• Set up, QA, and distribute digital ad tags for active client campaigns • Validate tag firing, macros, and delivery behavior before and during campaign launches • Troubleshoot tagging, firing, and impression tracking issues with clients, agencies, and media partners • Investigate impression discrepancies and identify root causes • Document tagging requirements, issues, and resolutions clearly • Act as the technical point of contact for tagging-related questions during campaign execution

• Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors. • Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior. • Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings. • Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues. • Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations. • Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary. • Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures. • Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls. • Document procedures and proactively identify opportunities for operational process improvement.

• Oversee the lifecycle of online casino games, including game selection, integration, configuration, and road mapping. • Collaborate with internal teams to identify, investigate, and mitigate fraudulent activities and other operational risks. • Ensure strict adherence to all relevant state gaming regulations and responsible gaming practices in various jurisdictions. • Act as a key point of contact and escalation for complex customer service issues related to iGaming operations. • Continuously identify opportunities for process improvement and automation within casino operations to enhance efficiency, reduce costs, improve time-to-market, and improve player experience. • Lead and mentor a team of casino operations coordinators, fostering a collaborative and high-performing work environment. • Work closely with marketing, product, commercial, compliance, and customer support teams to ensure alignment and achieve business objectives.

Must be adept at relationship management, negotiating, influencing without authority. Ability to effectively collaborate with, and positively influence leaders across functions.