• Work on small project teams to identify and implement solutions to client problems. • Collaborate closely with experienced consultants and partners. • Manage a variety of project types and sizes as Class C Managers.

• Draft and revise a variety of SOWs based on input from business stakeholders • Partners with the business and other subject matter advisors to determine objectives of negotiations • Ensure the organization’s internal contract documents are accurate and well maintained • Escalate all legal redlines to the attention of Procurement leaders and legal department • Adjust verbiage in the contract to align with customer contractual standards • Detect areas to sustain savings and manage risks through Partner contracts • Maintain excellent working relationships with stakeholders to ensure their contract needs / requirements are met • Leverage Zip to provide visibility into contractual process • Publish completed SOWs into Contract Workspaces • Manage full life cycle of VMS set-up as the procurement contact for the business.

• Build, manage, and deepen relationships with key stakeholders across government, regulatory bodies, industry associations, think tanks, and academia. • Serve as a trusted point of contact for external stakeholders, ensuring consistent and credible engagement on behalf of the organization. • Identify and cultivate strategic alliances that advance the organization's policy priorities. • Lead the organization's engagement with government officials, ministries, and regulatory bodies, serving a primary point of contact for official consultations, policy roundtables. • Prepare and present policy briefs, position papers, consultation responses, and talking points for leadership engagements. • Monitor and analyze legislative and regulatory developments; translate these into actionable insights and strategic recommendations for internal teams. • Serve as the operational point of contact with the industry association, and contribute to joint advocacy projects. • Work closely with legal, compliance, product, and business teams to ensure regulatory readiness and policy-informed decision-making. • Anticipate emerging regulatory risks and develop proactive mitigation strategies. • Coordinate with external advisors, consultants, and law firms on policy strategy as needed.

• Accountable for the end-to-end transition of IT services • Define the transition strategy aligned to contractual scope, service towers, and operating model • Develop and manage a detailed transition plan covering people, process, technology, governance, and security • Establish transition milestones, acceptance criteria, and entry/exit criteria • Align transition activities with the Master Services Agreement (MSA) and Statements of Work (SOWs) • Set up and run transition governance • Define and manage transition KPIs, RAID logs, and reporting structures • Ensure adherence to ITIL service transition principles and client governance standards • Provide regular executive-level status reporting • Coordinate transitions across IT service towers • Manage inter-tower dependencies and ensure service definitions are clearly documented • Plan and oversee knowledge transfer from incumbent teams • Manage transition risks and issues • Plan and execute cutover and go-live activities for each service tower