• provide IT Services for implementation of the clients cloud-based Software as a Service (SaaS) solution • manages the solution architecture design, development, implementation, integration, and deployment • responsible for the overall design and configuration of the proposed solution • coordinates design, development, implementation, and integration activities with the client • acts as the most knowledgeable expert on all technical software components • accountable for the client system architecture, technical design and implementation • document business user stories and service models for the solution • ensures the seamless interface of the ECM solution with other legacy applications • provides recommendations and roadmaps for proposed solutions and manages technical risks during solution development

**Strategic Architecture & Modernization Authority:** - **Modernization Strategy:** Define cohesive, end-to-end architecture blueprints that transition legacy workloads to modern, future-ready cloud environments (AWS/Azure/Hybrid). Provide thought leadership to navigate and unify the VA’s often fragmented and entrenched operating environment. - **IT Operations Management (ITOM) Excellence:** Lead the architectural approach for ITOM execution, ensuring seamless visibility and management of the VA’s diverse infrastructure and service components. - **IT Service Management (ITSM) Architecture:** Design and govern enterprise-level ITSM frameworks, specifically utilizing ServiceNow, to streamline service delivery, incident management, and change control. You will ensure these processes drive operational efficiency and align with the VA’s specific operational standards. - **IT Asset Management (ITAM) Governance:** Establish robust strategies for the lifecycle management of hardware and software assets. You will lead the integration of ITAM data with ITOM and security operations to ensure total asset visibility, license compliance, and cost optimization across the VA ecosystem. - **Analysis of Alternatives (AoA):** Lead high-level trade-off analyses to select the optimal mix of COTS, SaaS, and custom software, ensuring decisions align with the client's specific constraints regarding data privacy and transaction volume. - **Data & Health Record Integration:** Lead the development of a transparent data ecosystem that improves data discovery and usability. Specifically, design strategies for the secure integration and management of VA health records, ensuring interoperability and data integrity. - **Technical Governance:** Establish and enforce enterprise architecture guardrails and Authority to Operate (ATO), ensuring all designs comply with NIST 800-53, Zero Trust, Section 508 (Accessibility), and VA-specific security mandates. - **Technical Leadership & Engineering Culture** - **Client Solution Engagement:** Directly engage with clients on solution development, serving as a lead or key stakeholder for solutioning meetings to ensure technical accuracy and alignment with mission objectives. - **Lead the Leaders:** Coach and empower Senior Solution Architects and engineering leads. You are not just a mentor; you are the standard-bearer for engineering discipline and architectural quality. - **Cross-Functional Command:** Direct cross-functional engineering teams through the full lifecycle—from capture and design to delivery, ensuring solutions meet the extreme performance and reliability standards required for national entitlement programs. - **Engineering Engagement:** While operating at a high level, remain technical enough to assist in engineering solutions when needed, diving deep into code or configuration to resolve critical blockers. - **SDLC & Process Execution:** Apply a working knowledge of the Systems Development Life Cycle (SDLC) to oversee and refine development workflows. You will ensure that all phases, from requirements gathering to deployment, align with VA operational standards and best practices. **Business Development & Tactical Growth:** - **Capture & Growth:** Drive both current work and capture new tactical growth opportunities. Partner with Sales and Capture teams to lead technical volume development for major proposals. - **Solution Champion:** Shape the "Win Strategy" by demonstrating a deep understanding of the customer's business needs and pain points (e.g., backlog reduction, system interoperability).

• Act as the design authority for Luma-based customer solutions • Define logical and physical architectures covering applications, data, integrations, identity, environments and operations • Ensure architectural consistency across multiple customer engagements • Shape functional requirements in collaboration with Scientific Architect and Application Scientists • Own non-functional requirements including performance, scalability, security, resilience, observability, accessibility, internationalisation, and maintainability • Design integration approaches using technologies such as Apache NiFi, APIs, batch pipelines, and event-driven patterns • Architect Luma solutions that integrate with customer enterprise systems including ELNs, LIMS, SDMS, PLM, ERP, Instrument data systems • Apply security best practices covering IAM, data protection, tenancy, and compliance • Act as senior technical advisor to customers, including IT leadership and enterprise architects • Provide architectural guidance to other Solution Architects, Technical Leads, Application Scientists, and Delivery Partners

• Work directly with our go-to-market teams to showcase the value of Deel’s White Label Platform to deliver technical wins. • Consult with prospective customers to assess their current payroll practices and identify areas for improvement & optimisation. • Act as the technical voice during sales cycles — owning solution discovery, RFP responses, platform demonstrations & integration workshops. • Collaborate with Product, Engineering and Operations to advocate for prospect needs, accelerate deal velocity, & refine value messaging. • Constructive disruption — challenge the status quo, always looking for opportunities to scale, improve & refine. • Stay up-to-date on White Label legislation, trends, and best practices to continuously improve service offerings & maintain industry expertise. • Support Partnership & Marketing led initiatives.