• Lead social strategy and execution for Consumer Products partnerships and Spanish‑language channels, aligning all content with the franchise’s broader brand voice and marketing objectives. • Develop social content calendars, campaign approaches, and channel‑specific strategies tailored to Spanish‑speaking audiences. • Partner cross‑functionally with marketing, product, integrated teams, and stakeholders to understand priorities, timelines, and KPIs, translating them into effective social plans. • Act as a strategic bridge between business goals and creative execution, helping shape briefs and providing guidance to creative partners. • Manage day‑to‑day social operations: content planning, scheduling, drafting copy, publishing, and community engagement. • Craft culturally relevant, platform‑specific content that resonates with gaming communities. • Create, curate, and elevate content—highlighting creators, UGC, community moments, and Consumer Products stories. • Ensure tone consistency and brand alignment across all channels. • Engage authentically with players, creators, partners, and brands across social platforms. • Support light moderation tasks as needed to maintain a positive and inclusive community environment. • Track social performance across channels, providing insights and data‑driven recommendations. • Contribute to performance dashboards, campaign recaps, and ongoing optimization efforts. • Use data storytelling to demonstrate content impact and inform future planning. • Maintain a strong pulse on social trends, gaming culture, creator ecosystems, and emerging platform behaviors. • Identify opportunities to authentically connect cultural moments to the brand and Consumer Products offerings.

• Lead social strategy and execution for Consumer Products partnerships and Spanish‑language channels, aligning all content with the franchise’s broader brand voice and marketing objectives. • Develop social content calendars, campaign approaches, and channel‑specific strategies tailored to Spanish‑speaking audiences. • Partner cross‑functionally with marketing, product, integrated teams, and stakeholders to understand priorities, timelines, and KPIs, translating them into effective social plans. • Act as a strategic bridge between business goals and creative execution, helping shape briefs and providing guidance to creative partners. • Manage day‑to‑day social operations: content planning, scheduling, drafting copy, publishing, and community engagement. • Craft culturally relevant, platform‑specific content that resonates with gaming communities. • Create, curate, and elevate content—highlighting creators, UGC, community moments, and Consumer Products stories. • Ensure tone consistency and brand alignment across all channels. • Engage authentically with players, creators, partners, and brands across social platforms. • Support light moderation tasks as needed to maintain a positive and inclusive community environment. • Track social performance across channels, providing insights and data‑driven recommendations. • Contribute to performance dashboards, campaign recaps, and ongoing optimization efforts. • Use data storytelling to demonstrate content impact and inform future planning. • Maintain a strong pulse on social trends, gaming culture, creator ecosystems, and emerging platform behaviors. • Identify opportunities to authentically connect cultural moments to the brand and Consumer Products offerings.

Corporate Communications Specialist About the role The Corporate Communications Specialist plays a critical role in shaping clear, timely, and human communications for both employees and customers during moments that matter, ranging from strategic initiatives and organizational updates to issues, incidents, and change. This role sits at the intersection of strategic communications and internal communications, combining strong writing and execution skills with sound judgment, stakeholder partnership, and the ability to operate effectively in fastmoving, ambiguous environments. With an AI‑first mindset, you’ll thoughtfully integrate generative AI and automation into our communications workflows to improve speed, consistency, and impact—while keeping every message human, empathetic, and grounded in sound judgment. The ideal candidate is equally comfortable planning proactive communications and responding quickly when priorities shift. You will partner closely with People & Culture, Product, Customer Success, Legal, and executive leadership to ensure communications are aligned, accurate, and grounded in empathy—always prioritizing trust, clarity, and the employee and customer experience. What you’ll do Strategic & Issues Communications - Support the development and execution of communication plans for strategic initiatives, organizational change, natural disasters, operational updates, and product transitions, incidents, and issues. - Draft clear, concise messaging that translates complex or evolving information into easy-to-understand communications for multiple audiences. - Craft rapid-response communications for time-sensitive situations, including internal updates and, when needed, customer-facing messaging. - Partner with cross-functional stakeholders to gather inputs, assess risk, and align on messaging, timing, and audiences. - Help elevate risks, dependencies, or misalignment that could impact communication effectiveness or trust. Internal Communications & Employee Engagement - Draft and deliver internal communications across channels including email, Microsoft Teams, intranet, leader talking points, presentations, and all-employee meetings. - Support executive and leader communications by developing talking points, FAQs, and messaging guidance that leaders can confidently cascade. - Manage and support internal communications campaigns tied to People & Culture initiatives, company priorities, and culture programs. - Assist with planning and execution of all-employee meetings, including content development, Q&A coordination, and follow-up communications. - Serve as a communications partner to internal teams, advising on message clarity, tone, and channel selection. - Manage email setup and sends in the internal communications platform, Staffbase. Project Management & Execution - Project manage communications workstreams end-to-end, from intake and planning through review, approval, and delivery. - Coordinate reviews and approvals across stakeholders to ensure accuracy, alignment, and timeliness. - Maintain visibility into upcoming communications and help manage prioritization in highly reactive periods. - Use work management tools (Asana) to track requests, deadlines, and dependencies. Measurement & Continuous Improvement - Monitor engagement and feedback across internal communications channels. - Help evaluate what’s working, identify opportunities to improve clarity or reach, and apply learnings to future communications. - Leverage generative AI to improve speed and scale, continuously exploring and responsibly piloting new AI capabilities to enhance outcomes while upholding high standards for judgment, accuracy, and tone What you’ll bring - 5+ years of experience across corporate, internal, or strategic communications, with exceptional writing and editing skills. - Proven ability to operate in fast‑paced, high‑pressure environments, handling sensitive, confidential, and time‑critical communications with sound judgment. - AI‑first communicator, leveraging generative AI and automation to accelerate planning, drafting, and execution while applying human judgment and accountability. - Strong project and stakeholder management skills, able to juggle competing priorities and partner effectively across functions and senior leadership. - Collaborative, curious, and action‑oriented, with comfort navigating ambiguity and driving effective solutions. - Preferred experience in Asana or other work management platforms. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: - Medical, dental, and vision insurance - Remote-flexible workforce - Wellness Programs - 401(k) program with employer match - Flexible paid time off - Generous Parental Leave - Donations for Doers - Pet insurance, legal and identity protection - Tuition reimbursement program

Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™. OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The compensation for this role is $24.00/hr. This is a remote position, but may require some travel for meetings and events, although minimal. POSITION SUMMARY The Patient Liaison serves as a key resource for patients regarding their billing statements, payment plans, and overall account resolution. This position is responsible for reconciling collected patient payments, addressing declined or terminated credit-card or payment-plan transactions, and following up on returned statements or correspondence. The Patient Liaison will manage inbound and outbound patient inquiries with professionalism and empathy, educating patients on their financial responsibilities and helping identify alternative resources or assistance programs when needed. The role requires a balance of compassion, financial accuracy, and communication skills to support both the patient experience and organizational collection goals ESSENTIAL DUTIES - Reconcile collected patient payments and ensure all transactions are posted accurately and in a timely manner. - Contact patients regarding declined credit-card transactions, terminated payment-plan arrangements, or returned payments; work with patients to resolve issues or establish new arrangements. - Manage returned statements, undeliverable mail, and patient correspondence; update contact information and ensure re-delivery of communications. - Respond to patient inquiries regarding bills, statements, and balances; educate patients on charges, insurance payments, and available payment options. - Collaborate with internal teams (billing, reimbursement, customer service) to research discrepancies and provide accurate account updates. - Assist patients in exploring alternative financial resources, such as manufacturer assistance, foundations, or payment programs. - Document all communication and follow-up actions in patient accounts per compliance and company standards. - Maintain confidentiality and ensure all activities comply with HIPAA and organizational policies. - Other duties and responsibilities as required. Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. KNOWLEDGE, SKILLS, AND TRAINING - Strong understanding of medical billing terminology, patient statements, and payment processing workflows. - Familiarity with EHR or billing systems, Microsoft Excel, Outlook, and Word. - Ability to research and resolve patient balance discrepancies and returned correspondence. - Excellent interpersonal and communication skills; capable of diffusing tense situations and maintaining professionalism. - Knowledge of HIPAA privacy standards and ability to maintain patient confidentiality. - Strong organizational and multitasking skills with attention to detail. - Ability to work independently with minimal supervision while maintaining team collaboration. - 1-3 years of experience in patient billing, payment reconciliation, or patient-account resolution within healthcare or specialty pharmacy EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: - Medical Coverage, Dental, and Vision Coverage - 401(k) with employer match - Accident and Critical Illness coverage - Company-paid life insurance options - Generous PTO, paid holidays, and floating holidays - Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. E-Verify Participation Notice We participate in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees. All offers of employment are contingent upon the successful completion of Form I-9 and verification through the E-Verify system. For more information about E-Verify, please review the official notices below: E-Verify Participation Poster (English & Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf Right to Work Poster (English & Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf