• Manage release testing and stability programs for various projects in commercial, preclinical and clinical development internally or at external parties. • Author, review, and approve stability protocols; responsible for planning, execution, data management, data analysis, and data trending to support drug substance (API)/drug product retest period/shelf-life determination. • Manage reference material program. • Review raw data to support release testing, stability testing, and reference materials qualification. • Manage, report, and trend stability data. • Escalate trends and support associated investigations, including temperature excursion assessment, client and regulatory requests. • Own and support stability-related deviations, investigations, CAPAs, and change controls. • Work in close collaboration and support with other members of the Technical Operations team responsible for API and DP development and provide support to management as necessary. • Support regulatory filings (including INDs, IMPDs, NDAs, briefing packages, and other regulatory dossiers), specifically stability and reference material sections. • Recommend updates and participate in authoring/reviewing of the department related Standard Operating Procedures and guidelines. • Maintain QC SOPs, methods, specifications, and other associated documents. • Review analytical methods, technical reports, specifications, corrective/preventative actions, change controls, investigations, and deviations to ensure compliance with cGMP and company standards. • Support QA on quality system and compliance activities, including audit functions. • Stay current on industry trends, practices, and regulatory guidelines. • Present stability updates to various internal audience.

• Oversee day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance. • Ensure that staff implements and provides these services in a manner consistent with C&W policies and ownership directives • Manage service contracts cost effectively. • Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing. • Initiate audit & control systems to ensure statutory, policy and contractual commitments are met • Lead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities • Ensure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants • Ensure facility management staff implements ongoing contract review programs to constantly assess client, tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant, owner and the properties • Prepare and deliver consolidated reporting and reviews of all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex • Develop, prepare and explain the annual facility budget, quarterly forecasts, and business plans • Assist in development of capital budgets for the property. This includes contributions towards a five- year plan of maintenance, facility improvement and cost reduction initiatives • Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements. • Review work order metrics and system to identify service gaps and recurring issues and provide corrective actions • Approve all positions and direct the hiring, training and motivational activities of the facility management staff. Responsible for effective and proactive employee relations with all site staff. • Conduct and approve all performance evaluations of facility management staff • Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts • Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals • Ensure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as required

• Lead a team of managers while shaping the future of our claims organization through strong leadership • Oversee claims administration, adjudication, compliance, litigation, and liability management across multiple business lines • Partner cross‑functionally to support strategic initiatives • Ensure consistent, compliant, and high‑quality claim handling aligned with regulatory guidelines • Use data, audits, and trend analysis to improve outcomes, quality, and productivity

• Own the engagement, communications, and operating narrative for the Global Field Organization. • Translate GFO strategy into clear, focused priorities that resonate across regions and functions. • Design and operate a predictable cadence of Field communications, leadership updates, and engagement moments that reinforce execution standards and reduce organisational noise. • Support the deployment, tracking, and reporting of priority GFO strategy programs and initiatives, ensuring leaders have clear visibility into progress, risks, and outcomes. • Participate in selected business reviews and operating forums, using insights to inform storytelling, engagement programs, and leadership messaging. • Work directly with customers, in partnership with Sales, Customer Success, and Professional Services leaders, to gather feedback on how GFO programs are landing in practice. • Synthesise customer feedback into clear themes, insights, and impact assessments, connecting external outcomes with internal execution signals. • Use customer insight to inform program evolution, strategic adjustments, and future GFO priorities, ensuring programs remain grounded in real customer impact. • Partner closely with Marketing, HR, Enablement, and Strategy teams, while retaining clear ownership of the Field-specific narrative and feedback loop. • Surface and amplify examples of customer impact and execution excellence, making strong performance visible, shared, and repeatable across the organisation.