Job Closed

This listing is no longer active.

Freshworks logo
Freshworks

Freshworks empowers the people who power your business.

Manager, GFO – Engagement & Programs

ManagerManagerOtherRemoteSeniorTeam 5,001-10,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

140 days ago

Salary

$147.8K - $182.6K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Manager, GFO – Engagement & Programs

Freshworks

• Own the engagement, communications, and operating narrative for the Global Field Organization. • Translate GFO strategy into clear, focused priorities that resonate across regions and functions. • Design and operate a predictable cadence of Field communications, leadership updates, and engagement moments that reinforce execution standards and reduce organisational noise. • Support the deployment, tracking, and reporting of priority GFO strategy programs and initiatives, ensuring leaders have clear visibility into progress, risks, and outcomes. • Participate in selected business reviews and operating forums, using insights to inform storytelling, engagement programs, and leadership messaging. • Work directly with customers, in partnership with Sales, Customer Success, and Professional Services leaders, to gather feedback on how GFO programs are landing in practice. • Synthesise customer feedback into clear themes, insights, and impact assessments, connecting external outcomes with internal execution signals. • Use customer insight to inform program evolution, strategic adjustments, and future GFO priorities, ensuring programs remain grounded in real customer impact. • Partner closely with Marketing, HR, Enablement, and Strategy teams, while retaining clear ownership of the Field-specific narrative and feedback loop. • Surface and amplify examples of customer impact and execution excellence, making strong performance visible, shared, and repeatable across the organisation.

Job Requirements

  • Experience in a strategic communications, engagement, or program role supporting Field, GTM, or commercial organisations in a SaaS or technology environment.
  • Proven ability to operate effectively as a senior individual contributor in global, matrixed organisations.
  • Experience working closely with senior leaders and executives, translating strategy into action.
  • Experience supporting the deployment, tracking, or reporting of cross-functional strategy or transformation programs is a strong plus.
  • Experience engaging directly with customers to gather feedback, understand business impact, or inform strategy and program evolution is strongly preferred.
  • Exposure to fast-growth, high-change environments is strongly preferred.

Benefits

  • Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
  • Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
  • Freshworks also offers adoption and parental leave benefits.

Related Categories

Related Job Pages

More Manager Jobs

TASC logo

Advertising Development Manager – Commerce Media

TASC

Financing and developing high-impact climate mitigation projects.

Manager140 days ago
OtherRemoteTeam 11-50H1B Sponsor

• Lead Commerce Media sales in-region: Own the full sales cycle for merchant acquisition—including identifying target advertisers, building the pipeline, prospecting, pitching, negotiating, and closing deals—specifically for card linked offer (CLO) and affiliate programs. • Close regional content gaps: Identify gaps in merchant category coverage and develop strategies to address them through direct sales, aggregator partnerships, and contractor resources. • Merchant onboarding & content management: Ensure merchants are on-boarded efficiently and campaign content is delivered accurately and on time. • Relationship management: Serve as the primary point of contact for merchants, conducting ongoing reviews, monitoring performance, resolving issues, and overseeing billing and account health. • Align market needs with the global roadmap: Partner with regional and global stakeholders to understand pipeline requirements, product priorities, and publisher demand to ensure merchant offers meet current and emerging opportunities. • Drive global opportunities: Work cross regionally to unlock global merchant opportunities and coordinate multinational partnerships.

New Hampshire + 3 moreAll locations: New Hampshire | New Jersey | New York | Ohio
Job Closed
Cyclic Materials logo

Scrap Metals Manager

Cyclic Materials

Creating a Circular Supply Chain for Rare Earth Elements

Manager140 days ago
OtherRemoteTeam 51-200Since 2021H1B No Sponsor

• Develop and execute commercial strategies to grow volume, revenue, and margin for Cyclic’s recycled metal products • Identify and secure new end-market customers, processors, and trading partners • Expand existing customer relationships into long-term, multi-year commercial arrangements • Support commercialization of new recycled metal products and grades as processing capabilities expand • Track scrap metal market trends, pricing indices, spreads, and regional dynamics • Monitor competitor activity and shifts in end-market demand • Provide market insight to inform production planning, capacity expansion, and commercial prioritization • Partner closely with operations, logistics, and supply teams to ensure reliable material flow and customer service • Act as the primary commercial point of contact for key customers • Support development of commercial processes, CRM discipline, and pricing governance • Represent Cyclic Materials with industrial customers, scrap metal processors, traders, and industry partners • Participate in industry events, customer visits, and commercial negotiations

Arizona
Job Closed
Glean logo

Field Enablement Manager

Glean

Search across all your company's apps to find exactly what you need and discover the things you should know.

Manager140 days ago
OtherRemoteTeam 11-50H1B Sponsor

• Develop and execute a comprehensive enablement strategy for our Sales teams in partnership with our other Field Enablement Managers, including continuous learning, skills assessments, and coaching. • Collaborate with sales leadership to create training that aligns with the sales competencies. • Partner with the GTM Onboarding Enablement function on introducing any Segments - specific onboarding content for new hires, ensuring they are conversation-ready by day 30 and fully ramped by day 90. This includes elements of the virtual 3-week onboarding program, live training session, and deal reviews. • Implement a continuous learning program that covers areas such as top of the funnel prospecting, discovery and demo, deal progression, competitive selling, persona and vertical-based enablement as well as certifications on critical elements of priority items. • Responsible for deep Command of the Message understanding, training and reinforcement at the manager and team level. • Work closely with the sales team to understand their needs and develop content that supports their sales efforts. • Monitor and analyze the effectiveness of enablement initiatives and use data to optimize and drive sales effectiveness. • Facilitate training sessions for the sales team on effectively using the sales enablement content. • Manage multiple projects simultaneously while maintaining close attention to detail and meeting tight deadlines. • Partner with Product, Product Marketing, Partnerships and other departments of the GTM organization to drive impactful, delightful content and programs.

United States
Job Closed
OtherRemoteTeam 11-50H1B No Sponsor

• Support Blue Rose Research's messaging initiatives, political outreach, and media strategy • Manage incoming press requests and coordinate interview opportunities for BRR principals • Prepare talking points, Q&A documents, and briefing materials for leadership ahead of media appearances • Build and maintain relationships with relevant reporters covering politics, polling, and Democratic strategy • Prep Blue Rose staff to brief Democratic stakeholders on Blue Rose Research's latest messaging research and findings • Represent Blue Rose Research at conferences, events, and convenings to share insights and expand our network within the progressive ecosystem

District of Columbia + 1 moreAll locations: District of Columbia | Washington
$90K - $130K / year
Job Closed