Umpisa Inc

• Provides dedicated first-line support for the NetSuite helpdesk queue • Delivers timely and high-quality assistance to users • Independently manages day-to-day support requests • Troubleshoots functional issues • Serves as a reliable extension of the internal team while supporting ongoing business operations

• Review all commits/PRs merged to dev since last release — read diffs, check for red flags (missing tests, hardcoded secrets, env/config changes, incomplete migrations) • Fix issues directly — open remediation PRs for problems found (missing test coverage, lint issues, config mistakes, documentation gaps). The lead dev reviews and merges these the next day. • Once dev is clean, cut and merge the release into main and tag it. • Write release notes and post a nightly summary. • Adapt the release cadence to the team's needs — during demo sprints or crunch periods, coordinate with the lead dev on whether to hold the main merge, cherry-pick critical fixes only, or batch releases. • Triage and organize Linear issues — ensure tickets have clear descriptions, acceptance criteria, and correct priority/status. • Keep project documentation current — architecture docs, runbooks, onboarding guides. • Track progress across active workstreams and flag blockers or dependencies. • Coordinate across contributors — make sure people aren't duplicating work or blocked on each other. • Maintain the roadmap view — what shipped this week, what's in flight, what's next. • Organize and clean up stale tickets, close completed work, link related issues. • Deliver weekly status updates to the lead dev — what's done, what's at risk, what needs a decision. • Run regular syncs with the deployment team — track progress on infrastructure (IaC, Key Vault, networking), CI/CD pipeline hardening, and security tasks (JWT expiry reduction, encrypted storage, managed identity migration, direct Entra ID integration). • Ensure deployment team deliverables meet SOC 2 evidence requirements — the work they ship needs to produce auditable artifacts, not just working code. • Unblock the team — flag dependency conflicts, missing access, unclear requirements before they become delays. • Execute the recurring evidence collection calendar — quarterly screenshots of Azure IAM roles, Entra ID MFA settings, GitHub org access, Key Vault RBAC, Dependabot alerts, Defender scores, merged PR examples. • Collect signed DPAs from subprocessors and file vendor SOC 2 reports • Build and maintain the formal risk register • Minor policy edits and updates as needed — we have 24 security policies drafted; you'll review, flag gaps, and make light edits, not write from scratch • Evaluate and onboard a SOC 2 compliance platform (Vanta, Drata, or Secureframe) — this is the critical path blocker for starting the observation window • Set up onboarding/offboarding security checklists and establish the quarterly access review process • Coordinate penetration testing engagement (scope, vendor selection, scheduling) • Regular async updates to the lead dev — surface blockers, decisions needed, and progress against the SOC 2 timeline. Don't wait for syncs to flag issues.

• Responsible for understanding project briefs and converting that into appealing user flows, wireframes, mockups and prototypes that lead to intuitive user experiences optimized for a wide range of devices and interfaces, and for internal review and brainstorming. • Capable of generating user personas and user scenarios. • Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. • Identify design problems and devise elegant solutions. • Make strategic design and user-experience decisions related to core, and new, functions and features. • Take a user-centered design approach and rapidly test and iterate your designs. • Collaborate with other team members and stakeholders to seek deeper appreciation of our problem/goals through usability tests. • Develop understanding of the end users of the web application or mobile application through secondary and primary research (user interviews, traffic data). • Keep abreast of new technology trends that may significantly affect the operations of the Client. • Assist in pre-sales, post-sales and product development to win and maintain clients • Share knowledge and best practices with Client and Umpisa Team.

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.  Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building. We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates. Essential Skills: - Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity - Strong communication skills - Strong problem solving and analytical skills - Excellent problem-solving ability - Would like to work as part of a self-organizing Scrum team in a scaled agile framework - Must be a self-starter and loves to collaborate with the team and client Job Summary We seek a skilled designer to craft attractive and functional interfaces for our company. Your role involves a deep understanding of users, business needs, and technical constraints. This includes conducting user research, interviews, and surveys to create sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes. Responsibilities - Responsible for understanding project briefs and converting that into appealing user flows, wireframes, mockups and prototypes that lead to intuitive user experiences optimized for a wide range of devices and interfaces, and for internal review and brainstorming. - Capable of generating user personas and user scenarios. - Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. - Identify design problems and devise elegant solutions. - Make strategic design and user-experience decisions related to core, and new, functions and features. - Take a user-centered design approach and rapidly test and iterate your designs. - Collaborate with other team members and stakeholders to seek deeper appreciation of our problem/goals through usability tests. - Develop understanding of the end users of the web application or mobile application through secondary and primary research (user interviews, traffic data). - Keep abreast of new technology trends that may significantly affect the operations of the Client. - Assist in pre-sales, post-sales and product development to win and maintain clients - Share knowledge and best practices with Client and Umpisa Team.

• Design, develop, and maintain scalable data pipelines using GCP ETL tools like Cloud Dataflow, Dataprep, or Dataproc • Collaborate with cross-functional teams to understand data requirements and implement solutions using GCP services to support data-driven initiatives • Optimize data models and architecture for performance and reliability within GCP • Build and maintain data warehouses, data lakes, and other data storage solutions on Google Cloud Platform • Ensure data quality, integrity, and security across various datasets within GCP • Identify and resolve performance bottlenecks in data infrastructure specifically related to GCP ETL tools • Work closely with data scientists, analysts, and other stakeholders to support their data needs within the GCP ecosystem • Stay updated with the latest GCP technologies and trends in data engineering and implement best practices

Role Description At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.  Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building. We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates. Essential Skills: - Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity - Strong communication skills - Strong problem solving and analytical skills - Excellent problem-solving ability - Would like to work as part of a self-organizing Scrum team in a scaled agile framework - Must be a self-starter and loves to collaborate with the team and client Job Summary We are seeking a talented and experienced Data Engineer specializing in Google Cloud Platform (GCP) ETL tools to join our team. As a Data Engineer you will be instrumental in designing, implementing, and maintaining scalable data pipelines and systems leveraging GCP's suite of ETL tools. Responsibilities - Design, develop, and maintain scalable data pipelines using GCP ETL tools like Cloud Dataflow, Dataprep, or Dataproc - Collaborate with cross-functional teams to understand data requirements and implement solutions using GCP services to support data-driven initiatives - Optimize data models and architecture for performance and reliability within GCP - Build and maintain data warehouses, data lakes, and other data storage solutions on Google Cloud Platform - Ensure data quality, integrity, and security across various datasets within GCP - Identify and resolve performance bottlenecks in data infrastructure specifically related to GCP ETL tools - Work closely with data scientists, analysts, and other stakeholders to support their data needs within the GCP ecosystem - Stay updated with the latest GCP technologies and trends in data engineering and implement best practices

• Responsible for communications and coordination with key project stakeholders • Collaborates with the Business to provide design inputs and estimates in the preparation of requirements documents • Documents system design and program specification in technical design documents • Writes programs and codes based on approved solution plan documents • Conducts unit testing on written codes to ensure program performance per design at the unit level • Contributes to quality, process and continuous improvement activities across all tasks and deliverables • Coordinates with vendors or conducts its own investigation and resolution of errors reported during SIT and UAT • Performs the above function in compliance with software development lifecycle standards of the company

• As a Go Engineer, you will be responsible for designing, implementing, and maintaining high-performance, scalable, and reliable backend services and applications. • You will work closely with cross-functional teams to deliver software solutions that meet our business needs and drive our technology forward. • Build high quality, fault tolerant systems and products, owning all areas of implementation, frontend, backend, CI pipeline, automated test suites and operations. • Work with your product owner and business stakeholders to define the product and tech roadmaps. • Engage with the wider engineering organization, making sure your tech roadmap aligns with the other teams. • Design and develop robust, efficient, and maintainable backend systems and APIs using Golang. • Write clean and well-documented code that adheres to best practices and coding standards. • Implement unit tests and conduct thorough code reviews to ensure code quality and reliability. • Optimize application performance and scalability to handle high volumes of data and user traffic. • Identify and address bottlenecks, bugs, and performance issues in the codebase. • Work closely with DevOps and infrastructure teams to ensure smooth deployment and monitoring of applications. • Stay up-to-date with the latest trends and advancements in Golang and related technologies, and share knowledge within the team. • Mentor and guide junior developers, providing technical leadership and fostering a collaborative team environment.

• Designing and building mobile and web applications using Flutter to serve as gateways to our trading platform • Integration of front-end apps with the API • Implementation of the UI/UX • Working with the Product Management to create or improve the design and experience of the products • Working regularly with a remote and on-side Backend team

• Act as L2 support for Engineering Operations when incidents or issues occur