• Architect Reliability Paved Paths: Build frameworks and self-service tooling that let teams own the reliability of their services in a 'You Build It, You Run It' culture. • Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics, remediation, and proactive failure prevention. • Champion Reliability Culture: Embed SRE practices across engineering via design reviews, production readiness, and operational standards. • Incident Leadership: Act as Incident Commander during critical events, modeling operational excellence, and ensuring blameless postmortems lead to lasting improvements. • Advance Observability: Deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively. • Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing.

• Implement and deploy complex robotic order fulfillment solutions at customer sites, including the installation and integration of robotic hardware, software, and supporting server infrastructure. • Create and configure SLAM-based maps of warehouse fulfillment centers using AutoCAD or similar CAD software, ensuring accurate representation of the operational environment. • Manage onsite customer relationships, coordinating effectively with both internal teams and external stakeholders to ensure alignment and project success. • Assist with infrastructure setup, robot and software configuration, and provide support during the initial system deployment phase. • Provide on-site customer support following system installation to ensure smooth operation and address any initial issues or adjustments. • Perform other duties as required.

• Designing, building, and maintaining cloud infrastructure, CI/CD pipelines, and deployment automation • Migrating applications from on-prem to GCP • Monitoring web applications and automating daily tasks • Maintaining the production environment • Collaborating closely with development teams, system administrators, and other stakeholders to ensure highly available, secure, and efficient systems

• Lead multiple DevOps teams that support development squads across the organization • Define and drive technical direction, ensuring alignment of cloud and infrastructure strategy • Promote DevOps and platform engineering best practices across teams • Actively contribute as a senior DevOps engineer within one of the teams • Design, build, and optimize cloud infrastructure • Enhance CI/CD processes and improve observability standards • Support complex migrations from on-premises environments to Google Cloud Platform • Collaborate closely with other Team Leads within the department and development teams • Ensure systems are highly available, secure, scalable, and efficient