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Founded in 1969, ICF is a global advisory and technology services company headquartered in Reston, Virginia. It delivers data-driven solutions across energy, environment, infrastru
Associate Operations Specialist
Location
United States
Posted
61 days ago
Salary
$61.2K - $104K / year
Seniority
Mid Level
Job Description
Associate Operations Specialist
ICF
Associate Operations Specialist Location: Remote / Mid central region Preferred Ready to make a difference? Come join our team as an Associate Operations Specialist supporting commercial energy efficiency programs. The Associate Operations Specialist will work with a cross-functional team of program management, finance, technical, and marketing personnel. You will be responsible for the preparation and submission of weekly invoices, report generation and reconciliation, updating monthly presentations for our client and managing and reviewing project applications. Additionally, you will work with IT and Delivery teams, maintain organized records, and identify inefficiencies in the current invoice process to suggest improvements. This role will interface with manufacturers, retailers, Trade Allies, customers, engineers & consultants, and reviews project application forms and submittals to ensure compliance with program policies and procedures Why You Will Love Working Here - Quality of life: Flexible workplace arrangements, work-life balance - Investment of the community: Donation matching, volunteer opportunities - Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan - And many, many more (Ask your recruiter for more details!) What You Will Be Doing As an Associate Operations Specialist, you will work with all levels of our team, including our program managers, program operations manager, field inspectors, and IT support group. You will provide a variety of administrative support to ensure our various rebate programs meets goal. Other responsibilities include: - Provide support for field-based staff and a network of participating Trade Allies - Maintain ongoing communications with participating contractors, customers, and consultants. - Clarify and resolve/escalate customer/contractor concerns related to program participation, as necessary. - Review project application forms and submittals. - Review technical specifications, calculations, and cost estimates for energy efficiency projects. - Assist technical teams to ensure QA/QC standards for the program are met. - Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database. - Process program incentive payments per established policies and procedures. - Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate. - Data entry as part of our invoice process and program forecasting - Creating Excel formulas, pivot tables, and macros on a daily basis - Managing various invoicing and reporting processes, performing QA reviews with project managers, and submitting for client approval. - Leading communication with IT group, monitoring IT tickets, and recommending improvements based on use of IT tools - Monitoring program metrics and identifying and evaluating trends in the data - Maintaining and updating shared files, resources, and program documents - Learning, maintaining, and updating process workflows and team manuals What we need you to have (minimum qualifications): - Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education) - 1+ year(s) professional experience in administration, operational support, data analysis, quality assurance, research and/or related experience What we would like you to have (preferred qualifications): - Experience performing data and/or financial calculations, analyzing program metrics, identifying trends, and evaluating process inefficiencies - Demonstrated success operating in complex cross-functional teams to achieve high levels of production, meet tight deadlines, and deliver compliant quality work products - Ability to communicate effectively, written and verbally, with clients and colleagues at all levels - Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel) - Demonstrated ability to work independently and takes ownership of processes. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $61,232.00 - $104,094.00 Nationwide Remote Office (US99)
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For this position, we anticipate offering an annual salary of 82,400 - 137,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. 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The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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Senior Logistics Analyst
MiniMedWe want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role As a Logistics Specialist, you will manage and optimize the flow of goods, services, and information from origin to customer, ensuring efficiency, accuracy, and high-quality service. You will work independently on impactful projects, drive process improvements, and support both internal teams and external partners to deliver best-in-class logistics solutions. This role also provides opportunities to mentor junior specialists and influence decision-making across the supply chain. Key Responsibilities - Control and manage the flow of raw materials and finished goods from suppliers to manufacturing sites and ultimately to customers. - Ensure execution and continuous improvement of logistics processes, including replenishment systems, demand management, electronic data systems, and related functions. - Achieve customer service and timing objectives within financial constraints to meet business goals. - Build and maintain strong relationships with manufacturing teams, suppliers, and customers, resolving delivery issues effectively. - Analyze market intelligence from operations, distribution, transportation, suppliers, and customers to enhance competitive positioning. Candidate Profile - Seasoned professional with advanced knowledge of logistics and supply chain management. - Strong analytical, problem-solving, and project management skills. - Excellent communication and influencing skills; able to collaborate with internal and external stakeholders. - Experience in process improvement, system optimization, and operational excellence. Requirements - Bachelor’s degree (or international equivalent) with a minimum of 4 years relevant experience OR advanced degree with at least 2 years of relevant experience. - Practical knowledge of project management and logistics processes. - Ability to work independently under limited supervision and mentor others. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. About MiniMed We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
Payer Strategy – Operations
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• Lead the technical integration, implementation, and ongoing management of integrations with hundreds of payers and major clearinghouses • Analyze data to make high velocity decisions on how and where to route traffic • Build internal tooling to streamline payer onboarding, payer routing and mapping, and data synchronization across internal applications • Handle payer and clearinghouse-related incidents, from escalating directly to payers to sounding internal alarms and diving into root causes • Collaborate with product and engineering to advance our roadmap for internal applications, as well as external payer-related products and APIs



