• Express your passion about infrastructure as code and continuous deployment to build scalable and highly reliable systems. • Define and own KPIs around system availability, quality and scale. • Partner with our developers and quality engineering teams to automate the monitoring, alerting, availability and scalability of our applications and systems. • Ensure system availability and business continuity by implementing redundant servers/services. • Manage after-hours infrastructure updates and maintenance. • Proactively research and propose the use of new concepts, processes, technologies, and tools. • Partner with software developers to create Mist standards for Microservices (APIs, schemas, serialization, data stores and best practices). • Run secure and scalable applications for highly available, multi-region, AWS and GCP deployments. • Ship code several times per week. • Be a part of our On-Call rotation. • Own disaster recovery and business continuity plans.

• Perform day-to-day Salesforce administration, including user setup, profiles, permissions, roles, workflows, validation rules, automation (Flows), and other configurations to streamline operations • Execute Salesforce deployments using Gearset and Salesforce Change Sets to maintain consistent, compliant release cycles • Evaluate, implement, and maintain Gearset deployments and third-party integrations • Manage data imports, migrations, and bulk updates, ensuring high levels of data accuracy and integrity • Conduct recurring data audits and cleanup activities to ensure ongoing database health • Establish and enforce data entry standards, deduplication processes, and governance practices • Create and manage custom objects, fields, page layouts, and configurations to support new business functionality • Collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and ensure system stability • Maintain Salesforce platform updates, security standards, release features, and industry best practices. • Maintain accurate system documentation and create training materials for end users • Cloud architecture experience in AWS environment and container-based deployments using AWS CodePipeline and CloudFormation. • Experience with various AWS services like ECS, S3, Lambda, and Route53

• Define and implement our infrastructure architecture from scratch • Rebuild our CI/CD pipeline to better scale with a growing team • Own all infrastructure-as-code and environment provisioning • Design our observability strategy (metrics, logs, traces, alerting) • Establish best practices for reliability, scaling, and incident response • Own security fundamentals (secrets, access control, production hardening) • Partner with application engineers to create a fast, reliable developer experience • Make foundational decisions on cloud, tooling, and architecture • Contribute as an application developer when needed

• Own and evolve the AWS infrastructure underpinning NetBox Cloud: EKS clusters, VPC design, IAM, RDS, and supporting services. • Lead infrastructure projects from design through delivery, scoping work into clear milestones and distributing tasks across the team. • Work with Product teams to deliver successful customer launches reliably and at scale. • Drive improvements to deployment automation and CI/CD pipelines (GitHub Actions), with a focus on reliability, speed, and developer self-service. • Identify and address technical debt before it becomes a reliability or security risk. • Set and own SLOs for the systems you're responsible for; reduce toil through automation. • Contribute to SOC 2 compliance, security controls, and IAM governance. • Participate in the on call rotation for the platform • Mentor engineers through code review, pairing, and design discussions. • Participate in on-call rotation and lead incident response end to end, including postmortems.