• Serve as the primary system owner for Blue Yonder WMS, ensuring stability, accuracy, and high performance across all operational workflows. • Manage configuration updates, parameter adjustments, rule logic, user roles, and functional settings within the BY WMS environment. • Partner with IT and BY support on incident resolution, system patches, upgrades, and new feature activation. • Lead User Acceptance Testing (UAT) for all Blue Yonder upgrades, new capabilities, integrations, and process changes. • Develop and execute test scripts, validation plans, cutover strategies, and readiness assessments for production deployments. • Coordinate cross-functional participation during rollouts to ensure operational continuity. • Provide Level 1–2 issue resolution for system errors, workflow interruptions, and user challenges. • Analyze logs, workflows, and system data to identify root causes and prevent future disruptions. • Deliver after-hours support to sustain system availability and protect customer SLAs. • Manage and develop a team of 4-6 WMS analysts/specialists responsible for daily support and configuration tasks. • Prioritize workload, assign system responsibilities, and ensure coverage for all shifts and operational windows. • Establish documentation standards, SOPs, and training materials. • Train operational users, leads, and supervisors on WMS functionality, processes, and best practices. • Recommend process improvements leveraging Blue Yonder capabilities to improve accuracy, speed, and efficiency. • Act as the liaison between Operations, IT, Engineering, and external partners. • Ensure high data quality across locations, inventory, transactions, and workflows. • Support reporting functions including KPIs, productivity metrics, and exception reporting.

Job Title: Assistant Property Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies) About the Role: Our client is seeking an Assistant Property Manager to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant. Responsibilities: Tenant Relations: - Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies. - Document all interactions in property management software (AppFolio, Yardi, Buildium). - Manage communication for move-ins, move-outs, and lease renewals. Leasing Support: - Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop. - Assist with property marketing (posting to Zillow, Apartments.com, Craigslist, MLS syndication). - Pre-screen tenants, schedule showings, and collect applications. Rent Collection & Financials: - Track rent payments daily, apply late fees, and follow up on delinquencies. - Assist in preparing weekly delinquency reports and monthly owner statements. - Record and reconcile deposits, refunds, and security deposits. Maintenance Coordination: - Create and manage work orders in property management software. - Schedule vendors, track progress, and confirm completion with tenants. - Ensure invoices match work performed before routing for approval. Compliance & Documentation: - Maintain complete and compliant tenant files with leases, notices, inspections, and compliance documents. - Ensure adherence to Fair Housing and local landlord-tenant laws. Operational Support: - Support property managers with portfolio-level reporting. - Track occupancy, turnover, and leasing performance metrics. - Handle ad hoc requests and administrative projects. What Makes You a Perfect Fit: - Strong communicator with tenants, vendors, and owners. - Organized multitasker who thrives in a fast-paced environment. - Problem-solver who balances empathy for tenants with business goals. - Detail-oriented and compliance-conscious. Required Experience & Skills (Minimum): - 2+ years in property management or real estate operations. - Proficiency with property management software (Yardi, AppFolio, Buildium). - Strong Microsoft Office/Google Workspace skills. - Familiarity with lease agreements, tenant laws, and Fair Housing regulations. Ideal Experience & Skills: - Experience supporting 100+ unit portfolios. - Knowledge of multi-state landlord-tenant law. - Exposure to property accounting and financial reporting. - Industry experience in residential, commercial, or mixed-use real estate. What Does a Typical Day Look Like? An Assistant Property Manager’s day revolves around supporting property managers by keeping tenants satisfied, vendors coordinated, and records accurate. You will: - Respond to tenant inquiries, logging issues and escalating to the property manager when needed. - Process leases and renewals, ensuring documentation is complete, compliant, and signed on time. - Track rent collections and delinquencies, communicating reminders and preparing reports. - Coordinate maintenance requests, scheduling vendors and updating tenants on progress. - Prepare and maintain tenant files so every lease, notice, and inspection is organized and audit-ready. - Assist property managers with owner reporting, occupancy tracking, and ad hoc operational tasks. In essence: you keep the day-to-day property operations running smoothly, ensuring property managers can focus on portfolio strategy while you handle execution. Key Metrics for Success (KPIs): - Rent collection rates (≥ 95% on-time collection). - Zero missed tenant renewals or compliance notices. - Maintenance tickets resolved within SLA timelines. - Owner reports accurately and on time. - Tenant satisfaction with communication and responsiveness. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., prepare a lease renewal draft or process a mock maintenance request in AppFolio) - Client Interview - Offer & Background Verification

• Reporting to the Senior Director of Quality, the Validation Manager will have responsibility to develop and manage all validation activities under the Quality Management System • Provide expert advice on the validation strategy for development programs • Develop and maintain the Validation Master Plan (VMP) • Develop systems, processes, tools and templates for the conduct of qualification and validation activities • Work cross functionally to develop qualification and validation protocols in accordance with the requirements of the VMP • Review and approve qualification and validation reports • Project Management of validation activities • Initiate and manage deviations, changes and risk assessments in the conduct of validation activities • Quality oversight of the stability program • Quality oversight and support for technical transfer activities • Support the ongoing continuous improvement of the company’s QMS in compliance with applicable GxP requirements and regulatory guidelines • Lead by example in promoting and facilitating a quality culture • Work cross functionally to provide quality oversight, support and expertise in the conduct of quality related activities across development projects, employing Quality by Design (QbD) principles • Provide training to staff on quality topics • Support the conduct of quality investigations and initiatives • Prepare, manage and present materials for Quality Management Review

• Lead and conduct impact evaluations and cost-effectiveness analyses of energy efficiency programs, including estimation of gross and net energy savings • Manage evaluation projects to ensure high-quality deliverables are completed on schedule and within budget • Develop scopes of work, technical approaches, and budgets for new evaluation studies and program support efforts • Manage and mentor engineering and analytical staff, coordinating fieldwork, data collection, energy modeling, and technical research • Oversee primary and secondary data collection efforts, including survey administration, site visits, metering, and database acquisition, and perform advanced data analysis • Lead measurement and verification (M&V) activities for installed energy efficiency measures using engineering calculations, billing analysis, and regression modeling • Develop data collection instruments, technical algorithms, and analytical tools to support program evaluation and savings estimation • Lead and contribute to technical report writing, including development of findings, conclusions, and actionable program recommendations • Support senior staff in the development of presentations, white papers, and proposals for utility clients and regulatory stakeholders • Contribute to process evaluations by supporting study design, developing research instruments, conducting stakeholder interviews, and synthesizing findings on program implementation and market effects • Integrate process and impact evaluation insights to identify opportunities for improving program delivery, participation, and cost-effectiveness • Perform other duties as assigned