD The typical starting salary for this role in US Premium Markets is $170,000—$210,000 USD Compensation For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com. Perks - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A $500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of our first 500 employees, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here for our Privacy Statement.

• Serve as a technical advisor and problem solver with partner engineering teams • Develop and maintain deep technical expertise in NVIDIA Omniverse • Co-design and implement sophisticated technical solutions with partners • Supply sample code, architecture diagrams, and direct engineering support • Develop and deliver technical enablement resources to partners • Engage with partner software organizations to understand their goals • Represent and advocate for the partner technical needs to NVIDIA's internal teams • Support product launches and technical go-to-market activities

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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role provides an opportunity to lead and develop a high-performing customer relations team in a dynamic, fast-paced environment. The Customer Relations Team- Process Lead will ensure agents have the knowledge, skills, and processes necessary to deliver exceptional service across multiple customer segments, including consumer, commercial transactional, and contractual accounts. This position emphasizes coaching, mentoring, and empowering team members while driving process improvements and maintaining high compliance standards. You will analyze performance metrics, identify gaps, and implement solutions to optimize efficiency and customer satisfaction. Collaboration with trainers, quality assurance, and cross-functional teams is essential, along with direct engagement in complex escalations and real-time coaching. The role balances hands-on support with leadership responsibilities, offering meaningful impact on team performance and customer outcomes. - Lead and coach agents to ensure mastery of processes and tools required for their roles - Provide daily quality assurance feedback, scorecard analysis, and performance insights to improve team effectiveness - Identify process gaps, deliver targeted training, and mentor agents to enhance service delivery - Collaborate with QA, training, and cross-functional teams to reduce knowledge gaps and optimize workflow - Handle escalated cases and supervisor calls, offering real-time guidance and red-flag alerts - Oversee compliance with operating procedures, call routing, and case management processes - Contribute to process documentation, continuous improvement initiatives, and project work for operational excellence Qualifications - High school diploma or equivalent; 3-5 years of experience in customer service, escalation management, or related roles preferred - Strong communication skills, both written and verbal, with experience in customer-facing environments - Deep knowledge of end-to-end customer processes and experience with case management and obligation systems - Proficiency with a wide range of internal tools and software, including Excel, SharePoint, PowerPoint, Outlook, and CRM platforms - Ability to mentor, train, and motivate team members while providing constructive feedback - Exceptional problem-solving, organizational, and time management skills - Comfortable handling complex escalations and making independent decisions in a fast-paced environment - Familiarity with remote phone-based support and technology-driven workflows Benefits - Competitive base salary with potential for performance-based bonus - Comprehensive health, dental, and vision insurance - Short-term and long-term disability coverage - Employee assistance programs and flexible spending accounts - Generous paid time off, including holidays, vacation, sick leave, and parental leave - Opportunities for professional development and career growth - Inclusive, collaborative, and supportive workplace culture