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Verkada is the world’s largest cloud-based B2B physical security platform, offering a seamless blend of tech and safety. With six product lines — video security cameras, access control, environmental sensors, alarms, workplace systems, and intercoms — all integrated on one cloud platform, Verkada is designed for simplicity and scalability. Our real-time insights help organizations keep their spaces safe and comfortable while taking swift action to minimize security risks, workplace hassles, and costly inefficiencies. Founded in 2016 and backed by over $460M in funding, we’ve grown fast, with 16 offices spread across four continents, 2,000+ employees, and 26,000+ customers in 85+ countries — including 82 of the Fortune 500. Created by Stanford computer scientists and security experts, alongside Cisco Meraki’s co-founder and COO Hans Robertson, Verkada calls San Mateo, CA home. We also have offices in Salt Lake City, Tampa, Phoenix, Austin, London, Sydney, Taiwan, New York, Philadelphia, Toronto, Mexico City, Seattle, Tokyo, and Korea.
Fulfillment Specialist (Remote)
Location
Louisiana
Posted
63 days ago
Salary
$48K - $53K / year
Seniority
Junior
Job Description
Fulfillment Specialist (Remote)
Verkada Inc
Who We AreVerkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees. About the RoleThe Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team remotely! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude! What You'll Do - Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person. - Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely dispatch. - Process incoming returns from our customers and the warehouse. This includes receiving, categorizing, and initiating the refurbishment process. - Work with the larger operations (Global Operations, Supply Chain) team to support inbound and outbound shipments, escalations and exceptions. - Collaborate with Finance on various returns / orders issues. - Take on other projects and tasks to help support Verkada operations What You Bring - +2 years minimum experience in a call center setting - Email handling and order entry experience in high volume environment - Proficient with both written and verbal communication (email and phone). Knowledge of email etiquette is required - Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and the ability to manage time effectively - Strong attention to detail, comfortable working in a fast-paced startup environment, and a team player with a positive attitude - Must be able to pass a customer service assessment - NetSuite and Salesforce experience (not required, but a plus) - Bachelor's Degree preferred - Located in MST or CST timezone US Employee BenefitsVerkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: - Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans - Nationwide medical, vision and dental coverage - Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options - Expanded mental health support - Paid parental leave policy & fertility benefits - Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time - Professional development stipend - Fertility Stipend - Wellness/fitness benefits - Healthy lunches provided daily - Commuter benefits Additional Information - You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $48,000—$53,000 USD Verkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy.
Benefits
- 401(K), Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Continuing education stipend, Dental insurance, Disability insurance, Diversity manifesto, Documented equal pay policy, Volunteer in local community, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Paid volunteer time, Onsite gym, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Recreational clubs, Lunch and learns, Relocation assistance, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, President's club, Employee awards, Meditation space, Mother's room
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